4-H Babysitter Training / Babysitting Referral Service
Looking for a Teen Babysitter? Looking to be a Teen Babysitter? CYS offers training following the 4-H babysitter curriculum in becoming a certified Teen Babysitter. Teen military family members in grades 7 and up who wish to expand and market themselves for babysitting jobs can be placed on the babysitter's referral list with parent permission. Stop by Parent Central Services at ACS to register.
Category: Babysitting, Other Family Resources, Other Employment Resources
Population: Service Members, Family Members
Intended for: DoD Cardholders
When: Registration Hours: Mon, Tues, Wed & Fri: 8:30am-4:30pm; Thurs: 1:00pm-6:00pm; Sat/Sun: Closed
Where: Bldg. 108, ACS (Davis Hall), Caserma Ederle
Cost: Varies, call for information
Phone: DSN: (314)646-5820, CIV: +39 0444-71-5820
Email: Go to webpage and click on "Email Us"
Resource Provider: Child Youth and School Services (CYSS)
Last Updated: 9/9/2020
5:01 Bar
See USAG Italy homepage, https://home.army.mil/Italy, under Coronavirus Update to view IMPACT SERVICES.
The 5:01 Bar, located in the Golden Lion Conference Center, is where the fun is! It is also available for bookings for birthday parties, promotion ceremonies, and other special events for nominal fee.
Category: Food and Dining, Conference and Meeting Rooms
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Mon-Fri: 1700-1900
Where: Bldg 311, Caserma Ederle
Cost: Varies
Phone: DSN: 634-8064 CIV: +39 0444-71-8064
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 8/31/2020
AAFES - Army and Air Force Exchange Services
Our facilities at the Camp Ederle and Del Din in Vicenza offer retail stores, food facilities, movie theaters and services such as dry cleaners, barber shops, all designated to provide you with a small taste of home.
Category: Food and Dining, Commissaries, Exchanges, and Shopettes
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Mon-Sat: 0900-2000, Sun: 1000-1800
Where: Bldg. 302, Caserma Ederle
Cost: Varies
Phone: CIV: +39 0444-250-630, Management Office DSN: 314-646-4345 CIV: +39-0444-71-4345
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 9/9/2020
AAFES - Food Services Del Din
Food services provided on Del Din: Subway - DSN: 646-4371, CIV: +39 0444-71-4374, Hours: Mon-Fri 0800-1900, Sat/Sun 1100-1700 / Coffee Shop - CIV: +39 0444-71-4376, DSN 646-4376, Hours: Mon-Fri 0700-1530, Sat-Sun Closed / Bandidos Food Trailer - Hours: Mon-Fri 1100-1900, Sat-Sun Closed / E’ Pasta Food Trailer - Mon-Fri 1100-1900, Sat-Sun Closed
Category: Commissaries, Exchanges, and Shopettes
Population: Service Members, Family Members, Civilian Personnel, Retirees
When: In not listed above, please call AAFES for more information
Where: Del Din
Cost: Varies
Phone: Please call AAFES for more information
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 9/9/2020
AAFES Express with Food Services (Shoppette)
Caserma Ederle - Express with Class Six
Del Din - Express with Food Services (Subway, Coffee Shop, E'Pasta Food Truck, Bandidos Food Truck)
Category: Food and Dining, Nutrition, Commissaries, Exchanges, and Shopettes
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Hours depend on location. Please call for more information.
Where: Caserma Ederle, Bldg 243, Del Din, Bldg 12
Cost: Varies
Phone: Caserma Ederle DSN: 314-646-4286, CIV:+39 0444-71-4286; Del Din DSN: 314-646-4370; CIV: +39 0444-71-4370; Del Din Subway DSN: 314-646-4373, CIV: +39 0444-714373
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 9/9/2020
Acute Respiratory Clinic (ARC)
Acute Care
Category: Other Health Resources, Other Medical Resources
Population: Civilian Personnel, Service Members, Family Members
When: Mon: 1200-1500, Tues-Fri: 0800-1100 (Acute Appointment only)
Where: Bldg 2310 , Vicenza Army Health Clinic, Caserma Ederle
Cost: Varies
Phone: DSN: 636-9000, CIV: +39 0444-61-9000 option #7
Resource Provider: Defense Health Agency (DHA)
Last Updated: 7/22/2020
Adult Health Classes - Armed Forces Wellness Center
The Wellness Center offers several education programs with emphasis on physical fitness, healthy nutrition, stress management, general health education, and Tobacco Cessation education.
Category: Nutrition, Physical Fitness, Stress Management, Tobacco Cessation, Weight Management, Men's Health, Women's Health
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: All DoD Id Cardholders
When: Mon-Fri, 0730-1630
Where: Bldg 2310 ( Health Clinic, 2nd floor), Caserma Ederle
Cost: N/A
Phone: DSN: 636-9260; CIV: +39 0444-61-9260
Resource Provider: Wellness Center
Last Updated: 5/18/2023
Alcohol Anonymous (AA) / GLACE Community Church
Alcoholics Anonymous, with Al-Anon participation, is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. 12 steps & 12 traditions, discussion, OPEN to all
Category: Alcohol Abuse, Drug and Substance Abuse
Population: Service Members, Retirees, Family Members, Civilian Personnel
Intended for: Adults with a desire to stop drinking.
When: Mon, 1900 & Thurs, 1900
Where: Glace Community Church, Via Ludovico Lazzaro Zamenhof 402, Vicenza Italy
Cost: N/A
Email: glacecommunitychurch@gmail.com
Resource Provider: Alcoholics Anonymous (AA)
Last Updated: 9/9/2020
Alcoholic Anonymous (AA) and Al-Anon (Zoom Meetings)
Alcoholics Anonymous is a fellowship of men and women who share their experience, strength
and hope with each other that they may solve their common problem and help others to recover
from alcoholism. The only requirement for membership is a desire to stop drinking.
The Al-Anon Family Groups are a fellowship of relatives and friends of alcoholics who share their experience, strength, and hope in order to solve their common problems. We believe alcoholism is a family illness and that changed attitudes can aid recovery. Al
Category: Alcohol Abuse, Drug and Substance Abuse
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: A valid email address must be registered with Zoom to open an account and use the platform. This is free of charge. It can be made up for this purpose through Gmail or ProtonMail among
many others. AA/Al-Anon has no interest in maintaining records of any attendance nor is your email nor details ever notified to group admins. Plenty of tutorial videos are available online on
how to use Zoom if required (YouTube is a great resource as is the Zoom website itself).
When: MON/TUES/THURS: Vicenza Newcomers, 1845; MON/THURS (Al-Anon Heart to Heart), 1900; TUES/SAT, (Venice Steps & ID), 1730
Where: http://www.zoom.us/
Cost: N/A
Phone: Vicenza Newcomers (12x12) (Daily Reflection) and (Big Book Study)-Zoom Room: 657 155 6760; for Al-Anon Heart to Heart Zoom Room: 400 446 462; for Venice Steps and Venice, Zoom Room: 971 002 2195
Email: In order to access Zoom meetings, please visit www.zoom.us
Resource Provider: Alcoholics Anonymous (AA)
Last Updated: 9/9/2020
American Red Cross - CPR Classes
Learn the skills you will need to effectively respond to situations as a first responder. You will also learn the precautions to help protect yourself from the spread of disease.
Category: First Aid and CPR, Family Safety
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: All are welcome!
When: Office Hours: Mon- Fri, 0830-1630
Where: Bldg. 333, Caserma Ederle
Cost: Average: $55+
Phone: DSN: 314-646-5053 CIV: +39-0444-71-5053
Email: vicenza@redcross.org
Resource Provider: American Red Cross (ARC)
Last Updated: 11/4/2022
American Red Cross - Disaster/Emergency Relief Assistance
Red Cross provides disaster assistance in the form of a grant for local disaster (e.g. house fire). Red Cross also provides active duty members access to emergency travel financial assistance during “after-duty-hours” when Army Emergency Relief is closed.
Category: Emergency Planning, Other Local Emergency Services, Charitable Organizations, Volunteering
Population: Family Members, Service Members, Civilian Personnel, Retirees
Intended for: Anyone
When: Mon-Fri: 0830-1630
Where: Bldg. 333, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5053 CIV: +39 0444-71-5053 / After hours Emergency Communication Messages can be initiated by calling 1-877-272-7337
Email: vicenza@redcross.org
Resource Provider: American Red Cross (ARC)
Last Updated: 11/4/2022
American Red Cross - Family Emergency Services
Provide rapid communications between families and military personnel in times of family emergencies. Receive confirmation from doctor concerning diagnosis, prognosis, current condition, life expectancy, and the need for the presence of the service member. Anyone including the service member can start a message.
Category: Emergency Planning, Families and Deployment
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Anyone
When: Mon-Fri: 0830-1630
Where: Bldg. 333, Caserma Ederle
Cost: N/A
Phone: DSN: 314-646-5053, CIV: +39 0444-71-5053 / After hours Emergency Communication Messages can be initiated by calling 1-877-272-7337
Email: vicenza@redcross.org
Resource Provider: American Red Cross (ARC)
Last Updated: 11/4/2022
American Red Cross - Information and Referral
Provide confidential assistance with personal and family problems. Information about obtaining compassionate reassignments or hardship discharges is also available. Referrals are made to other agencies when Red Cross is unable to assist.
Category: Other Military Resources, Other Family Resources
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Anyone
When: Mon-Fri: 0800-1630
Where: Bldg 333, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5053, CIV: +39-0444-71-5053
Email: vicenza@redcross.org
Resource Provider: American Red Cross (ARC)
Last Updated: 8/20/2020
Arena Soldier & Family Entertainment Center
See USAG Italy homepage, https://home.army.mil/Italy, under Coronavirus Update to view IMPACT SERVICES.
Caserma Ederle's favorite dining & entertainment location. The Arena provides a hip, fun and friendly atmosphere with 16 lanes of bowling, a pro shop, Strike Zone Snack Bar, the Lion's Den Sports Bar plus party rooms and meeting space with full service catering available through the Golden Lion Conference Center. WiFi Available!
Category: Food and Dining, Conference and Meeting Rooms
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD cardholders
When: Mon-Thurs -1100-1900; Fri- Sat.1100-2300; Sun and Federal Holidays 1300-2100
Where: Bldg 2309, Caserma Ederle
Cost: Varies
Phone: DSN: 646-5181, CIV: +39 0444-71-5181
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 8/31/2020
Armed Forces Wellness Center
Unit Assessments, Health Assessments, Metabolic Testing, Fitness Assessments, Body Composition Analysis (Bod Pod), Energy Management (Stress), Educational Classes: Upping Your Metabolism, Nutrition for performance, Introduction to Biofeedback (2 part series), Meals in Minutes. Physical fitness, health and stress management, general health education and tobacco cessation education.
Category: Nutrition, Physical Fitness, Men's Health, Stress Management, Tobacco Cessation, Weight Management, Other Health Resources, Women's Health, Deployment Readiness
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: All DoD ID Cardholders
When: Mon-Fri, 0730-1630
Where: Bldg 2310 (Health Center-upstairs), Caserma Ederle
Cost: N/A
Phone: DSN: 636-9260; CIV: +39 0444-61-9260
Resource Provider: Wellness Center
Last Updated: 5/18/2023
Army Community Services (ACS)
The mission of the Army Community Service (ACS) center is to facilitate the commander’s ability to provide comprehensive, coordinated, and responsive services that support readiness of Soldiers, civilian employees and their Families. USAG Italy ACS provides numerous programs and resources for Service Members (all branches, including active duty, guard and reserve), their families, retirees and DoD civilians Programs.
Category: Other Education Resources, Babysitting, Child Health and Development, Families and Deployment, Infants, Parenting, Deployment Readiness, Other Military Resources, In-processing, Out-processing, Lending Closet, Other Relocation Resources, Clubs, Financial Planning
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: DoD Cardholders
When: Mon, Tues, Wed, Fri: 8:00am-5:00pm, Thurs: 1:00pm-5:00pm; Sat/Sun/Federal Holidays: Closed
Where: Bldg. 108, ACS (Davis Hall), Caserma Ederle
Cost: N/A
Phone: DSN (314) 634-5800/7500; CIV: +39 0444-71-5800/7500
Email: usarmy.usag-italy.id-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 9/9/2020
Army Emergency Relief (AER) - Emergency Financial Assistance
Army Emergency Relief provides EMERGENCY financial assistance in the form of a non-interest bearing loan, grant, or a combination of the two. We are located on Caserma Ederle in the ACS Center.
Category: Financial Planning, Emergency Planning, Deployment Readiness
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: Soldiers/Family Members who are in financial need and who qualify for it.
When: Mon,Tues,Wed,Fri: 0800-1700 & Thurs, 1300-1700
Where: Bldg. 108, Davis Hall, ACS, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5842/5800; CIV: +39 0444-71-5842/5800
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Army Emergency Relief (AER)
Last Updated: 9/9/2020
Army Family Action Plan (AFAP)
The Army Family Action Plan is your platform to voice your quality-of-life issues, ideas, or suggestions to help better your community. It’s the best way to let our Army Leaders know about what works, what doesn’t, and how you think problems can be resolved. Submit issues through Army One Source or ACS.
Category: Other Military Resources, Other Recreation Resources
Population: Civilian Personnel, Family Members, Service Members, Retirees
Intended for: Community members who want to voice concerns and issues that affect quality of life in Vicenza and the Army as a whole
When: Mon, Tue, Wed, Fri: 0800-1700; Thurs: 1300-1700
Where: Bldg. 108, ACS (Davis Hall), Caserma Ederle
Cost: N/A
Phone: DSN: 314-646-5833/5800; CIV: +39 0444-71-5833/5800
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Army Family Action Plan (AFAP)
Last Updated: 9/9/2020
Army Family Team Building (AFTB)
AFTB classes are offered in-person and online. Focus is on providing basic Army Knowledge to spouses who are new to the Army. Spouses learn about ranks, acronyms, chain of command, and Army customs.
Category: Other Education Resources, Families and Deployment, Other Military Resources, Stress Management, Relationship Building, Coping Skills, Conflict Resolution
Population: Service Members, Family Members
Intended for: DoD Cardholders
When: By appointment
Where: Bldg. 108, Davis Hall, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5833/5800; CIV: +39 0444-71-5833/5800
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Army Family Team Building (AFTB)
Last Updated: 9/9/2020
Army PCS Move App (Permanent Change of Station App) & PCS Guide (USAG PCS Guide)
Army PCS Move App: The primary goal of the Army PCS Move app is to educate and make information widely available to positively impact Soldiers, Families, and Civilians. Go to the App Store for the free download for your cell phone.
The USAG PCS Guide: The primary goal the guide is to help prepare you for the three phases of your PCS move to Vicenza, Italy, which include: before arrival, in-processing, and settling in.
Category: Other Military Resources
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
Cost: N/A
Resource Provider: Ready and Resilient (R2)
Last Updated: 8/3/2020
Army Personnel Testing Office (APT)
All Army Personnel Testing require an approved DA Form 4187 prior to scheduling an appointment.
A wide range of Army Personnel Tests (APT) are available including:
Defense Language Aptitude Battery (DLAB)
Defense Language Proficiency Test (DLPT)
Army Forces Classification Test (AFCT)
Test of Adult Basic Education (TABE)
Section Instrument for Flight Training formerly known as AFAST (SIFT)
Category: Military Education
Population: Service Members
When: Caserma Ederle: M-F, 0800-1700
Where: Caserma Ederle, Bldg. 126;
Cost: N/A
Phone: Caserma Ederle DSN: 314-646-4820; CIV: +39 0444-71-4820; Del Din DSN: 646-4852, +39 0444-71-4852
Email: Vicenza.edcenter@us.army.mil
Resource Provider: Army Education Center
Last Updated: 9/9/2020
Army Pregnancy Postpartum Physical Training (P3T) EDUCATION
Pregnancy and Postpartum Physical Training (P3T) education provides training for enhanced knowledge, skills, and resources to assist Soldiers during pregnancy and postpartum, and prepare Soldiers for delivery, recovery, and parenting.
Category: Pregnancy, Women's Health, Physical Fitness
Population: Service Members
Intended for: AD Service Members and Family Members
Cost: N/A
Resource Provider: Defense Health Agency (DHA)
Last Updated: 7/17/2020
Army Public Health Nursing (APHN)
Army Public Health Nursing advises that all members of the Vicenza Military Community register with Patient Administration Division for immunizations and public health accountability. It is particularly important if you have school aged children, that they are registered as well. Contact the Patient Administration Division (Records Department) located on first floor of the clinic. You will be required to present your health insurance card when you and your family enroll.
Category: Other Health Resources, Vaccinations, Other Medical Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Mon-Fri, 0730-1630
Where: Bldg. 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: N/A
Phone: DSN: 314-636-9620/2615/9520, CIV: +39 0444-61-9620/2615/9520
Email: usarmy.landstuhl.medcom-lrmc.mbx.public-health-nurses@mail.mil
Resource Provider: Army Public Health Nursing (APHN)
Last Updated: 9/9/2020
Army Volunteer Corps (AVC)
The Army Volunteer Corps plays a crucial role in community involvement and development. Volunteers make a meaningful difference in the lives of Soldiers and their Families every day. Army Volunteer Corps is designed to help you find local volunteering opportunities with organizations that benefit the Army community and allows you to obtain ongoing training and advancement.
Category: Job Training, Other Employment Resources, Other Military Resources, Other Relocation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: Must establish a Volunteer Management Information System (VMIS) Account
When: Mon, Tues, Wed: 0800-1700/Thurs: 1300-1700
Where: Bldg. 108, Davis Hall, Caserma Ederle
Cost: N/A
Phone: DSN: 314-646-5833/5800; CIV: +39 0444-71-5833/5800
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Army Volunteer Corps (AVC)
Last Updated: 9/9/2020
Arts & Crafts Center
See USAG Italy homepage, https://home.army.mil/Italy, under Coronavirus Update to view IMPACT SERVICES
The Arts & Crafts Center provides a full range of creative options for all levels of artists and craftsmen in the Vicenza Military Community (VMC) offering workshops, classes and services. The facility provides professional equipment in do-it-yourself studios for woodwork, pottery and framing, sewing, and a large multi-craft classroom.
Category: Arts and Crafts, Other Recreation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Mon,Wed, Sun-closed; Tues,Thurs,Fri-1100-1800; Sat-1000-1800; Woodshop hours: Mon,Wed,Sun-closed; Tuesday 1100-1730; Thurs-1100-1900; Fri-1100-1500
Where: Bldg 306, Caserma Ederle
Cost: Varies
Phone: DSN: 646-4500 CIV: +39 0444-71-4500; WiFi Available
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 9/1/2020
Auto Skills Center
See USAG Italy homepage, https://home.army.mil/Italy, under Coronavirus Update to view IMPACT SERVICES
Offers modern working environment complete with individual work bays, state-of-the-art diagnostice and mechanical tools and a team of ASE-certified staff ready to help.
Category: Automotive Crafts Shop
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Tues-Thurs: 1100-1900 / Mon, Fri, Sat: 0900-1700 Mon, Fri, Sat (Limited services on Mondays)
Where: Bldg 44, Caserma Ederle
Cost: Varies
Phone: DSN: 646-4801 CIV: +39 0444-71-4801; Auto Skills Mngr: DSN: 646-4802, CIV: +39-0444-71-4802
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 7/31/2020
Banca Nazionale Del Lavoro (BNL) / Host Nation Local Banking
Host Nation Local Banking - Call for hours
Category: Banking
Population: Service Members, Retirees, Family Members, Civilian Personnel
Intended for: Local Nationals and Military Community
When: M - F: 0830-1320 / 1430-1600
Where: Bldg. 243, Caserma Ederle (Across from the PX, near to Shoppette)
Cost: Fees may apply
Phone: DSN: 314-646-4880; CIV: +39 0444-71-4880
Resource Provider: Banking Services
Last Updated: 9/9/2020
Behavioral Health
Assessment and Treatment of Individuals with Behavioral Health and Substance Use Diagnosis as well as other life stressors including anger management, family problems, and Occupation stress. Psychiatric Assessment, Counseling, and Medication Evaluation & Management
Category: Anger Management, Health Clinics and Hospitals
Population: Service Members, Family Members
Intended for: DoD Cardholders
When: M-F: 0800 - 1630
Where: Bldg. 2310, Caserma Ederle / Bldg. 2, Del Din
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable fees for network care
Phone: Ederle DSN: 314-636-9140, CIV: +39 0444-61-9140; Del Din DSN: 314-636-9900 CIV: +39 0444-61-9900
Resource Provider: Behavioral Health
Last Updated: 9/9/2020
Benvenuti - Newcomers Brief for Spouses
Spouse Participants engage in a Three day Cultural Program which includes Brief language lesson, understanding and exposure to the bus and train systems, field trips and food.
Category: In-processing
Population: Service Members, Family Members
Intended for: Active Duty Spouse
When: The third Wednesday of each month for three days
Where: Bldg. 108, Caserma Ederle
Cost: Fees vary, call for information
Phone: DSN: 646-5800/5843/5829, CIV: +39 0444-71-5800/5843/5829
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 9/9/2020
Better Opportunities for Single Soldiers (BOSS)
The Better Opportunities for Single Service members (BOSS) program represents the voice of the single service member. If you're a single service member, BOSS members advocate for you by advancing quality of life issues on the installation, and in the barracks, to senior leaders on post and throughout the Army. "Let Your Voice Be Heard"
The BOSS program is based on three program pillars:
Quality of Life - Community Service - Recreation and Leisure
Category: Other Installation Resources, Other Military Resources, Other Recreation Resources, Single Service Member Activities, Clubs
Population: Service Members
Intended for: Single Soldiers; Geo-Bachelors; Single-Parents; Active, Guard, Reserves and Volunteers
When: Mon-Fri: 0930-1630 (Available Sat & Sun, & during BOSS events)
Where: Bldg. 249, Caserma Ederle
Cost: N/A
Phone: DSN: 314-646-4900, CIV: +39 0444-71-4900
Resource Provider: Better Opportunities for Single Soldiers (BOSS)
Last Updated: 9/9/2020
Bible Study Classes - Religious Services Office (RSO)
The Caserma Ederle Chapel's adult education programs are weekly events designed to offer the community a place for biblical studies. Weekly classes are offered for both men and women. These studies are designed to promote both biblical understanding and personal growth.
Category: Ministry, Religious Education, Worship Services, Other Social and Spiritual Resources
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: Open to everyone
When: Contact for information.
Where: Caserma Ederle: Bldg. 395 (Spiritual Life Building), , Del Din: Bldg 173
Cost: N/A
Phone: DSN: 646-4935, CIV: +39 0444-71-4935
Resource Provider: Religious Support Office (RSO)
Last Updated: 8/10/2020
Body Composition Testing (Bod Pod) - Army Wellness Center (AWC)
The Wellness Center offers body composition testing using the Bod Pod to determine body fat percentage by the ratio of fat mass and fat free mass.
Note: Health Assessment must be completed prior to appointment.
Category: Nutrition, Physical Fitness, Stress Management, Tobacco Cessation, Weight Management, Women's Health, Men's Health
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Card holders
When: Mon-Fri, 0730-1630
Where: Bldg 2310 (Health Clinic, Upstairs), Caserma Ederle
Cost: N/A
Phone: DSN: 636-9260, CIV: +39 0444-61-9260
Resource Provider: Wellness Center
Last Updated: 8/21/2020
Breastfeeding Basics Class (New Parent Support)
Monthly course covering variety of breastfeeding topics.
Category: Infants, Parenting, Pregnancy
Population: Family Members, Retirees, Civilian Personnel, Service Members
Intended for: Moms; Available to all DoD Cardholders
When: Second Tuesday of every month 9:30-11:30 a.m.
Where: ACS Davis Hall Building 108 on Ederle
Cost: None
Phone: 646 -5809 / 5814 / 5800 or 0444 – 71 5809 / 5814 / 5800
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: New Parent Support Services
Last Updated: 4/19/2023
Breastfeeding Education - Women, Infants and Children (WIC)
See USAG Italy homepage, https://home.army.mil/Italy, under Coronavirus Update to view IMPACT SERVICES.
Provides breastfeeding education and breast pump loan program for WIC eligible participants.
Category: Parenting, Infants, Child Health and Development, Nutrition
Population: Service Members, Family Members, Civilian Personnel
Intended for: Eligible WIC Participants, Postpardum and Brestfeeding Women
When: Mon-Fri 8:00-12:00, 12:30-4:30 (Closed Daily 12:00-12:30)
Where: WIC Overseas Office, Building 169, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5670, CIV: +39 0444-71-5670
Resource Provider: Women, Infants and Children (WIC)
Last Updated: 8/3/2020
Breastfeeding Room-Baby Café
A place for mothers to breastfeed, interact with other parents with children ages 0-3, and helps prevent isolation. Safe, fun, and inviting atmosphere where children also socialize and learn from one another. Drop-in basis during business hours.
Category: Parenting, Nutrition, Child Health and Development
Population: Family Members, Service Members, Civilian Personnel, Retirees
Intended for: Parents with children 0 through 3y/o; Available to all DoD Cardholders
When: Mon.Tues.Wed.Frid. 0900-1600 and Thurs. 1300-1600
Where: Bldge 108, Caserma Ederle
Cost: None
Phone: 646 – 5809 / 5814 / 5800 or 04444- 71 5819 / 5814 / 5800
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: New Parent Support Services
Last Updated: 9/4/2020
Briefings on Leadership Values/Morals - Religious Services Office (RSO)
Chaplains are regularly asked to provide briefings to Soldiers that focus on Leadership and Morals. Chaplains are sent to be the moral compass within the command. Looking at these positive traits helps us keep our values compass pointed in the right direction.
Category: Leader Support
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: Open to everyone
When: Appointments are scheduled on an individual basis
Where: Building 29, Caserma Ederle; Building 173, Del Din
Cost: N/A
Phone: DSN: 646-4792, CIV: +39 0444-71-4792 -On Call Duty Chaplain (24 hrs) +39 335-832-0372
Resource Provider: Religious Support Office (RSO)
Last Updated: 9/4/2020
Bringing Baby Home class (New Parent Support)
This monthly course gives parents tips about basic care, newborn behavior, what to expect, sleep, SIDS, Shaken Baby, feeding, car seat safety, baby safety, Post Partum Depression, fathers' roles, and much more.
Category: Parenting, Infants, Pregnancy
Population: Family Members, Service Members, Civilian Personnel, Retirees
Intended for: Expecting parents. Available to all DoD Cardholders
When: Third Thursday of Every Month 3:30-5:30 p.m.
Where: ACS Davis Hall Building 108 on Ederle
Cost: None
Phone: 646 -5809 / 5814 / 5800 or 0444 – 71 5809 / 5814 / 5800
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: New Parent Support Services
Last Updated: 4/19/2023
Car Care Center - AAFES
Car Care Services:
- Auto Parts
- Maintenance
- Oil Changes
- Tire Service
Category: Vehicle Services
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Mon-Fri: 0830-1800, Closed Sat & Sun
Where: Bldg. 202, Caserma Ederle
Cost: Varies
Phone: DSN: 646-4285, CIV: +39 0444-71-4285
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 9/9/2020
Car Rentals / EuropCar
Car Rentals
Category: Other Recreation Resources, Vehicle Services
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: DoD Cardholders
When: Mon-Fri 0800-1800; Sat 0800-1400; Sun Closed
Where: Bldg 302, Caserma Ederle
Cost: N/A
Phone: DSN: 314-646-4327; CIV: +39 0444-50-5916
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 9/4/2020
Caserma Ederle Food Court, Food Kiosks, Food Trucks & more - AAFES
Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice. Please check with your local Exchange Facebook for up to date information. Caserma Ederle Mall, Bldg 302: (Taco Bell, Subway, Popeyes, Charley's - Closed temporarily for Reovations) *Burger King, Bldg 245, DSN: 646-4302 CIV: +39 0444-71-4302 *Food Kiosks: Easy Meals: Bldg 383, Bandidos: Bldg 384, DSN: 646-4310, CIV: +39 0444-71-4310; Ciao Café: Bldg 301 A, *Food Truck Village: Located on Caserma Ederle in Parking area behind Express/Shoppette: Magnolia, E'Pasta, Sputz, BeFed, Bun-D, Hally's-M
Category: Commissaries, Exchanges, and Shopettes
Population: Service Members, Family Members, Retirees, Civilian Personnel
When: Food Court: Closed for Renovations; BK: M-F 0600-2000, Sat 0700-1900, Sun 0800-1900; Food Kiosks: M-Sat 1100-1900, Sun 1100-1800; Ciao Cafe: M-F 0700-1700, Sat 0800-1430; Sun-Closed; Food Truck Village: Hours Vary
Where: Caserma Ederle
Cost: Varies
Phone: Listed above
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 9/3/2020
Casualty Assistance Office
The Casualty Assistance Office serves as the primary point of contact for surviving spouses of active duty and retired service members along with Department of the Army Civilians stationed in Italy. The staff handles notification of next-of-kin, coordinates Casualty Notification and Assistance Officers, and briefs surviving family members on their benefits.
Category: Other Military Resources, Continued Health Care, Continued Housing, Financial Entitlements, Legal Assistance for Survivors, Other Survivor Resources, Legal Assistance
Population: Civilian Personnel, Family Members, Service Members, Retirees
When: M-F, 0800-1200, 1300-1630
Where: Bldg. 28, Room12, Caserma Ederle
Cost: N/A
Phone: Army DSN: 314-637-7747, CIV: +39 0444-61-7747; Air Force DSN: 314-632-4699, CIV: +39 0434-30-4699
Email: usarmy.usag-italy.id-europe.list.casualty@mail.mil
Resource Provider: Casualty Assistance Office or Center (CAO, CAC)
Last Updated: 9/9/2020
Catholic Services
Catholic Mass and Religious Education
Category: Ministry, Pastoral Counseling, Grief and Loss, Religious Community Groups
Population: Civilian Personnel, Family Members, Service Members, Retirees
Intended for: DoD Cardholders
When: Mass: Sun, 0900; CCD Sun, 1030-1130
Where: Bldg. 29 (Post Chapel), Caserma Ederle
Cost: N/A
Phone: DSN: 314-646-4792 CIV: +39 0444-71-4792; On Call Duty Chaplain (24 hrs.) +39 335-832-0372
Resource Provider: Chaplains Office
Last Updated: 9/9/2020
Center Texas College - Army Continuing Education System (ACES)
Degree levels offered:
Associate
Undergraduate Certificate
Category: Higher Education
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Caserma Ederle: M-F, 0900-1700
Where: BLDG 126, Caserma Ederle (on-site classes)
Cost: To be determined
Phone: DSN: 314-646-4832, CIV: +39 0444-71-4832
Email: vicenza@europe@ctcd.edu
Resource Provider: Army Education Center
Last Updated: 9/9/2020
Central Furnishing Management Office (CFMO) - DPW
Furniture Lender. To assist families in moving into housing immediately, short-term loaner furniture can be provided for 90 days or until household goods arrive. The housing office also assists with CFMO, providing items that do not come standard in Italian homes. Transformers and adapters are available for purchase at the PX or VCC Thrift Store.
Category: Other Installation Resources, Other Family Resources, Housing and Temporary Lodging, Personal Property
Population: Civilian Personnel, Family Members, Service Members
Intended for: DoD Cardholders
When: Mon-Fri: 0800-1200 / 1300-1700
Cost: N/A
Phone: DSN: 646-2560/2561/2562/2563/2567, CIV: +39 0444-71-2560/2561/2562/2563/2567
Resource Provider: Department of Public Works (DPW)
Last Updated: 11/18/2020
Central Processing Facility (CPF)
Category: ID Cards, In-processing, Out-processing, Installation Access Control, Other Employment Resources, Vehicle Services
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Mon, Tues, Wed, Fri: 0900-1130; 1300-1630; Thurs. 1300-1630
Where: Bldg 393, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5135/5131/5147; CIV: +39 0444-71-5135/5131/5147
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 8/31/2020
Chaplain's Office
You are very important to God and to us here at the USAG Italy Chapel. The Chaplains of Caserma Ederle hold as our priority the spiritual fitness of our Service Members, Family Members, DOD Civilians, and Local Nationals. Please feel free to call the Chapel and find out about the exciting ministry opportunities we have to offer during your tour of duty in bella Italia!
Category: Ministry, Pastoral Counseling, Marriage and Divorce Counseling, Grief and Loss, Conflict Resolution, Relationship Building, Religious Community Groups, Religious Education
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Mon-Fri: 0800 - 1700 (Closed Federal Holidays)
Where: Bldg. 29, Caserma Ederle
Cost: N/A
Phone: DSN: (314) 646-4792 CIV: (+39) 0444-71-4792 On Call Duty Chaplain (24 hrs.) (+39) 335-832-0372
Resource Provider: Chaplains Office
Last Updated: 9/9/2020
Child and Family Behavioral Health Assessment - Counseling
Counseling for Active Duty Family Members both children and adults. Medication Evaluation and Management.
Category: Child Health and Development, Anger Management, Anxiety, Attention Deficit or Hyperactivity Disorder, Autism, Depression, Drug and Substance Abuse, Child Abuse and Neglect
Population: Family Members
Intended for: Active Duty Families (school age children and adults)
When: M- F: 0800-1630
Where: Bldg. 2310 (Vicenza Army Health Clinic), Caserma Ederle
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable cost for network care – CAFBHS currently open to Active Duty Families Only
Phone: DSN: 314-636-9140; CIV: +39 0444-61-9140
Resource Provider: Child and Family Behavioral Health System (CAFBHS)
Last Updated: 9/9/2020
Child Development Center (CDC) / School Age Children
Child Development Center (CDC): 6 weeks - 5 years - Full Day/Part Day Preschool, Before and After Kindergarten Care, Hourly Care, Pre-Kindergarten (PreK)/Strong Beginnings,
School Age Centers (SAC): Grades 1-5/6* providing care: Before/After school, School Closures, Seasonal and Holiday School Breaks, Summer Camp, Parents' Night Out and
Parents' Day Out
Category: Child Care
Population: Civilian Personnel, Family Members, Service Members
Intended for: DoD Cardholder
When: Caserma Ederle - Mon-Fri 0730-1730; Villaggio - Mon-Fri 0545-1815
Where: Caserma Ederle, Bldg. 398; Villaggio Housing Area, Bldg. 703
Cost: Please call for information.
Phone: Caserma Ederle DSN: 314-646-5166, CIV: +39 0444-71-5166; Villaggio Housing Area DSN: 314-646-4449, CIV: +39 0444-71-4449
Resource Provider: Child Development Center (CDC)
Last Updated: 9/9/2020
Child Safety Classes
The target audience is children ages 6 and older, and the lessons are focused on teaching children to protect themselves and includes community collaboration.
Category: Family Safety, Other Education Resources
Population: Family Members
Intended for: Available to all DoD Cardholders, children and groups
When: Upon request
Where: BLDG108 (Davis Hall), Caserma Ederle
Cost: N/A
Phone: DSN: 646-5800/5809, CIV: +39 0444-71-5800/5809
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 9/4/2020
Child Youth Services (CYS)
Child and Youth Services (CYS) provides programs and services for children of eligible military and civilian families. Within CYS you will find something to meet your children’s needs, including:
•Full, part time or hourly child care
•Before/after school care
•Camps
•Programs for your middle school and teen youth
•Instructional classes
•Workforce preparation opportunities
•Sports and fitness activities
Category: Sports - Youth, Swimming, Other Recreation Resources, In-processing, Out-processing, Other Relocation Resources, Other Installation Resources, Child Health and Development, Parenting, Other Family Resources
Population: Civilian Personnel, Family Members, Service Members
Intended for: DoD Cardholders
When: Mon-Wed, Friday 0830-1630; Thurs,1300-1600; Closed Sat/Sun
Where: Caserma Ederle, Building 108
Cost: Please call for information.
Phone: DSN: 314-646-5820; CIV: 0444-71-5820
Resource Provider: Child Youth and School Services (CYSS)
Last Updated: 9/9/2020
Civilian Fitness Program
Department of the Army program intended to encourage Civilian employees to improve readiness, resilience, and health by influencing optimal performance through positive sleep, activity, and nutrition behaviors.
Category: Physical Fitness, Stress Management, Weight Management, Other Health Resources, Nutrition
Population: Civilian Personnel
Intended for: DoD cardholders
When: Contact CR2I for Civilian enrollment dates and packet
Where: Contact CR2I for Civilian enrollment dates and packet
Cost: None
Phone: DSN: 646-5665/0444-71-5665
Email: CR2I: amy.r.cates2.civ@mail.mil
Resource Provider: Ready and Resilient (R2)
Last Updated: 5/27/2020
Civilian Personnel Advisory Center (CPAC)
The CPAC office is responsible for recruiting, retaining and sustaining a high quality volunteer force through innovative and effective enterprise solutions and ensures human resources readiness of the Total Army across the full spectrum of operations.
Category: Other Employment Resources, Retirement, Other Military Resources, In-processing, Out-processing, Sponsorship, Other Relocation Resources, Other Installation Resources
Population: Civilian Personnel, Family Members
Intended for: DoD Cardholders
When: Mon, Tues, Wed, Fri 0900-1200, 1300-1600 & Thurs 1300-1600
Where: Bldg. 327, Caserma Ederle
Cost: N/A
Phone: DSN: 314-634-7537, CIV: +39 0444-71-7537
Email: usarmy.usag-italy.hqda-cpac.mbx.vicenza-cpac@mail.mil
Resource Provider: Civilian Personnel Advisory Center (CPAC)
Last Updated: 9/9/2020
Cleaners & Launderette - AAFES
Clothing Clearners & Launderette
Launderette uses SmartCards instead of coins and are available in the Launderette.
Category: Laundry Services
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Cleaners: M-F, 1000-1800; Launderette open 24hours
Where: Bldg 305, Caserma Ederle
Cost: Varies
Phone: Cleaners CIV: +39 345-422-9720
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 9/9/2020
Commissary (DeCA)
See USAG Italy homepage, https://home.army.mil/Italy, under Coronavirus Update to view IMPACT SERVICES.
Grocery Shopping
Category: Food and Dining, Nutrition, Commissaries, Exchanges, and Shopettes
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Mon: Closed; Tues 1000-2000; Wed, Thurs, Fri, Sat & Sun; 1000-1900;
Where: Bldg 290, Caserma Ederle
Cost: Varies
Phone: DSN: 646-6550, CIV: +39-0444-71-6550; Deli DSN: 646-6560, CIV: +39-0444-71-6560
Email: Vicenza.commissary@deca.mil
Resource Provider: Defense Commissary Agency (DeCA)
Last Updated: 8/31/2020
Community Bank operated by Bank of America
Banking and lending
Category: Banking
Population: Civilian Personnel, Retirees, Family Members, Service Members
Intended for: DoD Cardholders
When: M-F: 0900-1600
Where: Caserma Ederle: BLDG 218; Del Din: BLDG 10
Cost: Fees may apply
Phone: Caserma Ederle DSN: 314-646-4865; CIV: +39 044425241; DEL Din CIV: +39 0444-925981, DSN: 314-646-4730
Resource Provider: Banking Services
Last Updated: 9/9/2020
Conflict Resolution / Religious Services Office (RSO) - Chaplain
*See USAG Italy homepage, https://home.army.mil/Italy, under Coronavirus Update to view IMPACT SERVICES.
Unfortunately, conflict is a part of everyday life. “Drama,” as some call it, is all around us. Chaplains offer effective conflict resolution skills that enable us to help resolve the drama that conflict brings.
Category: Conflict Resolution, Relationship Building, Pastoral Counseling
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: Open for everyone
When: Appointments are scheduled on an individual basis as needed.
Where: Caserma Ederle, Bldg 29; Del Din, Bldg 173
Cost: N/A
Phone: DSN: 646-4792, CIV: +39 0444-71-4792 -On Call Duty Chaplain (24 hrs) +39 335-832-0372
Resource Provider: Religious Support Office (RSO)
Last Updated: 7/20/2020
Conflict Resolution for Relationships
Psychiatric Assessment, Counseling, and Medication Evaluation / Management
Category: Conflict Resolution, Health Clinics and Hospitals
Population: Family Members
Intended for: School age Children and Adults
When: M-F: 0800 - 1630
Where: Bldg 2310, Caserma Ederle / Bldg 2, Del Din
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable fees
Phone: Ederle: 636-9140, CIV: +39 0444-61-9140; Del Din: 636-9900, CIV: +39 0444-61-9900
Resource Provider: Behavioral Health
Last Updated: 8/18/2020
Contract Travel Office (CTO)
See USAG Italy homepage, https://home.army.mil/Italy, under Coronavirus Update to view IMPACT SERVICES.
All travel arrangements must be made through CTO at your losing duty station. Assigment orders tell you when/where to fly. Travel can start as of Availability Date" from the Port of Debarkation (departure airport) to the Port of Embarkation (arrival airport)
Category: Transportation, Other Military Resources, Out-processing, Other Relocation Resources
Population: Civilian Personnel, Family Members, Service Members
Intended for: DoD cardholders
When: Daily 0800-1700, Mon-Fri; closed Italian and US Holidays; after duty hours/weekends/Holidays call collect CWTatoTravel at tool free number from OCONUS: 001-210-877-3357/001-866-422-9428; from CONUS call 001-866-576-4635
Where: Ederle, Bldg 249
Cost: Depends
Phone: CIV: 0444-303044; DSN: 646-4905
Email: vicenzacto@cwtsatotravel.com
Resource Provider: Logistics Readiness Center (LRC)
Last Updated: 9/1/2020
Couple's Counseling - Behavioral Health
Psychiatric Assessment, Counseling, and Medication Evaluation / Management
Category: Marriage and Divorce Counseling, Relationship Building
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Adult DoD Cardholders
When: Mon-Fri: 0800-1630
Where: Bldg. 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable fees
Phone: Caserma Ederle DSN: 314-636-9140, CIV: 0444-61-9140
Resource Provider: Behavioral Health
Last Updated: 9/9/2020
COVID-19 Information
Latest news on all things COVID-19 as it relates to the USAG Italy
Category: Food and Dining, Child Care, Nutrition, Physical Fitness, Banking, Barber and Beauty Shops, Commissaries, Exchanges, and Shopettes, Health Clinics and Hospitals, Dental and Oral Health, Patient Liaison, Deployment Readiness, Other Military Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: Soldiers
Family members
Civilians
Retirees
Where: https://home.army.mil/italy/index.php/my-garrison-Italy/covid-19
Cost: Free
Phone: COVID-19 Hotline: DSN: 314-636-9000 (on post) or +39-0444-61-9000 (off post)
Resource Provider: Defense Health Agency (DHA)
Last Updated: 3/4/2021
Criminal Investigation Division (CID)
Criminal Investigation
Category: Crime Prevention, Injury Prevention
Population: Civilian Personnel, Family Members, Service Members, Retirees
Intended for: DoD Cardholders
Cost: None
Phone: DSN: (314) 646-5334; CIV: +39 0444-71-5334; AFTER HOURS CALL +39-0444-71-5300
Resource Provider: Criminal Investigation Division (CID)
Last Updated: 8/19/2020
Crisis Intervention - Behavioral Health
Psychiatric Assessment, Counseling, and Medication Evaluation / Management, Crisis, Trauma, and Post Traumatic Stress Disorder Intervention
Category: Combat and Post-Traumatic Stress, Coping Skills, Grief and Loss, Depression
Population: Service Members, Family Members
Intended for: School age Children and Adults
When: Mon-Fri: 0800-1630
Where: Bldg. 2310, Caserma Ederle / Report directly to the Behavioral Health Reception Desk and request to see the walk-in provider of the day.
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable fees.
Phone: DSN: 314-636-9140 CIV: +39 0444-61-9140; DSN: 314-636-9900 CIV: +39 0444-61-9900
Resource Provider: Behavioral Health
Last Updated: 1/13/2021
Culligan Water Home Delivery
Culligan Water Service, home delivery or pick up
Category: Other Installation Resources, Commissaries, Exchanges, and Shopettes
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Mon-Fri 0800-1600
Where: Services through AAFES
Cost: Varies
Phone: CIV: +39 0444-389413
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 9/3/2020
Del Din Soldier Ministry
Ministry to our Soldiers
Category: Relationship Building, Pastoral Counseling, Ministry, Religious Community Groups
Population: Civilian Personnel, Family Members, Service Members, Retirees
When: Wednesdays: 1600
Where: Bayonet Night at Sigholtz Center, Del Din
Cost: N/A
Phone: DSN: 314-637-7575; CIV: +39 0444-61-7575
Resource Provider: Chaplains Office
Last Updated: 9/9/2020
Department of Defense Education Activity (DODEA)
For COVID-19 impacted services, DoDEA schools are closed until further notice.
DoDEA, as one of only two Federally-operated school systems, is responsible for planning, directing, coordinating, and managing prekindergarten through 12th grade educational programs on behalf of the Department of Defense (DoD) in 163 schools around the world. The schools in Vicenza and Darby are part of the DoDEA Europe South District.
Category: Other Education Resources, Schools K-12
Population: Service Members, Family Members, Civilian Personnel
Intended for: Dependents of Service Members and eligible civilian employees assigned to Darby or Vicenza
When: School year
Where: Elementary, Middle and High School
Cost: Tuition-free for eligible personnel
Phone: DSN: 314-637-8512; CIV: +39 0444-61-8512
Email: EuropeSouthSUPT.DSO@DODEA.EDU
Resource Provider: School or Department of Defense Education Activity (DoDEA)
Last Updated: 8/4/2020
Deployment - Behavioral Health
Pre and Post Deployment Mental Health Evaluations. Psychiatric Assessment, Counseling, and Medication Evaluation/Management.
Category: Deployment Readiness, Combat and Post-Traumatic Stress, Coping Skills, Grief and Loss
Population: Service Members
Intended for: Active Duty Soldiers
When: As needed to meet the deployment / re-deployment needs of the unit
Where: Building 2310 on Ederle, Building 2 on Del Din
Cost: N/A
Phone: DSN: 314-636-9140, CIV: +39 0444-61-9140; DSN: 314-636-9900, +39 0444-61-9900
Resource Provider: Behavioral Health
Last Updated: 1/13/2021
Deployment - Occupational Health
Pre / Post Deployment for Department of Army Civilians (DAC). Coordinate and facilitate the physical examinations, tests, and immunizations required for DAC employees before and after deployments.
Category: Deployment Readiness
Population: Civilian Personnel, Service Members
Intended for: Service Member, Civilian Personnel, Local National Employees
When: By appointment - Mondays - Wednesday & Fridays: 8 a.m. - Noon & 1 p.m. - 4:30 p.m.
Where: 1A37 in Preventive Medicine Building
Cost: N/A
Phone: DSN: 634-7785 CIV: 0444-71-7785
Resource Provider: Defense Health Agency (DHA)
Last Updated: 7/15/2020
Deployment Readiness - Legal
Legal Assistance Services required by service members and essential civilian employees in conjunction with deployment, includes predeployment and redeployment screening for personal legal issues or other issues that may distract personnel from their mission.
Category: Legal Assistance, Deployment Readiness
Population: Service Members, Civilian Personnel
When: Mon-Fri, 0830-1200, 1300-1600 Note: Thurs, Closes at 1500 for staff training
Where: Bldg 166, Caserma Ederle
Cost: N/A
Phone: DSN: 646-8482 CIV: +39 0444-71-8482
Resource Provider: Legal Center or Judge Advocate General Office (JAG)
Last Updated: 11/29/2022
Deployment Readiness / Religious Services Office (RSO) - Chaplain
Deployments are a challenge to relationships of all sorts. Being ready for a deployment takes time and effort. Your Chaplain can point you in the right direction as you prepare to meet the challenges of deployment. Chaplains offer classes, briefings, and individual counseling to help you get ready for deployment.
Category: Deployment Readiness, Grief and Loss
Population: Service Members, Family Members
Intended for: Active Duty and Family Members
When: Appointments are scheduled on an individual basis.
Where: Caserma Ederle, Bldg 29; Del Din, Bldg 173
Cost: N/A
Phone: DSN: 646-4792, CIV: +39 0444-71-4792 -On Call Duty Chaplain (24 hrs) +39 335-832-0372
Resource Provider: Religious Support Office (RSO)
Last Updated: 9/4/2020
Depression - Behavioral Health
Psychiatric Assessment, Counseling, and Medication Evaluation / Management
Category: Depression, Health Clinics and Hospitals, Anxiety
Population: Family Members
Intended for: School age Children, Adults
When: M-F: 0800 - 1630
Where: Caserma Ederle: Bldg. 2310 (Health Center); Del Din: Bldg. 2
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable fees
Phone: Caserma Ederle DSN: 314-636-9140, CIV: +39 0444-61-9140; Del Din DSN: 314-636-9900, CIV: +39 0444-66-9900
Resource Provider: Behavioral Health
Last Updated: 9/9/2020
Dining Facility (DFAC)
See USAG Italy homepage, https://home.army.mil/Italy, under Coronavirus Update to view IMPACT SERVICES.
The primary purpose of DFAC is to provide nutritious meals to service members who hold meal cards as part of their overall compensation package. All DoD Cardholders are welcome.
Category: Food and Dining, Nutrition
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD cardholder
When: Mon-Fri - Breakfast 0800-0930, Lunch 1130-1300, Dinner 1630-1800 / Weekends & Holiday Brunch 0930-1300, Dinner 1630-1800
Where: Del Din - ONLY / Caserma Ederle - CCurry DFAC Closed due to Repair
Cost: Soldiers: Meal Cards; Civilians: call for pricing
Phone: DSN: 646-3686/3687/3685, CIV: 0441-71-3685/3686/3687
Resource Provider: Dining Facility
Last Updated: 8/31/2020
Directorate of Emergency Services (DES)
To protect community, personnel, equipment and facilities against any criminal, terrorist or fire threat by coordinating and conducting proactive community-oriented law enforcement, physical security and fire suppression and prevention operations within the USAG-Italy Military Community.
FOR ON POST OR LOCAL EMERGENCIES: FIRE: 115; AMBULANCE: 118; CARABINIERI: 112; POLICE: 113 / VICENZA Military Community (ON POST) EMERGENCIES: FIRE/EMS DSN 117 or 0444-71-7117; POLICE: DSN 114 or 0444-71-7114 / 24-HOUR MILITARY POLICE DESK: DSN 646-5300 or 0444-71-5300
Category: Crime Prevention, Emergency Planning, Other Safety Resources, Fire Department, Police, Other Local Emergency Services
Population: Service Members, Family Members, Civilian Personnel
Intended for: DoD Cardholders and Commands
When: 24 Hours
Where: Bldg 4B, Caserma Ederle (VMC)
Cost: N/A
Phone: DSN: 634-7626 CIV: 0444-71-7626 / Provost Marshal DSN: 634-8891 CIV: 0444-71-8891
Resource Provider: Directorate of Emergency Services (DES)
Last Updated: 8/20/2020
Domestic Violence - Health Clinic
Consult with your Primary Care Manager for concerns about domestic violence
Category: Domestic Violence
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Tri-care Beneficiaries
When: M,T,W,F: 0730-1130 / 1230-16301630; Thurs: 1230-1630
Where: Bldg 2310, Caserma; After-hours or Emergency: San Bortolo Hospital is downtown Vicenza (via Rodolfi) and currently serves as the emergency medical facility for the Vicenza US military community.
Cost: Contact Tri-Care for information about fees DSN: 636-9694, CIV: 0444-61-9694
Phone: DSN: 636-9000, +39 0444-61-9000; Patient Liaison: +39 0444-71-8384/0444-75-3300 (available 24/7); Emergency off Post: 118; Emergency on Post: DSN: 634-7626, CIV: 0444-71-7626; Nurse Advise Line: 800-877-660
Resource Provider: Defense Health Agency (DHA)
Last Updated: 9/4/2020
Domestic Violence / Religious Services Office (RSO) - Chaplain
A sad reality of life is that domestic violence exists. For some, as victims, they are unable to find a way out of the cycle of violence. The Chaplain Family Life Center can help point victims to resources while helping offenders get the care they need to stop the violence.
Category: Domestic Violence
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Open to anyone
When: Appointments are scheduled on an individual basis as needed.
Where: Caserma Ederle, Bldg 29; Del Din, Bldg 173
Cost: N/A
Phone: DSN: 646-4792, CIV: +39 0444-71-4792 -On Call Duty Chaplain (24 hrs) +39 335-832-0372
Resource Provider: Religious Support Office (RSO)
Last Updated: 9/4/2020
Domestic Violence Clinical Counseling Services
Treatment, counseling, and rehabilitation case management for service members or their dependents who use violence or abuse in their relationships with spouses, partners, or children. Family Advocate Program(FAP) works with the support of command to teach new and constructive ways of interacting, managing conflicts, and communicating. Clinical services are available to address untreated trauma affecting those who harm the people they love, as well as the family members who are suffering. FAP clinicians can work with victims to develop a plan for safety and address unhealthy patterns of behavior or abuse in a relationship.
Category: Domestic Violence, Health Clinics and Hospitals
Population: Service Members, Family Members
Intended for: Active Duty Service Member or Dependents
When: 24/7 crisis assistance (POC-MPs). Clinical counseling services by appointment
Where: Bldg 2310, Vicenza Health Clinic (2nd floor in Behavioral Health Clinic)
Cost: N/A
Phone: DSN: 636-9140, CIV: +39 0444-61-9140
Resource Provider: Behavioral Health
Last Updated: 8/18/2020
Domestic Violence Training
This training defines domestic abuse and intimate partner violence,and provides examples of behavioral and emotional impact to the individual and family. Classes offered to the middle and high school students, as well.
Category: Domestic Violence, Other Behavioral Health Resources
Population: Service Members, Family Members
Intended for: Adults, teens. Individuals or Groups. Available to all DoD Cardholders
When: Upon request
Where: Bldg 108, ACS (Davis Hall), Caserma Ederle
Cost: N/A
Phone: DSN: 646-5810/5800, CIV: +39 0444-71-5810/5800
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Family Advocacy Program (FAP)
Last Updated: 8/19/2020
Domestic Violence Victim Advocacy - Non Clinical
Focus of the program isproviding supportive and compassionate services to Military and Civilian Survivors.
Category: Domestic Violence, Sexual Assault, Other Behavioral Health Resources, Child Abuse and Neglect, Emergency Planning
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Active Duty Soldiers and Family Members and Commands
When: Mon-Fri, 0800-1700
Where: Bldg 108 (Davis Hall),Caserma Ederle
Cost: N/A
Phone: DSN: 634-6269; CIV: +39 0444-71-6269; 24/7 Non-Clinical Advocacy Services, +39-335 805 7867
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Family Advocacy Program (FAP)
Last Updated: 8/20/2020
Driver's License / Driver's Testing
Driving in Europe is very different from driving in the United States. While most laws are similar, roads are typically smaller, traffic patterns differ and there are far more motorcycles, bicycles and pedestrians.
Category: Installation Access Control, In-processing, Out-processing, Vehicle Services
Population: Service Members, Family Members, Civilian Personnel
Intended for: DoD Cardholders
When: Mon-Thurs: 0900-11:45 / 1300-15:45
Where: Bldg 393, Upstairs, Central Processing Facility (CPF), Caerma Ederle
Cost: N/A
Phone: DSN: 646-2430 / 2431 / 2433; CIV: +39-0444-71-2430 / 2431 / 2433
Resource Provider: Logistics Readiness Center (LRC)
Last Updated: 9/1/2020
Ederle Inn - Army Lodging
Guest includes DoD travelers on official business, as well as military members and their Families traveling on Permanent Change of Station (PCS) orders. Retirees and Military Families can also make reservations when the facilities are not required for official travelers.
Category: Housing and Temporary Lodging
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Per request, call for availability
Where: Bldg. 345, Caserma Ederle
Cost: Varies
Phone: DSN: 314-646-1935/1936/1937, CIV: +39-0444-71-1935
Email: http://army.dodlodging.net/propertys/Vicenza-Lodging
Resource Provider: Army Lodging
Last Updated: 9/9/2020
Education - Army Continuing Education System (ACES)
Counseling Services to assist with setting educational goals, and creating and updating your GoArmyEd tuition assistance account, • school accreditation • financial aid • GI Bill programs • examinations • AARTS transcripts • available college programs • and much more
Category: Military Education, Higher Education, Conference and Meeting Rooms, Scholarships and Education Assistance
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Caserma Ederle: M-F, 0800-1700; DEL DIN: M-F, 0800-1630
Where: Caserma Ederle, Bldg. 113; Del Din, Bldg. 2
Cost: N/A
Phone: Caserma Ederle DSN: 634-8933 CIV: +39 0444-71-8933; Del Din DSN: 646-4852, CIV: +39 0444-71-4852
Email: usarmy.usag-italy.id-europe.mesg.education-center@mail.mil
Resource Provider: Army Education Center
Last Updated: 9/9/2020
Education Counseling Services
Education Counselors are available to assist with setting educational goals and creating and updating GoArmyEd tuition assistance account. Counselors can provide helpful information regarding school accreditation, financial aid, JST transcripts, GI Bill, local available college programs
Category: Higher Education, Military Education, Scholarships and Education Assistance, Other Education Resources
Population: Civilian Personnel, Retirees, Service Members, Family Members
Intended for: Soldiers and Adult Family Members, DoD Army Civ and invited Contractors w/Logistical Support
When: Caserma Ederle: M-F 0800-1700; Del Din: M-Thurs 0800-1630
Where: Bldg 126, Caserma Ederle; Bldg 2, Del Din
Cost: N/A
Phone: DSN: 314-646-4820 CIV: +39 0444-71-4820
Email: Vicenza.edcenter@us.army.mil
Resource Provider: Adult Education Services
Last Updated: 9/9/2020
Educational/Learning Issues for Teenagers - Adolescent Support and Counseling Services (ASACS)
Adolescent Support And Counseling Services provides individual, family and group counseling to adolescents who are at risk for making unhealthy choices. Risks factors include: anger; conflict with parents and/or with peers; changes within the family; deployments; self esteem; stress; and/or school related issues such as academic performance and/or attendance. Parents can seek assistance and/or counseling with concerns they have about their teen including rebelliousness within the home.
Category: Coping Skills, Conflict Resolution, Relationship Building, Alcohol Abuse, Other Behavioral Health Resources
Population: Family Members
Intended for: Counseling Services are available to all Military Service Member adolescent dependents as the primary Client and are available to their Family as a supportive resource for the teens.
When: By appointment. For Teens: during or after school. Family Sessions: Typically scheduled after school hours. (*Available for ZOOM appointments during school building closure)
Where: Vicenza Middle School, Villagio Housing Area & Vicenza High School, Caserma Ederle
Cost: N/A
Phone: Vicenza Middle School (VMS) DSN: 637-8685, CIV: +39 0444-61-8685; Vicenza High School (VHS) DSN: 637-8618, +39 0444-61-8618
Email: Call appropriate school for information
Resource Provider: Adolescent Support and Counseling Services (ASACS)
Last Updated: 9/4/2020
Embry-Riddle Aeronautical University - Army Continuing Education System (ACES)
Degree levels offered:
Associate
Bachelor
Master
Undergraduate and Graduate Certificates
Category: Higher Education
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DOD cardholders
When: First Thursday of every month
Where: Bldg. 126, Caserma Ederle
Cost: To be determined
Phone: DSN: 314-646-4849, CIV: +39 0444-71-4849
Email: aviano@erau.edu
Resource Provider: Army Education Center
Last Updated: 9/9/2020
Emergency Placement Child Care
Short-term care (foster care) for children who may be in an abusive or neglectful situation and need a home for a short period of time.&nabs; Volunteer families provide a safe and warm environment for child to stay.&nabs; Placement is a minimum of three days to a maximum of 90 days in an EPC home.
Category: Child Abuse and Neglect, Family Safety
Population: Family Members
Intended for: Children at high risk for abuse or neglect
When: Upon request
Where: BLDG 108 (Davis Hall), Caserma Ederle
Cost: N/A
Phone: DSN: 646-5800/5844, CIV: +39 0444-71-5800/5844
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 9/9/2020
Employment Assistance - Employment Readiness Program (ERP)
The Employment Readiness Program (ERP) assists all community members with skill development, network building, and provides additional resources that will allow them to find employment opportunities or develop career/work plans.
Category: Finding a Job, Job Training, Other Employment Resources
Population: Family Members, Civilian Personnel, Retirees, Service Members
Intended for: Family members of active duty service members and DoD civilians; service members; civilians.
When: Classes are offered every week—check the MWR calendar; call ACS to register.
Where: Bldg 108, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5815/5800, CIV: +39 0444-71-5815/5800
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Employment Readiness Program (ERP)
Last Updated: 8/10/2020
Employment Assistance (Soldier for Life)
Information and referral for Transition Support, Employment Counseling and Training, Financial Counseling, Education Counseling, VA Benefits Guidance, Information and Referral, etc. Soldiers leaving the Army must complete the Mandatory Pre-Separation Counseling Checklist (DD Form 2648) no later than 12 months from their separation date. New mandated Veterans Opportunity to Work (VOW) Act training requirements must be completed prior to separation.
Category: Retirement, Transitioning to Civilian Life, Finding a Job
Population: Service Members
Intended for: Soldiers with at least 180 days of service who are within 18 months of ETS/separation or 24 months of retirement.
When: M-F, 0830-1630
Where: SFL-TAP Center, Bldg 126
Cost: FREE
Phone: 646-4842; 0444714842
Email: usarmy.usag-italy.imcom-europe.mbx.sfl-tap@mail.mil
Resource Provider: Soldier for Life - Transition Assistance Program (SFL-TAP)
Last Updated: 6/22/2020
Equal Employment Opportunity Office (EEO)
EEO is to manage the Commander’s EEO program with the objective of eliminating unlawful employment discrimination.
Category: Workplace Discrimination and Harassment
Population: Civilian Personnel
When: Mon-Fri, 0800-1700
Where: Bldg 300A, Caserma Ederle (teleworking)
Cost: N/A
Phone: DSN: 646-5880, CIV: +39 0444-71-5880
Resource Provider: Equal Employment Opportunity Office (EEO)
Last Updated: 7/31/2020
Equal Opportunity Office (EO) - SETAF
The Military Equal Opportunity Office exist to promote "Diversity & Inclusion", facilitate EO training & education, and advise the Command on the prevention of discrimination within our workforce
Category: Equal Opportunity, Other Military Resources, Workplace Discrimination and Harassment
Population: Service Members, Family Members
When: Please call for more information
Where: Bldg 300A, Caserma Ederle
Cost: N/A
Phone: DSN: 646-7093, CIV: +39-0444-71-7093
Resource Provider: Equal Opportunity Office (EO)
Last Updated: 5/18/2023
Exceptional Family Member Program (EFMP)
The Exceptional Family Member Program is a mandatory enrollment program that works with ilitary and civilian agencies to assist families with special needs by providing comprehensive and coordinated community, housing, educational, medical, and personnel services. The ACS CENTER coordinates, integrates, and manages the installation EFMP for the commander
Category: Child Health and Development, Special Needs Families, In-processing, Out-processing, Other Relocation Resources
Population: Family Members, Service Members
Intended for: TRICARE Beneficiaries with EFMP needs
When: Mon, Tues, Wed, Fri: 0800-1700; Thurs: 1300-1700; Sat/Sun/Federal Holidays: Closed
Where: Caerma Ederle: Bldg 108; Del Din: Bldg 2
Cost: N/A
Phone: DSN: 646-5800/5845/5830; CIV: +39-0444-71-5800/5845/5830
Resource Provider: Exceptional Family Member Program (EFMP)
Last Updated: 8/31/2020
Facebook Group Conncection - USAG
There are many Facebook groups established in the Vicenza and Darby Military Communities intended to provide answers to a myriad of topics. Unfortunately, responses by well-intentioned members may be incorrect or based upon information at another military installation. Below is a list of command-sponsored Facebook pages that you can use to find official information.
Category: Other Recreation Resources
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
Cost: N/A
Resource Provider: US Army Garrison (USAG)
Last Updated: 8/21/2020
Family Advocacy Program (FAP)
Family Advocacy Program in Europe (FAP-E) is an outreach and prevention program is designed to strengthen and improve the quality of life for our military Families by increasing self-sufficiency, resiliency and community cohesion for active duty, Family members, civilians and retirees. Together with garrison and host nation agencies, FAP-E provides a multitude of programs and services designed to build individual and Family strengths as well as advocate for non-violent communities.
Category: Family Safety, Other Safety Resources, Other Survivor Resources
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardmembers
When: Office Hours: Mon, Tues, Wed, Fri: 0800-1700; Thurs: 1300-1700
Where: Bldg 108, (Davis Hall), Caserma Ederle
Cost: N/A
Phone: DSN: 314-646-5824/5800 CIV: +39-0444-71-5824 / 5800; 24 hour Victims HOTLINE (Not a first responder) - +39-335 805 7867
Resource Provider: Family Advocacy Program (FAP)
Last Updated: 8/10/2020
Family Issues - Educational Coding - Educational and Developmental Intervention Services (EDIS)
Addressed through "Child Find" activities or on child's Individual Family Service Plan if child qualifies through evaluation for services.
Category: Child Health and Development
Population: Family Members
Intended for: Birth to 3 years of age (must qualify for care at the Vicenza Health Center).
When: Mon-Fri: 0730-1630
Where: EDIS Office, Pediatric Clinic, USAHC - Vicenza
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable fees.
Phone: DSN: 636-9230; CIV: +39 0444-61-9230
Resource Provider: Educational and Developmental Intervention Services (EDIS)
Last Updated: 7/30/2020
Family Issues - Behavioral Health
Counseling for Family Issues. Psychiatric Assessment, Counseling, and Medication Evaluation / Management.
Category: Child Health and Development, Other Family Resources, Anxiety, Depression, Other Behavioral Health Resources
Population: Family Members
Intended for: School age Children and Adults
When: M-F: 0800 - 1630
Where: Bldg. 2310 (Health Center), Caserma Ederle; Bldg. 2, Del Din
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable
Phone: Ederle: 314-636-9140, CIV: +39 0444-61-9140; Del Din: 314-636-9900, CIV: +39 0444-61-9900
Resource Provider: Behavioral Health
Last Updated: 9/9/2020
Family Issues / Adolescent Developmental Issues - Adolescent Support and Counseling Services (ASACS)
Adolescent Support And Counseling Services (ASACS) provides individual, family and group counseling to adolescents who are at risk for making unhealthy choices. Risks factors include: anger; conflict with parents and/or with peers; changes within the family; deployments; self esteem; stress; and/or school related issues such as academic performance and/or attendance. Parents can seek assistance and/or counseling with concerns they have about their teen including rebelliousness within the home. The ultimate goal of the ASACS Program is to provide teens with alternatives for making healthy choices and to prevent them from coping with their challenges in unhealthy ways, including with the use of alcohol or other substances. The ASACS offices are located in the Middle and High Schools, however are independent of DODDS. Any person may make a referral or set up an appointment. All Counseling Services are Confidential.
Category: Drug and Substance Abuse, Coping Skills, Relationship Building
Population: Service Members, Family Members
Intended for: Counseling Services are available to all adolescent dependent of Military Service Members as the primary Client. Services are available for their Family as a supportive resource for the teen.
When: By appointment. For teens: during or after school. Family Sessions: Typically scheduled after school hours. (*Available for ZOOM appointments during school building closure)
Where: Vicenza Middle School (VMS) and Vicenza High School (VHS)
Cost: N/A
Phone: Vicenza Middle School (VMS): 637-8685; 0444-61-8685; Vicenza High School (VHS): 637-8618; 0444-61-8618
Email: Call appropriate school for email information
Resource Provider: Adolescent Support and Counseling Services (ASACS)
Last Updated: 9/9/2020
Family Issues and Support - Child Abuse Prevention
This training teaches caregivers the signs of child abuse, the types of child abuse, and where to report suspected child abuse.
Category: Child Abuse and Neglect, Family Safety, Other Family Resources
Population: Family Members, Civilian Personnel
Intended for: Parents, Teachers, and Caregivers
When: Upon request
Where: ACS Davis Hall Building 108 on Ederle
Cost: N/A
Phone: DSN: 646-5800/5810/646-5844; CIV: +39 0444-71-5800/5810/5844
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 9/4/2020
Family Issues and Support/Scream Free Parenting
This class teaches the Scream Free curriculum, including principles such as taking care of yourself first, being responsible to your child, and not reacting.
Category: Parenting, Other Family Resources
Population: Family Members, Service Members, Civilian Personnel, Retirees
Intended for: Parents, Individuals or Groups. Available to all DoD Cardholders
When: Quarterly
Where: BLDG 108, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5800/5844, CIV: +39 0444-71-5800/5844
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 9/9/2020
Family Issues Support Services / Religious Services Office (RSO) - Chaplain
Occasionally, families encounter challenges as they seek to have the joy, peace, and love that every family desires. The Chaplain Family Life Center can provide a safe environment for families to explore their issues in a positive manner.
Category: Conflict Resolution, Marriage and Divorce Counseling, Grief and Loss, Coping Skills
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: Open to everyone
When: Appointments are scheduled on an individual basis as needed.
Where: Casrma Ederle, Bldg 29; Del Din, Bldg 173
Cost: N/A
Phone: DSN: 646-4792, CIV: +39 0444-71-4792 -On Call Duty Chaplain (24 hrs) +39 335-832-0372
Resource Provider: Religious Support Office (RSO)
Last Updated: 9/4/2020
Family Readiness Group (FRG)
FRGs help families, Soldiers, and the chain of command stay connected, especially during deployments and trainings.
Category: Families and Deployment, Deployment Readiness, Leader Support, Other Military Resources
Population: Family Members, Service Members
Intended for: Anyone who would like to be part of the FRG.
When: Mon, Tues, Wed, Fri: 0800-1700; Thurs: 1300-1700
Where: Bldg 108, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5841/5800; CIV: +39 0444 – 71-5841/5800
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Family Readiness Group (FRG)
Last Updated: 5/18/2023
Federal Voting Assistance Program (FVAP)
Voter Assistance - The Federal Voting Assistance Program (FVAP) works to ensure Service members, their eligible family members, and overseas citizens are aware of their right to vote and have the tools and resources to successfully do so - from anywhere in the world.
Category: Voting
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: All registered US Voters
When: Mon, Tues, Wed & Fri: 0900-1130 & 1300-1630, Thurs: 1300-1630 - (Closed on all US Federal Holidays)
Where: Bldg 28, Caserma Ederle
Cost: N/A
Phone: DSN: 314-637-7136 / CIV: +39 0444-61-7136
Resource Provider: US Army Garrison (USAG)
Last Updated: 8/21/2020
Financial Readiness Program
The Financial Readiness Program is your resource for information on money matters. We can help you better understand financial topics like: Military pay, Checkbook/debit card management, Financial responsibility, Credit reporting, Debt elimination strategies, Saving, Investing & Budgeting.
ACS also has Financial Counselors available for advice, guidance, and support. In times of emotional distress, finances can create a heavy burden.
Category: Financial Planning
Population: Service Members, Retirees, Family Members, Civilian Personnel
Intended for: DoD Cardholders
When: By Appointment as Individuals, couples or as a Group for Units
Where: BLDG 108, Rm 10 (Davis Hall), Caserma Ederle or at Designated Location
Cost: N/A
Phone: DSN: 646-5846/5800; CIV: +39 0444-71-5846/5800-
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 12/6/2022
Fitness Center / Gym - Caserma Ederle & Del Din
Ederle Fitness Center staff offers Fitness Center Orientation to newcomers upon request during ID card registration.
Category: Fitness Centers, Single Service Member Activities
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Caserma Ederle: Mon-Fri-0530-2100, Sat/Sun- 0900-1700; Training Holidays 0700-1900; Federal Holidays-closed
Where: Bldg 112, Caserma Ederle; Bldg 34, Del Din
Cost: N/A
Phone: Ederle DSN: 646-4467, CIV: 0444-71-4467; Del Din DSN: 646-4394, CIV: +39 0444-71-4394
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 5/18/2023
Fitness Education Programs
Adult Fitness classes and individual training through contracted personal trainers.
Category: Physical Fitness
Population: Service Members, Family Members, Civilian Personnel
Intended for: AD, DOD, Family members, LNs, Retirees
When: Check the MWR Sports and Fitness website for the most up-to-date schedule.
Where: Fitness Center, Building 112 on Ederle
Cost: Varies, call for information.
Phone: DSN: 634-5181; CIV: +39-0444-71-5181
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 4/19/2023
Fitness Testing - Armed Forces Wellness Center
The Wellness Center has state of the art equipment to assess flexibility, muscular strength, cardio respiratory fitness levels, and body composition. In conjunction with fitness testing patients receive a comprehensive report that shows current fitness levels. The clinicians provide education on results and individualized exercise counseling to meet goals.
Note: A Health Assesment must be completed prior to your appointment.
Category: Physical Fitness, Weight Management, Women's Health, Men's Health
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: All DoD ID Cardholders
When: Mon-Fri, 0730-1630, Closed from 1200-1300
Where: Bldg 2310 (2nd floor), Caserma Ederle
Cost: N/A
Phone: DSN: 636-9260; CIV: +39 0444-61-9260
Resource Provider: Wellness Center
Last Updated: 5/18/2023
Gambling Support
Assessment and Treatment of Individuals with Concurrent Gambling and Behavioral Health Problems
Category: Gambling Addiction
Population: Service Members, Family Members, Civilian Personnel
Intended for: Adult DoD Cardholders
When: M-F: 0800 - 1630
Where: Health Center, Bldg. 2310, Caserma Ederle; Bldg. 2, Del Din on Del Din
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable fees
Phone: Ederle: 314-636-9140 Del Din: 314-636-9900; 0444-61-9140/0444-61-9900
Resource Provider: Behavioral Health
Last Updated: 9/9/2020
Garrison Online Appointment Line
Welcome to the USAG Italy Appointment Scheduling System. To make an appointment, please go to the website and choose "Appointments" under Quick Links.
Category: ID Cards, Other Military Resources, In-processing, Out-processing, Vehicle Services, Installation Access Control, Other Family Resources, Other Installation Resources, Other Relocation Resources
Population: Service Members, Family Members, Civilian Personnel
Intended for: DoD Cardholders, CAC and non-CAC users
Cost: N/A
Resource Provider: US Army Garrison (USAG)
Last Updated: 9/4/2020
GLACE Community Church
An international English speaking church located in Vicenza. Committed to living for the glory of God and proclaiming salvation by the GRACE of God.
Category: Marriage and Divorce Counseling, Pastoral Counseling, Relationship Building, Ministry
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: Everyone is invited!
When: Sunday - 1030 (Call for more information)
Where: Via Ludovico Lazzaro Zamenhof, 402, Vicenza, VI 36100 (Walking distance from Villagio)
Cost: N/A - Tithing accepted
Phone: +39 333-980-2640
Resource Provider: Non-DoD Resource Provider
Last Updated: 7/23/2020
Global Credit Union (Banking)
Banking and lending
Category: Banking
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: M-F: 0900-1300 / 1415-1700
Where: Bldg. 243, Caserma Ederle
Cost: Fees may apply
Phone: DSN: 314-646-4886; CIV: +39 0444-71-4886
Email: vicenza@globalcu.org
Resource Provider: Banking Services
Last Updated: 9/9/2020
Golden Lion Conference Center
Consider booking your upcoming event with us. The facility is the perfect choice for command event, receptions, retirements, promotion or party.
Category: Conference and Meeting Rooms, Food and Dining, Other Recreation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
Where: Bldg 311, Caserma Ederle
Cost: Varies
Phone: DSN: 634-7685 CIV: +39 0444-71-7685
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 5/18/2023
Gospel Service
Gospel Worship and Religious Education
Category: Pastoral Counseling, Relationship Building, Ministry, Marriage and Divorce Counseling, Grief and Loss, Religious Community Groups
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Sun- 1330 Worship; Wed. 1730-1900 Combined Protestant Spirit Night, Bldg. 395 (Spiritual Life Center); Choir practice 1730
Where: Bldg. 29, Post Chapel or Bldg. 395 (Spiritual Life Center, Caserma Ederle
Cost: N/A
Phone: DSN: 314-646-4792, CIV: +39 0444-71-4792 - On Call Duty Chaplain (24 hrs.) (+39) 335-832-0372
Resource Provider: Chaplains Office
Last Updated: 9/9/2020
Grief Counseling - Behavioral Health
Psychiatric Assessment, Counseling, and Medication Evaluation / Management
Category: Grief and Loss, Health Clinics and Hospitals
Population: Family Members, Service Members
Intended for: School age children and adults
When: 0800 - 1630 M-F
Where: Bldg. 2310 (Health Center), Caserma Ederle; Bldg. 2, Del Din
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable fees
Phone: Ederle: 314-636-9140 Del Din: 314-636-9900; 0444-61-9140/0444-61-9900
Resource Provider: Behavioral Health
Last Updated: 9/9/2020
Grief Counseling / Religious Services Office (RSO) - Chaplain
Grief is the process we all go through as we experience loss in our life. That loss may come from a death, from a PCS, or any other type of loss. Grief is not a one time event, but a process. Your Family Life Chaplain is able to help you work through this process. He offers individual counseling as well as support groups to help with the healing process.
Category: Grief and Loss
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Open to everyone
When: Appointments are scheduled on an individual basis as needed.
Where: Caserma Ederle, Bldg 29; Del Din, Bldg 173
Cost: N/A
Phone: DSN: 646-4792, CIV: +39 0444-71-4792 -On Call Duty Chaplain (24 hrs)+39 335-832-0372
Resource Provider: Religious Support Office (RSO)
Last Updated: 7/20/2020
Gunfighter Gym
The Gunfighter Gym is a synthetic shooting / simulation training system with realistic weaponry and ballistics, specializing in human performance optimization. Warfighters are trained to reach cognitive and physical mastery over their environment and weapon systems. The GFG is 100% TC3-20.40 compliant for all Table II tasks.
Category: Military Education, Deployment Readiness
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: All units in the VMC, to include Italian forces and other NATO allies. Also, Service Members, Retirees, Family members & Civilian Personnel as long as they get approval through RSTD-South, plus all NATO allies. Usually just service members though. Must be scheduled on the RFMSS system through RSTD-South.
When: Mon - Fri, 0630 - 1500
Where: Bldg 50, Rm 1066, Del Din
Cost: Contract. Free to the training unit.
Phone: DSN: +39 0444 713139 / 646-3139 Cell: +39 340 4973056 (iMessage / WhatsApp / Signal)
Resource Provider: Non-DoD Resource Provider
Last Updated: 8/17/2020
Hair Care - Barber and Beauty Shop (AAFES)
Family Hair Care is Open, Bldg 305, Caserma Ederle Hours: M-F: 0800-1800, Sat 1000-1800, Sun 1200-1600. Del Din Barber Shop, Bldg 24, Open M-F: 0800-1800, Sat 1000-1800, Sun 1200-1600
Category: Barber and Beauty Shops
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: DoD Cardholders
When: Barber Shop & Stylique Salon: Close for Renovations; Family Hair Care: M-F, 0800-1900, Sat 0900-1700, Sun 1000-1600; Barber Shop Del Din: Mon-Fri 0800-1800, Sat 1000-1800, Sun 1200-1600
Where: Barber Shop & Stylique Salon: Bldg 302, Caserma Ederle; Family Hair Care: Bldg 305, Caserma Ederle; Barber Shop Del Din: Bldg 24, Del Din
Cost: Varies
Phone: Barber Shop: CIV: +39 0444-71-4329; Stylique Salon: +39 0444-71-4328; Family Hair Care: +39 0444-71-4340; Barber Shop Del Din: +39-0444-71-4375
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 5/18/2023
Hearing Issues
Individual appointments with your Primary Care Manager for concerns about hearing conservation
Category: Hearing, Other Medical Resources
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Tri-care Beneficiaries
When: M,T,W,F: 0730-1130 / 1230-16301630; Thurs: 1230-1630
Where: Bldg 2310, Vicenza Army Health Clinic, Caserma Ederle; After-hours or Emergency: San Bortolo Hospital is downtown Vicenza (via Rodolfi) and currently serves as the emergency medical facility for the Vicenza US military community.
Cost: Contact Tri-Care for information about fees 636-9694/0444-61-9694
Phone: DSN: 314-636-9000, CIV: +39 0444-61-9000
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/31/2020
Hearing testing - Occupational Health
Coordinate hearing tests for all workers exposed to high noise levels
Category: Occupational Health, Hearing
Population: Service Members, Civilian Personnel
Intended for: Service Member, Civilian Personnel, Local National Employees
When: By appointment only
Where: Bldg 2310, 2nd Floor, Vicenza Army Health Clinic, Caserma Ederle
Cost: N/A
Phone: DSN: 636-9153, CIV: +39-0444-61-9153
Resource Provider: Defense Health Agency (DHA)
Last Updated: 7/22/2020
Housing Office
The Housing Division of DPW provides homes to Soldiers, Family Members and US DoD Civilians living on and off post.
Mandatory Housing Policy: Military families will be assigned to Villaggio government-owned OR government-leased homes. If there are no government-controlled quarters available, then families will be allowed to search for private rental housing.
Category: Housing and Temporary Lodging
Population: Service Members, Family Members, Civilian Personnel
Intended for: DoD Cardholders
When: Mon-Fri: 0830-1200 / 1300-1630, Thurs 1000-1200 / 1300-1630
Where: Via Casermette 107 (Outside Gate 4, Yellow building with Red fencing)
Cost: N/A
Phone: Reception/Office: 646-2725/2726; 0444-71-2725; After Hours/HOTLINE: 0444-239-149; During Duty Hours: Gov't Lease: 646-2515; 0444-71-2515; Private Rental: 646-2720/2721; 0444-71-2720/2721; Villaggio Housing: 646-2700; 0444-71-2700
Email: usarmy.usag-italy.id-europe.mbx.housing-division@mail.mil
Resource Provider: Department of Public Works (DPW)
Last Updated: 5/18/2023
Housing Work Order Desk - Government Lease
Government Lease Housing - TMC Service Workorder Desk - After Hours Emergency HOTLINE: 0444-239-149
Category: Housing and Temporary Lodging
Population: Service Members, Family Members
Intended for: Active Duty Soldiers, Family Members and Commands
When: M-F: 0800-1200 & 1300-1700; Sat: 0900-1200 After Hours call: 0444-239-149
Cost: N/A
Phone: DSN: 646-2515; CIV: +39 0444-71-2515 - After Hours HOTLINE: 0444-239-149
Email: homes.mil; housing.army.mil
Resource Provider: Department of Public Works (DPW)
Last Updated: 11/20/2020
Housing Work Order Desk - Villaggio
Villagio Housing Work Order Desk - After Hours Emergency HOTLINE: 0444-239-149
Category: Housing and Temporary Lodging
Population: Service Members, Family Members
Intended for: Active Duty Soldiers and Family Members and Commands
When: M-F: 0800-1200 & 1300-1700; After Hours call: 0444-239-149
Cost: N/A
Phone: DSN: 646-2700/2705 CIV: 0444-71-2700/2705 - After Hours HOTLINE: 0444-239-149
Email: usarmy.usag-italy.id-europe.mbx.dpw-customer-service@mail.mil
Resource Provider: Department of Public Works (DPW)
Last Updated: 11/18/2020
Hypertension
Individual appointments with your Primary Care Manager for concerns about hypertension.
Category: Other Health Resources
Population: Civilian Personnel, Retirees, Family Members, Service Members
Intended for: Tri-care Beneficiaries
When: M,T,W,F: 0730-1130 / 1630, TH: 1230-1630
Where: Bldg 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: Contact Tri-Care for information about fees DSN: 636-9694, CIV: +39 0444-61-9694
Phone: DSN: 636-9000, CIV: +39 0444-61-9000
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/20/2020
ID Cards / DEERS - Central Processing Facility (CPF)
Our services include the issuance of Identification Cards for Members of the Uniformed Services and update DEERS records.
Category: ID Cards, Installation Access Control, In-processing, Out-processing
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Please make an appointment: https://idco.dmdc.osd.mil/idco/
Where: Bldg. 393, Central Processing Facility (CPF), Caserma Ederle
Cost: N/A
Phone: DSN: 646-5135/5136 CIV: +39 0444-71-5135/5136
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 1/26/2021
Immunizations / Allergy Clinic
*Outpatient immunizations clinic that provides routine immunizations for beneficiaries as part of routine wellness visits as well as in support of unit readiness for tenant units on the Garrison. Appointments are required. *Allergy patients must schedule an appointment as well and for safety purposes, no Walk-ins. All allergy patients must be seen by appointment within the designated times.
Category: Health Clinics and Hospitals, Vaccinations
Population: Service Members, Family Members, Civilian Personnel
Intended for: DoD Cardholders
When: Immunization Clinic: Mon: 1300-1630; Tues, Wed, Thurs & Fri: 8:00-11:30am / Allergy Clinic: Mon & Tues: 8:00-11:00am; Thurs: 2:00-4:00pm
Where: Bldg. 2310 (1st floor), Caserma Ederle
Cost: Please call for information.
Phone: DSN: 314-636-9000; CIV: +39 0444-61-9000
Email: No email. Secure Messaging via https://TOLSecureMessaging.com
Resource Provider: Army Public Health Nursing (APHN)
Last Updated: 9/9/2020
In & Out Processing (Central Processing Facility/CPF)
All newly arriving Soldiers, civilian and contractors must inprocess on first working day after arriving at Vicenza.
Category: In-processing, Out-processing, Sponsorship
Population: Civilian Personnel, Family Members, Service Members
Intended for: Service Members, Family Members, Civilian Personnel & Contractors
When: Mon,Tues,Wed,Fri: 0900-1130; 1300-1630; Thurs: 1300-1630
Where: BLDG 393, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5133/5134; CIV: +39 0444-71-5133/5134
Email: usarmy.italy.id-europe.mbx.cpf-in-processing-mailbox@mail.mil
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 5/18/2023
Infant/Child Nutrition Education - Women, Infants, and Children (WIC)
Provides information on healthy nutrition and feeding practices for infants and children up to 5 years of age.
Category: Nutrition
Population: Service Members, Family Members, Civilian Personnel
Intended for: Pregnant, postpartum, breastfeeding women, Infants, children to age 5, for WIC Eligible participants
When: Mon-Fri, 8:00-12:00 ; 12:30-4:30 (Closed Daily 12:00-12:30)
Where: WIC Overseas Office, Building 169, Caserma Ederle
Cost: NONE
Phone: DSN: 646-5670, CIV: +39 0444-71-5670
Resource Provider: Women, Infants and Children (WIC)
Last Updated: 5/18/2023
Information and Referral - Primary Care
Consult with your Primary Care Manager for information or referrals
Category: Other Medical Resources
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: Tri-care Beneficiaries
When: M,T,W,F: 0730-1130 / 1230-1630; TH 1230-1630
Where: Bldg 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: Contact Tri-Care for information about fees 636-9694/0444-61-9694
Phone: DSN: 636-9000, CIV: +39 0444-61-9000; Patient Liaison: +39 0444-71-8384/0444-75-3300 (available 24/7)
Resource Provider: Defense Health Agency (DHA)
Last Updated: 9/4/2020
Information, Referral & Follow Up (I&R)
The Army Community Service (ACS) Information, Referral, and Follow-Up (I&R) Program provides commanders, soldiers and families with information regarding military and civilian community resources. Our trained staff will give clients any information or assistance they may need or will refer them to the appropriate agency that can best help them.
Category: Other Relocation Resources, Other Military Resources
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Mon, Tues, Wed, Fri: 0800-1700; Thurs: 1300-1700; Sat/Sun/Federal Holidays: Closed
Where: Bldg. 108, ACS (Davis Hall), Caserma Ederle
Cost: N/A
Phone: DSN: (314) 634-7500; CIV: +39 0444-71-7500
Resource Provider: Army Community Service (ACS)
Last Updated: 9/9/2020
Injury Prevention
Individual appointments with your Primary Care Manager for concerns about injury prevention
Category: Injury Prevention, Other Medical Resources, Other Safety Resources
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Tri-care Beneficiaries
When: M,T,W,F: 0730-1130 / 1230-1630; TH 1230-1630
Where: Bldg 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: Contact Tri-Care for information about fees 636-9694/0444-61-9694
Phone: DSN: 636-9000, CIV: +39 0444-61-9000
Resource Provider: Defense Health Agency (DHA)
Last Updated: 9/1/2020
Inspector General (IG)
Provide impartial, objective, and unbiased advice and oversight to the Army through relevant, timely, and thorough inspections, assistance, investigations, and training to promote and enable stewardship, accountability, integrity, efficiency, good order & discipline and enhance total Army readiness.
Category: Required Military Assessments, Other Military Resources, Deployment Readiness
Population: Civilian Personnel, Family Members, Service Members
Intended for: DoD Cardholders
When: Mon-Fri: 0800-1700
Where: Bldg 28, Del Din
Cost: N/A
Phone: DSN: 636-0444, CIV: +39-0444-109-0444
Resource Provider: Inspector General (IG)
Last Updated: 8/31/2020
Italian Mensa Dining Facility
Benvenuto alla Mensa Italiana!
On-post cafeteria with hot and cold food.
Employees who do not have the Mensa card (or a copy of it) with them will have to pay for their meal (No exceptions). Cutlery will be provided by Mensa personnel. If you are dining in the Mensa, please free your seat as soon as you have finished your meal.
Meals are available dine-in or takeaway.
Hours: 11:30-14:00
Category: Food and Dining
Population: Service Members, Family Members, Retirees, Civilian Personnel
When: Please refer to Description above for Dining Schedule
Where: Bldg 300, Caserma Ederle
Cost: Varies
Phone: DSN: 646-4931 CIV: +39-0444-71-7066
Resource Provider: US Army Garrison (USAG)
Last Updated: 5/18/2023
LDS Ward
Connecting link between members and missionaries in this sacred work of rescuing God's children.
Category: Ministry, Pastoral Counseling, Relationship Building, Grief and Loss, Religious Community Groups
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Mon-Fri: 1830-1930: Tuesday: 1830
Where: Bldg. 395 (Spiritual Life Center), Caserma Ederle
Cost: N/A
Phone: DSN: 314-646-4792, CIV: +39 0444-71-4792 - On Call Duty Chaplain (24 hrs.) +39 335-832-0372
Resource Provider: Chaplains Office
Last Updated: 9/9/2020
Leadership / Morale and Self Esteem Building Skills / Stress Managment / Counseling for Teens
Adolescent Support And Counseling Services provides individual, family and group counseling to adolescents who are at risk for making unhealthy choices. Risks factors include: anger, conflict with parents and/or with peers, changes within the family, deployments, self esteem, stress, and/or school related issues such as academic performance and/or attendance. Parents can seek assistance and/or counseling with concerns they have about their teen including rebelliousness within the home. The ultimate goal of the ASACS Program is to provide teens with alternatives for making healthy choices and to prevent them from coping with their challenges in unhealthy ways, including with the use of alcohol or other substances. The ASACS offices are located in the Middle and High Schools, however are independent of DODDS. Any person may make a referral or set up an appointment. All Counseling Services are Confidential.
Category: Youth and Teen Activities, Relationship Building
Population: Service Members, Family Members
Intended for: Counseling Services are available to all Military Service Member adolescent dependents as the primary Client and are available to their Family as a supportive resource for the teens.
When: By appointment. For Teen: during or after school. Family Sessions: Typically scheduled after school hours. (*Available for ZOOM appointments during school building closure)
Where: Vicenza Middle School (VMS) and Vicenza High School (VHS)
Cost: N/A
Phone: Vicenza Middle School (VMS): 637-8685; 0444-61-8685; Vicenza High School (VHS): 637-8618; 0444-61-8618
Email: Call appropriate school for email information
Resource Provider: Adolescent Support and Counseling Services (ASACS)
Last Updated: 9/9/2020
Legal Services
Provides Soldiers, Civilian employees, and their family members information, advice, and assistance responsive to their personal legal needs and problems, including information and advice in all areas of civil law and military administrative law including family law, consumer protection, immigration, debt collection, bankruptcy and credit bureau disputes, estate planning, landlord/tenant issues, and state and federal income tax.
Category: Legal Assistance
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Eligible DoD cardholders
When: Mon-Fri, 0830-1200; 1300-1600 (Office Closes Thurs at 1500 for staff training)
Where: Building 166, Caserma Ederle
Cost: N/A
Phone: DSN 646-8482, CIV: +39 0444-71-8482
Resource Provider: Legal Center or Judge Advocate General Office (JAG)
Last Updated: 11/28/2022
Lending Closet - Army Community Services (ACS)
When relocating to a new installation, you can borrow basic household goods from your ACS Lending Closet. Keep in mind that item availability varies from garrison to garrison. Some of the items you may find at your location are: Pots and pans, Dishes, High chairs and car safety seats, Kitchen appliances, GPS & Pre-paid cell phones (Only at some locations / please call first)
*Items vary based on installation availability
Category: Lending Closet
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Mon, Tues, Wed, Fri: 0800-1700; Thurs: 1300-1700; Sat/Sun/Federal Holidays: Closed
Where: Bldg. 108, ACS (Davis Hall), Caserma Ederle
Cost: N/A
Phone: DSN: (314)646-5800; CIV: +39 0444-71-5800
Email: usarmy.usag-italy.id-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 9/9/2020
Library - Caserma Ederle & Del Din
The Ederle and Del Din libraries offer multiple research materials, literary works, recreational computers, and much more! Our facilities offer: • Handicap accessiblity • After hours book & movie drop • Free Wifi • Weekly children's story time • Monthly book club, and so much more
Category: Other Family Resources, Other Installation Resources, Libraries
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Ederle: Mon-Fri 1030-1900, Sat 1030-1800,Sun Closed. Del Din: Mon-Thurs & Monday Training Holiday- 1030-1730, Fri. Sat, Friday Training Holidays and Federal Holidays- closed
Where: Caserma Ederle: Bldg 302 & Del Din: Bldg 2
Cost: N/A
Phone: Caserma Ederle DSN: 646-4947, CIV: +39 0444-71-4947; Del Din DSN: 637-2721, CIV: +39 0444-66-2727
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 9/1/2020
Logistics Readiness Center
LRC Mission is to coordinate and provide supply, maintenance, transportation, troop support services and logistics contracting support throughout our Area of Responsibilities as directed
Category: Other Military Resources, Other Safety Resources
Population: Civilian Personnel, Service Members
Cost: None
Phone: DSN: 314-646-2320/2306/2323 CIV: 0444-71-2320/2306/2323
Resource Provider: Logistics Readiness Center (LRC)
Last Updated: 8/20/2020
Marco Polo Airport Liaison
FOR NEWLY ARRIVING SERVICE AND FAMILY MEMBERS ARRIVING IN ITALY
*Retrieve baggage and proceed through Customs doors, turn right, and walk 25m *Military Community Liaison Office is on right *The Airport Liaison can provide shuttle schedule *Airport liaison will direct you to shuttle stop
Category: Other Relocation Resources, Transportation
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Check the Schedule @ https://home.army.mil/italy/index.php/my-garrison-Italy/all-services/shuttle
Where: Transportation to and from the airport
Cost: N/A
Phone: +39 0412-606-554
Email: https://intelshare.intelink.gov/sites/usaraf/USAG-IShuttleBus.aspx
Resource Provider: US Army Garrison (USAG)
Last Updated: 8/20/2020
Marital Difficulties - Behavioral Health
Psychiatric Assessment, Counseling, and Medication Evaluation / Management
Category: Marriage and Divorce Counseling, Relationship Building
Population: Service Members, Family Members
Intended for: Adult DoD Cardholders
When: M-F: 0800 - 1630
Where: Bldg. 2310 (Health Center), Caserma Ederle; Bldg. 2, Del Din
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable fees
Phone: Ederle DSN: 314-636-9140, CIV: +39 0444-61-9140; Del Din: 636-9900, CIV: +39 0444-61-9900
Resource Provider: Behavioral Health
Last Updated: 9/9/2020
Marital Difficulties - Legal Services
Provides legal advice and assistance regarding divorce, separation agreements, early return of dependents, financial support requirements, and other legal issues sometimes associated with community members experiencing marital difficulties.
Category: Legal Assistance, Deployment Readiness, Other Military Resources
Population: Service Members, Family Members, Retirees
Intended for: Eligible DoD Cardholders
When: Mon-Fri, 0830-1200; 1300-1600 (Office closes Thurs at 1500 for staff training)
Where: Building 166, Caserma Ederle
Cost: N/A
Phone: DSN: 646-8482, CIV: +39 0444-71-8482
Resource Provider: Legal Center or Judge Advocate General Office (JAG)
Last Updated: 9/4/2020
Medical Surveillance
Individual appointments with your Primary Care Manager for concerns or questions about medical surveillance.
Category: Health and Medical Benefits, Other Medical Resources
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Tri-care Beneficiaries
When: M,T,W,F: 0730-1130 / 1230-1630; Thurs: 1230-1630
Where: Bldg 2310, Vicenza Army Health Clinic, Caserma Ederle - After-hours or Emergency: San Bortolo Hospital is downtown Vicenza (via Rodolfi) and currently serves as the emergency medical facility for the Vicenza US military community.
Cost: Contact Tri-Care for information about fees 636-9694/0444-61-9694
Phone: DSN: 636-9000, CIV: +39 0444-61-9000
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/19/2020
Men's Issues
Consult with your Primary Care Manager for concerns about Men's Issues
Category: Men's Health
Population: Civilian Personnel, Retirees, Service Members, Family Members
Intended for: Tri-care Beneficiaries
When: M,T,W,F: 0730-1130 / 1230-16301630; Thurs: 1230-1630
Where: Bldg 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: Contact Tri-Care for information about fees 636-9694/0444-61-9694
Phone: DSN: 636-9000, CIV: +39 0444-61-9000
Resource Provider: Defense Health Agency (DHA)
Last Updated: 1/3/2023
Military and Civilian Drug Testing - Army Substance Abuse Program (ASAP)
Military Testing and Civilian Testing for employee in testing designated positions as well as pre-employment testing
Category: Drug and Substance Abuse
Population: Civilian Personnel, Service Members
Intended for: Employees in the designated testing program
When: Military QCC- Mon, Tues, Wed: 1300-1600; Pre-employment testing by appointment
Where: Bldg. 169, Caserma Ederle
Cost: N/A
Phone: DSN: 314-646-5663; CIV: +39 0444-71-5663
Resource Provider: Army Substance Abuse Program (ASAP)
Last Updated: 9/9/2020
Military and Family Life Consultant (MFLC / DoDEA)
The Military and Family Life Counseling Program is here for you during the coronavirus pandemic. We now offer telephone and video non-medical counseling in addition to face-to-face non-medical counseling.
Your Military and Family Life Counselor can help with: *Managing stress due to the challenges of COVID-19 *Adjusting prior, during and after moving, deployments and reintergrations.
* Strengthening relationships * Managing problems at work
* Grieving the death of a loved one or colleague
Category: Other Behavioral Health Resources, Families and Deployment, Other Family Resources
Population: Family Members, Service Members
Intended for: Ages up to 18 years of age
Where: Located in CYS facilities and on school campuses
Cost: N/A
Phone: To make an appointment or contact the relevant school.
Email: USAGVicenzacybschool@mag.mflc.org
Resource Provider: Military and Family Life Counseling Program (MFLC)
Last Updated: 9/4/2020
Military and Family Life Counseling Program (MFLC / Adult)
The Military and Family Life Counseling Program supports service members, their families and survivors with non-medical counseling.
Trained to work with the military community, military and family life counselors deliver valuable face-to-face counseling services, briefings and presentations to the military community both on and off the installation.
Category: Stress Management, Other Safety Resources, Conflict Resolution, Coping Skills, Grief and Loss, Relationship Building, Other Survivor Resources
Population: Service Members, Family Members, Civilian Personnel
Intended for: Military and family life counseling services are available to active-duty service members and their family members, National Guard and reserve service members (regardless of activation status) and their family members, designated Department of Defense expeditionary civilians and their family members, and survivors.
When: Mon-Fri: 0800-1700
Where: Please call for information
Cost: N/A
Phone: USAG Garrison, Logare & USRAF: +39 349-210-5078; 173rd, 1/503 & 2/503: +39-349-454-3870; 173rd BEB, BSB/601st, 509th: +39 347-229-3781
Resource Provider: Military and Family Life Counseling Program (MFLC)
Last Updated: 8/18/2020
Military Caregiver Resource Directory
Designed to help empower military caregivers with information about national-level resources and programs specifically for them. Topics include: helplines, advocacy and benefit information, career transitions and employment, military caregiver support, children’s needs, education and training, financial support, rest and relaxation, and others.
Category: Wounded Warriors and Caregivers
Population: Family Members
Intended for: Military Caregivers
Cost: None
Email: OSD.Caregiver@mail.mil
Resource Provider: Other Government Agencies
Last Updated: 8/23/2018
Military Clothing Sales & Alterations - AAFES
Military Clothing Sales (MCSS)
Alterations (Stripes Alterations)
Category: Commissaries, Exchanges, and Shopettes, Other Installation Resources
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Military Clothing Sales: M-F, 0930-1800 & Sat, 1000-1500; Alterations: M-F, 1000-1700 & Sat, 1000-1300
Where: Bldg 227, Caserma Ederle
Cost: Varies
Phone: Military Clothing Sales: DSN 646-4294, CIV: +39 0444-71-4294; Alterations DSN: 646-4295, CIV: +39 0444-71-4295
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 9/3/2020
Military Personnel Division
Our mission is to provide timely and friendly diverse military personnel service support to Soldiers, their Family members, retired military, DoD civilians, and government contractors. MPD is responsible for the following programs: Soldier for Life Transition Assistance Program (SFL-TAP); retiree services; casualty operation; reassignments; In/Out Processing; Soggiornos; CAC/IDs; ration cards; Passports/Visas; Command Sponsorship; birth registration; Total Army Sponsorship; garrison military personnel actions; promotions; awards and evaluations; early return of dependents; overseas separations; extended logistic support for Soldiers.
Category: In-processing, Out-processing, Sponsorship, Deployment Readiness, Transitioning to Civilian Life, Other Military Resources, Installation Access Control, Other Installation Resources, Other Employment Resources, Retirement
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardmembers
When: Mon-Fri: 8:00am-5:00pm
Where: Please refer to webpage for specific service location and operating hours.
Cost: N/A
Phone: DSN: 314-646-5571 Civ: +39 0444-71-5571
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 9/1/2020
Military Personnel Services (MPS)
Issuance of PCS orders, processing local command sponsorhsip and Early Return of Dependents
Category: Other Military Resources
Population: Service Members
When: M-F 0900-1130 / 1300-1630
Where: BLDG 28, Office 14, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5579/5580/5581/5582; CIV: +39 0444-71-5579/5580/5581/5582
Email: usarmy.usag-italy.id-europe.list.mpd@mail.mil
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 5/18/2023
Military Pet Education (MilPetED) Mobile Application (Android/Iphone)
MilPetED is a free application for smartphones and tablets, designed to provide easy access to animal health information, tips and resources for Service Members, beneficiaries, and retirees.
Category: Veterinary Services
Population: Service Members, Family Members, Retirees
Cost: None
Resource Provider: Veterinary Treatment Facility (VTF)
Last Updated: 5/16/2020
Military Police / MP
- Community Law Enforcement, Investigations and community liaison services; Force Protection coordination, Fire Protection; and Emergency services support
- Oversight on installation law enforcement standards and initiatives
for personnel, equipment and training.
Category: Crime Prevention, Police, Other Local Emergency Services, Fire Department
Population: Service Members, Family Members, Civilian Personnel
When: 24-HOUR MILITARY POLICE DESK: DSN 646-5300 or 0444-71-5300
Where: VMC- Building 4B, Ederle /DMC- Building 113
Cost: N/A
Phone: EMERGENCY REPORTING (OFF POST) OR LOCAL EMERGENCIES: FIRE: 115; AMBULANCE: 118; CARABINIERI: 112; POLICE: 113; Vicenza Community-(ON POST): FIRE/EMS 117/ 0444-71-7117; POLICE 114/0444-71-7114
Resource Provider: Military Police (MP) or Provost Marshall (PMO)
Last Updated: 8/20/2020
Mobilization and Deployment Readiness Training
Pre-deployment, Stabilization, Post Deployment and Re Integration Services, Classes, briefings, consultations
Category: Deployment Readiness, Other Military Resources
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: DoD Cardholders
When: Mon-Fri, 0800-1700
Where: Bldg 108 (Davis Hall), Ederle
Cost: N/A
Phone: DSN: 646-5841, CIV: +39 0444-71 5841
Resource Provider: Ready and Resilient (R2)
Last Updated: 9/4/2020
Movie Theater - AAFES
ReelTime Theater
Please check your local Exchange Facebook page for up to showtimes.
Category: Other Installation Resources, Other Recreation Resources
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
Where: Bldg 301, Caserma Ederle
Cost: Adult Ticket - $7.00, 3D Showing - $9.00; Childs Ticket - $4.00, 3D Showing - $6.00
Phone: DSN: 646-7016/8464; CIV: +39 0444-71-7016/8464
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 5/18/2023
New Car Sales / Military Auto Sales (MAS)
Military Car Sales
Category: Commissaries, Exchanges, and Shopettes, Vehicle Services
Population: Service Members, Family Members, Retirees, Civilian Personnel
When: Please call for hours
Where: In front of Commissary, Right of the Aldo Moro Exit Gate
Cost: Varies
Phone: CIV: +39 0444-1724151
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 9/3/2020
New Life Church
New Life Church of Vicenza is a congregation of the Presbyterian Church in America.
Category: Pastoral Counseling, Ministry, Marriage and Divorce Counseling
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: Community
When: Sunday 1030
Where: Via Robert Baden POwell, 6, 36030 Motta VI
Cost: none
Phone: 349-613-5266
Email: john@newlifevicenza.org
Resource Provider: Non-DoD Resource Provider
Last Updated: 4/30/2020
New Parent Support - Home Visits
Given to parents with children ages 0-3. Can be self, command, or medically referred, but services are voluntary. Given on an as needed basis (according to level of risk), determined by individually completed client needs assessments and by nurse home visitor assessment. Participation by both parents is highly encouraged.
Category: Parenting
Population: Family Members, Service Members, Civilian Personnel, Retirees
Intended for: Parents; Available to all DoD Cardholders
When: Upon request
Where: ACS Davis Hall Building 108 on Ederle/ visit done at family's home
Cost: None
Phone: 646 -5809 / 5814 / 5800 or 0444 – 71 5809 / 5814 / 5800
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: New Parent Support Services
Last Updated: 4/19/2023
New Parenting Issues - Behavioral Health
Psychiatric Assessment, Counseling, and Medication Evaluation / Management for new parents
Category: Parenting, Child Health and Development
Population: Service Members, Family Members
Intended for: School age Children and Adults
When: M-F: 0800 - 1630
Where: Bldg. 2310 (Health Center), Caserma Ederle; Bldg. 2, Del Din
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable fees
Phone: Ederle: 314-636-9140, CIV: +39 0444-61-9140 Del Din: 314-636-9900, CIV: +39 0444-61-9900
Resource Provider: Behavioral Health
Last Updated: 9/9/2020
Newcomers Orientation - Medical
Medical Benvenuti is designed to cover all key aspects of your medical care while stationed in Vicenza, ranging from making appointments at the Vicenza Army Health Center and with Host Nation Providers, to helpful tips for Home Treatment during the flu and cold season.
Category: Health and Medical Benefits, Other Medical Resources
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: Tri-care Beneficiaries
When: Medical Benvenuti occurs every Tuesday at 1430
Where: Bldg 393, Central Processing Facility (CPF), Caerma Ederle
Cost: N/A
Phone: DSN: 636-9000, CIV: +39 0444-61-9000
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/31/2020
Nurse Advise Line
TRICARE Nurse Advice Line
Category: Other Medical Resources
Population: Service Members, Family Members
Intended for: Active Duty Soldiers and Family Members and Commands
Cost: N/A
Phone: 800-877-660 or 800-979721 **From a cell phone in Europe you must first call your clinic appointment line and choose the option for the Nurse Advice Line.*
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/20/2020
Nutrition Education - Army Wellness Center (AWC)
The Wellness Center has state of the art equipment to assess an individual’s Resting Metabolic Rate. Following this assessment a client will attend either the "Upping Your Metabolism" class or the "Nutrition for Performance" class to receive a comprehensive report that shows their results. The classes will help them understand how to effectively use their results to reach their goals.
Note: A Health Assessment must be completed prior.
Category: Nutrition, Women's Health, Men's Health
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: All DoD ID Cardholders
When: Mon-Fri, 0730-1630, Closed from 1200 - 1300
Where: Building 2310 (Upstairs, Health Clinic), Caserma Ederle
Cost: N/A
Phone: DSN: 636-9260, CIV: +39 0444-61-9260
Resource Provider: Wellness Center
Last Updated: 9/4/2020
Nutrition Education - Women, Infants, and Children (WIC)
Provides information about healthy nutrition practices during and after pregnancy and while breastfeeding for pregnant, postpartum, breastfeeding women, infants, and children up to age 5 years.
Category: Nutrition
Population: Service Members, Family Members, Civilian Personnel
Intended for: WIC Eligible Families
When: Mon-Fri 8:00-1200, 12:30-4:30 (Closed Daily 12:00-12:30)
Where: WIC Overseas Office, Building 169, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5670; CIV: +39 0444-71-5670
Resource Provider: Women, Infants and Children (WIC)
Last Updated: 9/4/2020
Nutrition Services - Registered Dietitian
Consult with a Registered Dietitian for concerns about Nutrition
Category: Nutrition
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: Tri-care Beneficiaries
When: M,T,W,F: 0730-1130 / 1230-1630, TH: 1230-1630
Where: Bldg 2310, Vicenza Health Clinic, Caserma Ederle
Cost: Contact Tri-Care for information about fees 636-9694/0444-61-9694
Phone: DSN: 636-9193/9519; CIV: +39 0444-61-9193/9519
Resource Provider: Defense Health Agency (DHA)
Last Updated: 9/4/2020
Ospedale San Bortolo (Local Nation Hospital)
Emergency Information
There is NO Emergency Room at the U.S. Army Health Center Vicenza. For emergencies, go to the nearest hospital or call 118 for an ambulance. 115- Host Nation Fire Department, 118- Host Nation Ambulance, 112- Carabinieri, 113- Host Nation Police (Polizia)
0444-71-5300- Military Police Desk
Category: Health Clinics and Hospitals, Patient Liaison
Population: Service Members, Family Members, Retirees, Civilian Personnel
When: Open 24 Hours
Where: Viale Rodolfi, 37 - 36100 Vicenza; Coordinates: 45°33'23"N 11°32'44"E
Cost: Varies, call your health provider for information.
Phone: Dial 117 for Emergency; 118 for Ambulance; Contact Center: +39 0444 753111 / Patient Liaison Desk (Translators) +39 0444-75-3300
Resource Provider: Non-DoD Resource Provider
Last Updated: 8/31/2020
Outdoor Rec (ODR)
When you want to visit Europe's most remarkable places and experience amazing adventures, do it right and contact us!
Outdoor Rec Activities: Instructional Classes, Guided Cultural Trips, Challenging Adventure Activities, Skiing & Snowboarding, Water Sports, Hiking & Biking, Equipment Rentals,
Category: Outdoor Recreation, Other Recreation Resources, Single Service Member Activities
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Mon, Wed, Thurs, Fri: 1000-1800; Tues & Sat: 1000-1400& Sun & Holidays; Activity Times Vary
Where: Bldg 249, Caserma Ederle
Cost: Varies, call for information
Phone: DSN: 314-646-4900; CIV: +39 0444-71-4900; (WiFI is available)
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 9/1/2020
Parent Central Services - Child and Youth Services (CYS)
To streamline the process and save you time, visit: https://italy.armymwr.com/programs/parent-central-services to review the instructions and complete the forms before making your visit to Parent Central Services.
Category: Child Care
Population: Service Members, Family Members, Civilian Personnel
Intended for: DoD Cardholders
When: Mon, Tues, Wed, Fri: 8:30am-4:30pm; Thurs: 1:00pm-6:00pm; Sat/Sun: Closed
Where: Bldg. 108, ACS (Davis Hall), Caserma Ederle
Cost: Varies
Phone: DSN: (314)646-5820, CIV: +39 0444-71-5820
Email: Go to webpage and click on "Email Us"
Resource Provider: Child Youth and School Services (CYSS)
Last Updated: 5/18/2023
Parenting Issues - Women, Infants, and Children (WIC)
Provides guidance on infant growth, development, and nutrition.
Category: Parenting, Infants
Population: Family Members, Civilian Personnel, Service Members
Intended for: WIC eligible families with infants
When: Mon-Fri, 8:00-1200; 12:30-4:30 (Closed Daily, 1200-12:30)
Where: WIC Overseas Office, Building 169, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5670; CIV: +30 0444-71-5670
Resource Provider: Women, Infants and Children (WIC)
Last Updated: 9/4/2020
Parenting Skills - Educational Coding - Educational and Developmental Intervention Services (EDIS)
Addressed through "Child Find" activities or on child's Individual Family Service Plan if child qualifies through evaluation for services.
Category: Parenting, Child Health and Development
Population: Family Members, Service Members
Intended for: Birth to 3 years of age (must qualify for care at the Vicenza Health Clinic).
When: Mon-Fri: 0730-1630
Where: EDIS Office, Pediatric Clinic, USAHC - Vicenza
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable fees
Phone: DSN: 636-9230; CIV: +39 0444-61-9230
Resource Provider: Educational and Developmental Intervention Services (EDIS)
Last Updated: 7/30/2020
Parenting Skills - Expectant Parents Briefing
New Parent Support Program briefing given to the expectant parents, monthly. Provide information on classes offered which include Bringing Baby Home, Breastfeeding Basics, Infant Massage, and Baby Wrap-up.
Category: Parenting, Infants, Pregnancy
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Expecting parents; Available to all DoD Cardholders
When: Upon request
Where: ACS Davis Hall Building 108 on Ederle
Cost: None
Phone: 646 -5809 / 5814 / 5800 or 0444 – 71 5809 / 5814 / 5800
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: New Parent Support Services
Last Updated: 5/18/2023
Parenting Skills - Women, Infants and Children (WIC)
Provides education on basic parenting skills regarding picky eaters and other food related parenting struggles.
Category: Parenting
Population: Family Members, Service Members, Civilian Personnel
Intended for: WIC eligible parents with children 0-5 years old
When: Mon-Fri 8:00-12:00, 12:30-4:30 (Closed Daily 12:00-12:30)
Where: WIC Overseas Office, Building 169, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5670, CIV: +39 0444-71-5670
Resource Provider: Women, Infants and Children (WIC)
Last Updated: 4/19/2023
Parenting Skills/Counseling Related to Teens (ASACS)
Adolescent Support And Counseling Services provides individual, family and group counseling to adolescents who are at risk for making unhealthy choices. Risks factors include: anger; conflict with parents and/or with peers; changes within the family; deployments; self esteem; stress; and/or school related issues such as academic performance and/or attendance. Parents can seek assistance and/or counseling with concerns they have about their teen including rebelliousness within the home. The ultimate goal of the ASACS Program is to provide teens with alternatives for making healthy choices and to prevent them from coping with their challenges in unhealthy ways, including with the use of alcohol or other substances. The ASACS offices are located in the Middle and High Schools, however are independent of DODDS. Any person may make a referral or set up a consultation. All Counseling Services are Confidential.
Category: Parenting
Population: Family Members, Service Members
Intended for: Counseling
When: By appointment. For Teens: during or after school. Family Sessions: Typically scheduled after school hours. (*Available for ZOOM appointments during school building closure)
Where: Vicenza Middle School (VMS) and Vicenza High School (VHS)
Cost: N/A
Phone: Vicenza Middle School (VMS) DSN: 646-6785, CIV: +39 0444-61-8685; Vicenza High School (VHS) DSN: 637-8618, +39 0444-61-8618
Email: Call appropriate school for email information
Resource Provider: Adolescent Support and Counseling Services (ASACS)
Last Updated: 12/6/2022
Passport and Embassy Liaison Office
*Passport Applications, *Consular Report of Birth Abroad, *SS
*Asst. with application, *Renewal, lost or stolen for legal Permanent Resident Card, *Asst. with Naturalization.
Please review our Checklists online to ensure you have the proper documents that are required.
Category: Other Military Resources, Other Relocation Resources, In-processing, Out-processing
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Mon, Tues, Wed, Fri: 0900-1130 / 1300-1500; Thurs: 1300-1600
Where: BDLG 28, Office #16, Caserma Ederle
Cost: Varies
Phone: DSN: 646-4785/4786/4787; CIV: +39 0444-71-4785/4786/4787
Email: usarmy.usag-italy.id-europe.mbx.passport-office@mail.mil
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 8/20/2020
Patient Liaison - Medical Emergency San Bortolo
Patient Liaison for Medical Emergencies at the Local Hospital, San Bortolo.
Category: Patient Liaison, Emergency Planning, Other Local Emergency Services, Translation Assistance
Population: Service Members, Family Members
Intended for: Active Duty Soldiers, Family Members and Commands
Cost: N/A
Phone: DSN: 634-8343, CIV: +39 0444-75-3300
Resource Provider: Defense Health Agency (DHA)
Last Updated: 9/1/2020
Personnel Property Processing (PPPO) - Household Goods (HHG)
Personal Property Processing Office (PPPO) is here to help you with any shipping needs or questions to include: Household Goods (HHG) inbound arrival and outbound, Wine Shipments, Shipping Motorcyles, Small Motorized Vehicles, Gondolas, etc
In the event you cannot come into the office, please email or call us. . You may come earlier to ask questions but nothing officially can be processed until the issuance of orders.
Category: Other Installation Resources, Out-processing, In-processing, Personal Property, Other Relocation Resources
Population: Civilian Personnel, Family Members, Service Members
Intended for: PCS, ETS, Retirement / DoD Cardholders
When: Mon-Fri. 0800-1145, 1300-1545 Thu 1000-1145, 1300-1545 - You must possess a copy of your official orders to schedule an appointment.
Where: Bldg 393, Central Processing Facility, 2nd Floor, Caserma Ederle
Cost: N/A
Phone: DSN: 646-2441 CIV: +39 0444-71-2441
Email: usarmy.usag-italy.imcom-europe.list.ito@mail.mil
Resource Provider: Logistics Readiness Center (LRC)
Last Updated: 5/18/2023
Pharmacy - Vicenza Army Health Clinic
To provide a culture of patient and family centered care for our Nation’s Warriors and their families.
*New services being offered by the Pharmacy: PreP, Birth Control (walk-in) and Self Care.
Category: Health Clinics and Hospitals, Other Medical Resources
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: DoD Cardholders
When: Mon-Fri: 8:00am-12:00pm / 1:00pm-4:30pm
Where: Bldg 2310, Vicenza Army Health Center, Caserma Ederle
Cost: N/A
Phone: DSN: 636-9130 CIV: +39 0444-61-9130
Resource Provider: Regional Medical Center (RMC)
Last Updated: 9/1/2020
Playgroup- Romp and Stomp Playgroup
Weekly playgroup open to all Vicenza families with children ages 4 months - 3 years old. Parents attend with their children.
Category: Parenting, Infants, Pregnancy
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: Parents and children (ages 4 months - 3 years); Groups. Available to all DoD Cardholders
When: Every Wednesday 10:00-11:30 a.m.
Where: Caserma Ederle, Bldg. 395 SKIES
Cost: None
Phone: 646 -5809 / 5814 / 5800 or 0444 – 71 5809 / 5814 / 5800
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: New Parent Support Services
Last Updated: 9/4/2020
Pool - Caserma Ederle
Enjoy swimming all year round at the Ederle Fitness Center Indoor Pool. The entire pool is enclosed in double-pane, insulated glass with retractable roof paneling for the summer months and is additionally equipped with heating and ventilation systems.
Category: Swimming
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: For accurate hours please visit: https://italy.armymwr.com/programs/vicenza-pools
Where: Bldg 111, Caserma Ederle
Cost: N/A
Phone: DSN: 646-4476, +39 0444-71-4476
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 5/18/2023
Pool - Del Din
Indoor pool is open all year round and is additionally equipped with heating and ventilation systems.
Category: Swimming
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Carholders
When: For accurate hours please visit: https://italy.armymwr.com/programs/vicenza-pools
Where: Bldg 34, Del Din
Cost: N/A
Phone: DSN: 637-2705, CIV: +39 0444-66-2705
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 5/18/2023
Pool - Villagio Family Housing Area
Outdoor pool - For safety, the pool will be closed regardless of location in the event of lightning and or thunder. CLOSED: Labor Day to June 13, 2019
Category: Swimming
Population: Family Members, Service Members, Retirees, Civilian Personnel
Intended for: DoD cardholders
When: For accurate hours please visit: https://italy.armymwr.com/programs/vicenza-pools
Where: Villaggio Housing Area, next to Bldg 304
Cost: N/A
Phone: DSN: 634-5099, CIV: +39 0444-71-5099
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 5/18/2023
Pre-employment Screening for Youth Employees (CYSS)
Pre-employment and periodic screenings conducted on all CYSS employees as per AR 608-10 (Child Development Services)
Category: Youth and Teen Activities, Job Training, Other Employment Resources
Population: Family Members, Civilian Personnel
Intended for: Civilian Personnel, Local National Employees
When: By appointment only
Where: Bldg. 2310 (2nd Floor), Caserma Ederle
Cost: N/A
Phone: DSN: 314-636-9153; CIV: +39-0444-61-9153
Resource Provider: Child Youth and School Services (CYSS)
Last Updated: 9/9/2020
Pregnancy - Occupational Health
Evaluation of duties assigned to pregnant soldiers and workers, early detection of potential work-related health hazards, educate about the environment around them.
Category: Occupational Health, Pregnancy
Population: Service Members, Civilian Personnel
Intended for: Service Member, Civilian Personnel, Local National Employees
When: By appointment only
Where: Bldg 2310 (2nd floor), Vicenza Army Medical Clinic, Caserma Ederle
Cost: N/A
Phone: DSN: 636-9153; CIV: +39 0444-61-9153
Resource Provider: Defense Health Agency (DHA)
Last Updated: 7/23/2020
Pregnancy Nutrition Education - Women, Infants, and Children (WIC)
Provides information on proper nutrition and healthy weight guidance during and after pregnancy as well as guidance for normal weight gain for infants and children.
Category: Nutrition, Pregnancy
Population: Family Members, Service Members, Civilian Personnel
Intended for: Pregnant, postpartum, breastfeeding women, Infants, children to age 5 years, for WIC Eligible participants
When: Mon-Fri 8:00-12:00, 12:30-4:30 (Closed Daily 12:00-12:30)
Where: WIC Overseas Office, Building 169, Caserma Ederle
Cost: NONE
Phone: DSN: 646-5670, CIV: +39 0444-71-5670
Resource Provider: Women, Infants and Children (WIC)
Last Updated: 5/18/2023
Pregnancy Post Partum Physical Training for Expectant Soldiers (ACS)
Partnership with the OBGYN to involve expectant Soldiers or who are post partum in the New Parent Support Program with a goal to reduce stress level of the birth experience and facilitate military mission readiness.
Category: Physical Fitness, Pregnancy
Population: Service Members
Intended for: Parents with children 0 through 3 year olds. Available to all DoD Cardholders.
When: Upon request
Where: ACS Davis Hall Building 108 on Ederle
Cost: FREE
Phone: DSN: 634-7500, CIV: +39 0444-71-7500, DSN: 634-7567/6020, CIV: 634 – 7567/6020
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 9/9/2020
Primary Care
Outpatient clinic that delivers routine primary care via the Patient-Centered Medical Home model.
Category: Health Clinics and Hospitals
Population: Service Members, Family Members
Intended for: Tricare Prime DoD Cardholders. Other are seen on a Space available basis.
When: : Monday through Friday 0730-1630. Closed the third Thursday afternoon of each month for mandatory training and on all federal holidays.
Where: Bldg 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: None for Tricare Prime. There may be costs for Tricare Select.
Phone: CIV: +39-0444-61-9000 ; DSN: 314-636-9000
Email: : No email. Secure Messaging via https://TOLSecureMessaging.com
Resource Provider: Regional Medical Center (RMC)
Last Updated: 9/4/2020
Protestant Services
Worship and Religious Education
Category: Pastoral Counseling, Ministry, Relationship Building, Coping Skills, Religious Community Groups
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Worship: Sun, 1100 (Bldg. 29); Wednesday, 1730-1900 (Combined Protestant Spirit Night at Bldg. 395)
Where: Bldg. 29 (Post Chapel) or Bldg. 395 (Spiritual Life Center), Caserma Ederle
Cost: N/A
Phone: DSN: (314) 646-4792 CIV: (+39) 0444-71-4792 On Call Duty Chaplain (24 hrs.) (+39) 335-832-0372
Resource Provider: Chaplains Office
Last Updated: 9/9/2020
Public Affairs Office (PAO)
PAO supports USAG Italy by communicating on behalf of the installation and its leadership- providing clear, accurate, timely information to internal and external audiences. We employ a variety of communication strategies- including internal news and information products, media engagement and public outreach.
For media queries in Italian, call 335-875-6152
For media queries in English, call 335-737-8412
Category: News Sources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: All DoD Cardholders
When: Mon-Fri, 0800-1700
Where: Bldg 109, Caserma Ederle
Cost: N/A
Phone: Caserma Ederle DSN: 646-5711, CIV: +39 0444-71-5711. For urgent issues after duty hours, call USAG Operation Center DSN: 646-5700, +39 0444-71-5700 and ask for the PAO on call.
Email: usarmy.usag-italy.id-europe.mbx.usag-vicenza-pao@mail.mil
Resource Provider: Public Affairs (PA)
Last Updated: 7/29/2020
Recovery Resource Help
Recovery Resources: If you are looking for online recovery meetings, here are some ways to stay connected.
• AA Online Meetings (aa-intergroup.org)
• NA Online Meetings (virtual-na.org)
• Refuge Recovery Online Meetings (refugerecovery.org)
• SMART Recovery Online Meetings/Forums (www.smartrecovery.org)
• Al-Anon & Alateen Online Meetings (al-anon.org)
Category: Alcohol Abuse, Drug and Substance Abuse, Other Behavioral Health Resources
Population: Service Members, Family Members, Retirees, Civilian Personnel
Cost: N/A
Resource Provider: Ready and Resilient (R2)
Last Updated: 9/1/2020
Religious Services Office (RSO)
The Chaplains of Caserma Ederle hold as our priority the spiritual fitness of our Service Members, Family Members, DOD Civilians, and Local Nationals. Please feel free to call the Chapel and find out about the exciting ministry opportunities we have to offer during your tour of duty in bella Italia!
Religious Operations, Spritual Life Center, Caserma Ederle Chapel, Worship Services, Bilble Study Classes, Catholic Women of Chapel (CWOC), Catholic Men of the Chapel (CMOC), Protestant Women of the Chapel (PWOC), Protestant Men of the Chapel (PMOC)
Category: Marriage and Divorce Counseling, Pastoral Counseling, Relationship Building, Ministry, Grief and Loss, Religious Community Groups, Religious Education
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: All DoD Cardholders
When: Mon-Fri, 0800-1700
Where: Spiritual Life Center, Bldg 395, Caserma Ederle
Cost: N/A
Phone: DSN: 649-4935, CIV: +39 0444-71-4935
Resource Provider: Religious Support Office (RSO)
Last Updated: 9/1/2020
Relocation Readiness Program (RRP)
Your first stop once you are notified of a pending PCS or ETS move should be your local ACS (Family Center) where you can meet with a Relocation Readiness Program Manager who will serve as a subject matter expert in assisting you. We are dedicated to ensuring our clients are capable of surviving and thriving through the PCS and ETS processes.
Category: In-processing, Out-processing, Other Relocation Resources
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: Mon, Tues, Wed, Fri: 0800-1700; Thurs: 1300-1700; Sat/Sun/Federal Holidays: Closed
Where: Bldg. 108, ACS (Davis Hall), Caserma Ederle
Cost: N/A
Phone: DSN: 634-5800; CIV: +39 0444-71-5800
Email: usarmy.usag-italy.id-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 1/26/2021
Resilience Training - Ready and Resilient (R2) Performance Center
The R2 Performance Center provides customized resilience and performance enhancement training and resources to Soldiers, DA Civilians, and their Family members. The R2 Performance Centers reinforce the Army Values, beliefs and attitudes, and educates members of the Army team about the importance of building connections with each other, taking care of one another, and being there to support fellow Soldiers. Customized Performance Training includes provides Cognitive skills for Soldiers, their Families, and DA civilians and mitigates at risk behavior; Some services we provide are the following: MRT Level 1 Certification; Sport/performance Psychology Training; Academic Performance Training; Team Building Exercises; One-on-One Coaching; Engage; Executive Leadership Training; and This is My Squad Leader Development Training.
Category: Other Education Resources, Other Health Resources, Other Military Resources, Deployment Readiness, Leader Support, Other Social and Spiritual Resources, Relationship Building
Population: Civilian Personnel, Family Members, Service Members, Retirees
Intended for: DoD ID cardholders
When: Contact USAREUR R2I & Training or Performance Center Manager
Where: US Army Europe, Italy (Del Din) Building 50; Germany: Building 341, Room 19, Rose Barracks, Vilseck
Cost: N/A
Phone: Vicenza DSN: 646-2229 COMM: +39-0444712229
Email: usarmy.wiesbaden.7atc.mbx.us-army-europe-r2pc@mail.mil
Resource Provider: Ready and Resilient (R2)
Last Updated: 12/7/2022
Retention Office
Installation & USARAF/SETAF Retention Office
Category: Leader Support, Required Military Assessments, Other Military Resources
Population: Service Members
When: Monday-Friday 0900-1600
Where: Building 28, Room 9, Ederle
Cost: None
Phone: 646-8568; 646-8567
Email: usarmy.usag-italy.usaraf.list.retention@mail.mil
Resource Provider: Retention Office
Last Updated: 6/5/2020
Retiree Issues
Transition Support, Employment Counseling and Training, Financial Counseling, Education Counseling, VA Benefits Guidance, Information and Referral, etc. Education, Information and resources to support transitioning Soldiers and their families.
Category: Transitioning to Civilian Life, Retirement
Population: Retirees, Service Members
Intended for: Soldiers with at least 180 days of service who are within 18 months of ETS/separation or 24 months of retirement.
When: M-F, 0830-1630
Where: SFL-TAP Center, Bldg 126
Cost: N/A
Phone: 646-4840; 0444714840
Email: usarmy.usag-italy.imcom-europe.mbx.sfl-tap@mail.mil
Resource Provider: Soldier for Life - Transition Assistance Program (SFL-TAP)
Last Updated: 8/31/2020
Retirement
Retirement support services
Quarterly retirement ceremony, yearly retiree appreciation day, daily support services provided
Category: Veterans' Affairs, Other Military Resources, Other Installation Resources
Population: Family Members, Service Members, Retirees
Intended for: Veterans' Affairs; Retirement; Other Employment Resources; other Government Agencies.
Where: IMCOM Europe Retiree Services Office, Bldg305, Caserma Ederle
Cost: NONE
Phone: 646-4831
Email: christopher.a.gentz.civ@mail.mil
Resource Provider: Other Government Agencies
Last Updated: 5/11/2020
Retirement Services
Quarterly retirement ceremony, yearly retiree appreciation day, daily support services provided
Category: Transitioning to Civilian Life, Retirement
Population: Retirees, Service Members, Family Members
Intended for: Military Retirees
Cost: N/A
Phone: 3146346459
Email: christopher.a.gentz.civ@mail.mil
Resource Provider: Other Military Service Provider
Last Updated: 8/31/2020
Retirement Services Officer
Retirement support services.
Category: Veterans' Affairs, Retirement, Other Employment Resources, Other Installation Resources
Population: Retirees, Service Members, Family Members
Intended for: Veterans, Retirees, Family Members
When: Quarterly retirement ceremony, yearly retiree appreciation day, daily support services provided
Where: IMCOM Europe Retiree Services Office, Bldg305, Caserma Ederle
Cost: N/A
Phone: DSN: 314-646-4831 CIV: +39-0444-71-4831
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 8/31/2020
School Liaison Officer (SLO)
Information on higher education and guidance for students seeking to enter the military, scholarships and education assistance.
Assist during PCS incoming and outgoing transitions, duringsenior/junior night parent meetings, college fair, special presentations
Category: Other Family Resources, Other Education Resources, Higher Education
Population: Family Members, Service Members, Civilian Personnel
Intended for: Students, Groups. Available to all ID Card Holders; homeschoolers
When: By appointment request or needed
Where: Davis Hall, Bldg 108, Rm 43, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5836, CIV: +39 0444-71-5836
Email: usarmy.usag-italy.id-europe.list.slo@mail.mil
Resource Provider: School Liaison Officer
Last Updated: 8/31/2020
Self-Esteem / Cognitive Behavioral Therapy - Behavioral Health
Psychiatric Assessment, Counseling, and Medication Evaluation / Management for Individuals with Self-Esteem problems
Category: Coping Skills, Relationship Building, Child Health and Development
Population: Service Members, Family Members
Intended for: School age Children and Adults
When: M-F: 0800 - 1630
Where: Bldg. 2310 (Health Center), Caserma Ederle; Bldg. 2, Del Din
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable fees
Phone: Ederle DSN: 314-636-9140, CIV: +39 0444-61-9140; Del Din DSN: 314-636-9900, CIV: +39 0444-61-9900
Resource Provider: Behavioral Health
Last Updated: 9/9/2020
Sergeant Morales Club (SMC)
The SMC Program was established in 1973 by Lieutenant General George S. Blanchard to promote and recognize Soldiers of the enlisted force who serve in the Army in Europe and demonstrate the highest ideals of integrity, professionalism, and leadership. Nominations for SMC membership should be limited to those NCOs whose leadership is characterized by a personal concern for the needs, training, development, and welfare of Soldiers and who have contributed significantly to developing a professional NCO Corps and a combat-effective Army.
Category: Other Military Resources, Clubs, Other Social and Spiritual Resources, Single Service Member Activities
Population: Retirees, Service Members, Family Members
Cost: N/A
Resource Provider: Community Club or Association
Last Updated: 9/3/2020
Sexual Harassment and Assault - 24/7 Advocacy and Reporting Hotline, Information, Referral, and Assistance
Emergency/crisis intervention services are open to Service Members, their Dependents (18+), and Department of the Army Civilians. SHARP Victim Advocates are trained professionals who provide information, referral, crisis intervention and day to day support to victims (age 18+) of sexual assault. SHARP Victim advocates help provide information and guidance on SHARP Harassment policies and reporting options. OCONUS SHARP VAs work closely with EO and EEO to ensure informal and formal reports of sexual harassment are answered by the appropriate agency. SHARP Victim advocates are available to educate on sexual assault restricted and unrestricted reporting options 24 hours a day and 7 days a week. Victim advocates provide the following services to victims of sexual assault: information, referral, support in unrestricted/restricted reporting, safety planning, assistance with investigation (when elected), military protection orders, expedited transfer, accompaniment to court, medical consultation.
Category: Sexual Assault, Workplace Discrimination and Harassment
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Open to anyone
When: Advocacy services are available 24 hours a day and 7 days a week.
Where: Building 395, Caserma Ederle
Cost: N/A
Phone: DSN: 646-8540, COM: +39 0444 71 8540
Email: To chat with the helpline staff online go to https://safehelpline.org/
Resource Provider: Sexual Assault Response Coordinator (SARC)
Last Updated: 11/3/2022
Sexually Transmitted Disease (STD) Counseling
Individual appointments with your Primary Care Manager for concerns about Sexually Transmitted Disease Counseling
Category: Sexually Transmitted Infections
Population: Family Members, Service Members
Intended for: Tri-care Beneficiaries
When: M,T,W,F: 0730-1130 /1230-1630; TH 1230-1630
Where: Building 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: Contact Tri-Care for information about fees 636-9694/0444-61-9694
Phone: DSN: 636-9015, +39 0444-61-9015
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/19/2020
SHARP Sexual Assault 24/7 Hotlines
SHARP Sexual Assault 24/7 Hotlines
Category: Sexual Assault
Population: Service Members, Family Members
Intended for: Active Duty Soldiers, Family Members and Commands
Cost: N/A
Phone: DSN: 646-8540 CIV: +39 0444-71-8540
Resource Provider: Sexual Harassment and Assault Response Prevention (SHARP)
Last Updated: 7/17/2020
Shuttle Bus
USAG Italy contracts a shuttle bus service to Marco Polo Airport and between Villaggio housing, Caserma Ederle and Caserma Del Din. Per USAG Italy policy, priority (in order) goes to PCS families, emergency leave, temporary active duty and leisure travel. CAC card access is required to view shuttle services. For force protection purposes, DO NOT SHARE bus schedules on social media sites.
Category: Transportation, In-processing, Out-processing, Other Relocation Resources
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: Patrons with a DoD-issued ID card can make an ONLINE RESERVATION to ride the bus to Marco Polo Airport. You must have a CAC card to use the online reservation system. PCS/ETS/Retiring passengers and emergency leave passengers are priority passengers and they will be approved in the system automatically. Passengers traveling in a TDY/RAT status or leave status will be put in a wait status. Three days before the requested date, these passengers will be notified by email if their request is approved or disapproved.
When: Go to USAG webpage for more information.
Where: Go to USAG webpage for more information.
Cost: N/A
Phone: DSN: 314- 646-2412/2416/2411
Resource Provider: Logistics Readiness Center (LRC)
Last Updated: 8/21/2020
Sleep Issues
Individual appointments with the Traumatic Brain Injury Nurse for concerns about sleep issues
Category: Sleep
Population: Service Members, Family Members
Intended for: Tri-care Beneficiaries
When: M,T,W,F: 0730-1130 / 1230-16301630; Thurs: 1230-1630
Where: Bldg 2310, Vicenza Army Health Center, Caserma Ederle
Cost: Contact Tri-Care for information about fees 636-9694/0444-61-9694
Phone: DSN: 636-9015, CIV: +39 0444-61-9015
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/19/2020
Soggiorno Office
(See USAG Italy home page Coronavirus Update - Impact Services for updated information and hours https://home.army.mil/italy/index.php/coronavirus-update),
All dependents are required to apply for a Soggiorno upon arrival in Italy which allow family members to remain in Italy for the entirety of Sponsor's tour
Category: Other Military Resources, In-processing, Out-processing, Installation Access Control, Other Relocation Resources
Population: Service Members, Family Members, Civilian Personnel
When: M-F: 0900-1130, 1300-1630
Where: BLDG 393, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5138/5139/5140; CIV: +39 0444-71-5138/5139/5140
Email: usarmy.italy.id-europe.mbx.soggiorno-office-mailbox@mail.mil
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 9/1/2020
Soldier for Life - Transition Assistance Program (Formally known as Army Career & Alumni Program)
Information and referral for Transition Support Employment Counseling and Training Financial counseling, Education Counseling, VA Benefits Guidance, and Information and referral, etc.
Category: Out-processing, Transitioning to Civilian Life, Finding a Job, Retirement, Job Training, Other Employment Resources
Population: Service Members
Intended for: Soldiers with at least 180 days of service who are winthin 18 months of ETS/separation or 24 months of retirement
When: M-F: 0830-1630
Where: Bldg. 126, Caserma Ederle
Cost: N/A
Phone: DSN: 314-646-4839 CIV: +39 0444-71-4839
Email: usarmy.usag-italy.imcom-europe.mbx.sfl-tap@mail.mil
Resource Provider: Army Career and Alumni Program (ACAP)
Last Updated: 9/9/2020
Soldiers Theater
See USAG Italy homepage, https://home.army.mil/Italy, under Coronavirus Update to view IMPACT SERVICES.
Provides opportunities for military and civilian community members to develop and maintain their skills in all aspects of performing arts, while providing the community with a wide variety of high quality live performance
Category: Other Family Resources, Conference and Meeting Rooms, Other Recreation Resources, Volunteering, Single Service Member Activities
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Tues-Fri 0800-1300; Closed Mon, Sat & Sun
Where: Bldg 11, Caserma Ederle
Cost: Varies
Phone: DSN: 646-4781, CIV: +39 0444-71-4781
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 9/1/2020
Special Need/ Educational Coding - Educational and Developmental Intervention Services (EDIS)
Educational coding for children who qualify by evaluation. Note that the school is responsible for educational coding of children ages 3-21.
Category: Child Health and Development, Preschool, Schools K-12, Special Needs Families
Population: Family Members
Intended for: Birth to 3 years of age (must qualify for care at Vicenza Health Center).
When: Mon-Fri: 0730-1630
Where: EDIS Office, Pediatric Clinic, USAHC - Vicenza
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable fees
Phone: DSN: 636-9230; CIV: +39 0444-61-9230
Resource Provider: Educational and Developmental Intervention Services (EDIS)
Last Updated: 9/4/2020
Special Needs - Behavioral Health
Screening and Treatment for Family Members in associated with the Exceptional Family Member program. Psychiatric Assessment, Counseling, and Medication Evaluation / Management.
Category: Child Health and Development, Special Needs Families
Population: Family Members, Service Members
Intended for: School age Children and Adults
When: M-F: 0800 - 1630
Where: Bldg. 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable fees
Phone: DSN: 314-636-9567, CIV: +39 0444-61-9567
Resource Provider: Behavioral Health
Last Updated: 9/9/2020
Special Needs Accommodation Process (SNAP) - Health Assessments
The Special Needs Accommodation Process or now known as the Multi-disciplinary Inclusion Action Team (SNAP/MIAT) is a team established to ensure the most appropriate placement of children with special needs.
Make an appointment with your Primary Care Manager for concerns about SNAP Health Assessments.
Category: Child Health and Development, Special Needs Families, Other Medical Resources
Population: Service Members, Civilian Personnel, Family Members
Intended for: Tri-care Beneficiaries
When: Mon, Tues, Wed & Fri, 0730-1130, 1230-1630; Thurs, 1230-1630
Where: Building 2310, Caserma Ederle
Cost: Contact Tri-Care for information about fees DSN: 636-9694, CIV: +39 0444-61-9694
Phone: DSN: 636-9015, CIV: +39 0444-61-9015
Resource Provider: Special Needs Accommodation Process (SNAP)
Last Updated: 8/31/2020
Spiritual Fitness - Chaplain's Office
The military focuses on many types of fitness. Certainly there is plenty of focus on physical fitness. There is also a focus on emotional, financial, and mental fitness. Your spiritual fitness is also important. A Chaplain can guide you in ways to strengthen your faith. There are many opportunities within the Vicenza Community to get involved and grow your faith and develop spiritual fitness.
Category: Ministry, Religious Community Groups, Religious Education, Pastoral Counseling
Population: Family Members, Retirees, Service Members, Civilian Personnel
Intended for: Open to anyone
When: Appointments available on an individual basis as needed.
Where: Caserma Ederle: Bldg. 29; Del Din: Bldg. 173
Cost: N/A
Phone: DSN: 314-646-4792, CIV: +39 0444-71-4792 - On Call Duty Chaplain (24 hrs.) +39 335-832-0372
Resource Provider: Chaplains Office
Last Updated: 9/9/2020
Stress Management - Armed Forces Wellness Center
The Wellness Center has a state of the art massage chair available during hours of operation to all members of the community. Also, energy management software is available to teach breathing and relaxation techniques using biofeedback.
Note: A Health Assessment must be completed prior to your appointment.
Category: Stress Management, Men's Health, Women's Health
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: All DoD ID Cardholders
When: Mon-Fri, 0730-1630
Where: Bldg 2310 (2nd floor, Health Clinic), Caserma Ederle
Cost: N/A
Phone: DSN: 636-9260; CIV: +39 0444-61-9260
Resource Provider: Wellness Center
Last Updated: 5/18/2023
Stress Management / Cognitive Behavioral Therapy
Psychiatric Assessment, Counseling, and Medication Evaluation / Management for Stress Management / Cognitive Behavioral Therapy
Category: Stress Management
Population: Service Members, Family Members, Civilian Personnel
Intended for: DoD Cardholders
When: M-F: 0800 - 1630
Where: Bldg. 2310 (Health Center), Caserma Ederle / Bldg. 2, Del Din
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable fees
Phone: Caserma Ederle DSN: 314-636-9140, CIV: 0444-61-9140; Del Din DSN: 314-636-9900, CIV: +39 0444-61-9900
Resource Provider: Behavioral Health
Last Updated: 9/9/2020
Stress Management Training
Reducing stress with biofeedback, posture, and deep breathing. Balance your physical, mental, and spiritual well-being to be more coherent in your daily life.
Category: Stress Management
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: Adults, Individuals or Groups. Available to all DoD Cardholders
When: Upon Request
Where: BLDG 108 (Davis Hall), Caserma Ederle
Cost: N/A
Phone: DSN: 646-5800/5844, CIV: +39 0444-71-5800/5844
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 9/9/2020
Strong Bonds - Chaplain's Office
Chaplain Sponsored and Led Training for Single Soldiers and Families. Picking the right Partner by making healthy choices. Learning and Building Skills that enable healthy marriages and Families to grow in love. Meeting the needs of your Spouse by understanding and knowing their needs.
Category: Religious Community Groups, Religious Education, Ministry, Pastoral Counseling
Population: Service Members, Family Members
Intended for: Active Duty and Family members
When: Mon-Fri, 0800-1700
Where: Caserma Ederle, Bldg. 29; Del Din, Bldg. 173
Cost: N/A
Phone: DSN: 314-646-4792 CIV: +39 0444-71-4792 -On Call Duty Chaplain (24 hrs.) +39 335-832-0372
Resource Provider: Chaplains Office
Last Updated: 9/9/2020
Substance Abuse Clinical Care (SUDCC)
Substance abuse counseling services
Category: Alcohol Abuse, Drug and Substance Abuse, Other Behavioral Health Resources
Population: Service Members
Intended for: DoD ID Cardholders on space available basis
When: M-F 0730-1200/1300-1630 , Closed PM of 3rd Thursday each month
Where: Health Clinic, Caserma Ederle; EBH Clinic, Del Din
Cost: N/A
Phone: DSN: 636-9140/9900, CIV: +39 0444-61-9140/9900
Resource Provider: Substance Use Disorder Clinical Care (SUDCC)
Last Updated: 7/20/2020
Substance Abuse Prevention Education - Army Substance Abuse Program (ASAP)
The purpose of the Army Substance Abuse program is to deter substance abuse by providing prevention education, random drug testing and referral sources to civilians and Soldiers as well as present supervisors and commanders with the tools to assess the readiness of their personnel or unit.
Services: Prevention Education, Military Drug Testing Program, Civilian Drug Testing Program, Employee Assistance Program, Suicide Prevention Program, Military Resources for Teens.
Category: Other Military Resources, Other Safety Resources, Alcohol Abuse, Drug and Substance Abuse
Population: Service Members, Civilian Personnel, Family Members
Intended for: Family Members 18+ years old. DoD Cardholders
When: Upon request and quarterly garrison training
Where: Caserma Ederle: Bldg. 169 (between the gym and clinic)
Cost: N/A
Phone: DSN: 314-646-5662; CIV: +39 0444-71-5662
Resource Provider: Army Substance Abuse Program (ASAP)
Last Updated: 9/9/2020
Suicide Prevention
Consult with your Primary Care Manager for concerns about suicide prevention.
Category: Suicide and Self-Harm
Population: Service Members, Family Members
Intended for: Tri-care Beneficiaries
When: M,T,W,F: 0730-1130 / 1230-16301630; Thurs: 1230-1630
Where: Bldg 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: Contact Tri-Care for information about fees 636-9694/0444-61-9694
Phone: DSN: 636-9015, CIV: +39 0444-61-9015; Patient Liaison: +39 0444-71-8384/0444-75-3300 (available 24/7); Emergency off Post - dial 118; Emergency on Post - dial 634-7626/0444-71-7626; Nurse Advise Line - 800-877-660
Resource Provider: Defense Health Agency (DHA)
Last Updated: 9/4/2020
Suicide Prevention - Army Substance Abuse Program (ASAP)
Counseling, Training and status reporting. ACE and ASIST training.
National Suicide Prevention Lifeline: 001 (800) 273-8255
Veterans Crisis Line: 001 (800) 273-8255 Press 1
Emergency: 118; 1-800-342-9647 or 00800-1273-TALK (8255)
Category: Suicide and Self-Harm, Other Education Resources, Stress Management, Depression
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: DoD cardholder; Family Members 18+ years old
When: Upon request and Quarter Garrison Training
Where: Bldg. 169, Caserma Ederle
Cost: N/A
Phone: DSN: 314-646-5666 CIV: +39 0444-71-5666
Resource Provider: Army Substance Abuse Program (ASAP)
Last Updated: 9/9/2020
Suicide Prevention - Behavioral Health
Psychiatric Assessment, Counseling, and Medication Evaluation / Management, Coordination of Medical Evacuation to in-patient psychiatric facility
Category: Suicide and Self-Harm
Population: Family Members, Service Members
Intended for: School age Children and Adults
When: M-F 0800 - 1630 (after hours report to San Bortolo ER)
Where: Patients at-risk of impulsive or suicidal behaviors should report directly to the Behavioral Health Reception Desk, Health Center Building 2310 on Ederle, Building 2 on Del Din
Cost: Non Active Duty Beneficiaries should contact Tricare for information regarding applicable
Phone: Caserma Ederle DSN: 636-9140, CIV: +39 0444-61-9140 / Del Din DSN: 636-9900, CIV: +39 0444-61-9900
Resource Provider: Behavioral Health
Last Updated: 8/18/2020
Suicide Prevention - Crisis Intervention
Suicide Prevention Hotline/Military One Source Crisis Line
Category: Suicide and Self-Harm
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Department of Army Civilians (DAC), Active Duty (AD), Family Members (FM), Retirees
When: 24/7
Cost: Long distance fees apply
Phone: Emergency: 118; 1-800-342-9647 or 00800-273-TALK (8255)
Resource Provider: Military OneSource
Last Updated: 3/31/2023
Suicide Prevention / Religious Services Office (RSO) - Chaplain
Chaplains are regularly asked to provide briefings to Soldiers that focus on Leadership and Morals. Chaplains are sent to be the moral compass within the command. Looking at these positive traits helps us keep our values compass pointed in the right direction.
Category: Suicide and Self-Harm
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: Open to everyone
When: As requested, briefings are approx. 1 hour
Where: Caserma Ederle, Bldg 29; Del Din Bldg 173
Cost: N/A
Phone: DSN: 646-4792, CIV: +39 0444-71-4792 -On Call Duty Chaplain (24 hrs)+39 335-832-0372
Resource Provider: Religious Support Office (RSO)
Last Updated: 5/18/2023
Supplemental Foods - Women, Infants and Children (WIC)
The WIC Overseas Program is designed to supplement the food you regularly buy with additional nutritional food items.
Category: Nutrition, Financial Planning, Pregnancy, Child Health and Development
Population: Civilian Personnel, Family Members, Service Members
Intended for: •Expectant mothers during pregnancy and throughout the first six weeks after giving birth* •Mothers until the infant is six months old if bottle-feeding or one year old if breast-feeding •Infants and children until the end of the month in which they turn age five
When: Mon-Fri, 8:00-12:00,12:30-4:30(Closed Daily, 12:00-12:30)
Where: WIC Overseas Office, Building 169, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5670, CIV: +39 0444-71-5670
Resource Provider: Women, Infants and Children (WIC)
Last Updated: 5/18/2023
Survivor Outreach Services (SOS)
SOS offers support through:
*Benefits Coordinator
*Financial Coordinator
*Support Coordinator
Category: Other Survivor Resources, Other Military Resources, Financial Entitlements, Education Assistance for Survivors
Population: Service Members, Family Members, Civilian Personnel
Intended for: Active Duty, Spouses, Dependents, and Civilians
When: Call to make an appointment
Where: Bldg 108 (Davis Hall), Caserma Ederle
Cost: N/A
Phone: DSN: 646 – 5800 CIV: +39 0444-71-5800
Email: usarmy.usag-italy.imcom-europe.mbx.fmwr-vmc-acs@mail.mil
Resource Provider: Survivor Outreach Services (SOS)
Last Updated: 9/1/2020
Swimming lessons
American Red Cross certified swimming lessons are offered for adults as well as lifeguard training for qualified children and adults through our Family and Morale, Welfare, and Recreation (FMWR), Aquatics Program Branch.
Category: Swimming
Population: Service Members, Family Members, Civilian Personnel
Intended for: AD, DOD, Family members
When: Check the Family and Morale, Welfare, and Recreation (FMWR) Sports and Fitness website for the most up-to-date schedule.
Where: Bldg 112, Fitness Center, Caserma Ederle
Cost: Varies, call for information.
Phone: DSN: 646-4467, CIV: +39 0444-71-4467
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 5/18/2023
Tax Relief Office
Personnel residing in private rental housing may take advantage of the Tax Relief Office (TRO) Utility Tax Exemption Program (UTEP) for Methane gas (City Gas) and Liquid Propane Gas (GPL). The Tax Relief Office requires a $232.00 service fee per year because the Tax Relief Office is a Non-Appropriated Fund function. Remember though that by joining UTEP, you could save on your home heating bills 32-48%. The Directorate of Public Works Housing Division will work with the customers regarding electricity and water.
Category: Other Installation Resources
Population: Service Members, Family Members, Civilian Personnel
Intended for: Personnel residing in private rental housing
When: Mon-Friday: 1000-1600; Sat & Sun: Closed
Where: Bldg 367, Caserma Ederle
Cost: $232.00 service fee per year (Can be billed quarterly)
Phone: DSN: 646-5104; CIV: 0444-71-5104
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 8/3/2020
The Refuge Vicenza
English speaking, multi-cultural, inter-denomination boey and evangelical church focused on ministering to US Army menmbers, DoD employees and families assigned to Caserma Ederle. We welcome poepl of all nationalities.
Category: Ministry, Pastoral Counseling, Relationship Building
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: Everyone invited
Where: Via Casoni 93, 36040 Torri di Quartesolo, Italy
Cost: None
Phone: 327-561-2636
Email: info@therefugevicenza.com
Resource Provider: Non-DoD Resource Provider
Last Updated: 4/30/2020
Thrift Store - Vicenza Community Club (VCC)
Recycle, Reuse, Reduce. You will find it all at the VCC Thrift Shop. We offer a high quality resale experience to benefit the Vicenza Military Community.
Category: Charitable Organizations, Clubs
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: All DoD Cardholders, Local Nationals
When: Currently closed
Where: Bldg. 243, Caserma Ederle (near Shoppette)
Cost: Varies
Phone: DSN: 314-646-4884; CIV: +39 0444-71-4884
Email: President@vccitaly.org; thriftstoreliaison@vccitaly.org
Resource Provider: Community Club or Association
Last Updated: 1/5/2023
TKS Internet Services and Cellular Phones
For Barracks: TKS Internet Provider for Barracks. Cellular Phones: Purchase mobile phones, Sign up for a residential phone, Sign up for cell or internet services, payment and billing information
Category: Commissaries, Exchanges, and Shopettes, Other Installation Resources
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholders
When: TKS: Mon-Fri 0900-1500, Sat-Sun: Closed / Cellular Phones: Mon-Fri 0900-1900, Sat 1000-1800, Sun 1100-1600
Where: TKS: Bldg 305, Caserma Ederle / Cellular Phones: Bldg 302, Caserma Ederle
Cost: Varies
Phone: TKS CIV: +39 351-215-9449; FAX +39 0444-31-5037 / Cellular Phones: +39 0444-302249
Email: Cellular Phones: wireless.vicenza@gmail.com
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 9/3/2020
Tobacco Cessation - Armed Forces Wellness Center
The Wellness Center has teamed up with subject matter experts to bring to those individuals that want to quit using tobacco products a comprehensive program. This program will give an individual the tools needed to become a non-smoker and/or user.
Note: Health Assessment must be completed prior to appointment
Category: Tobacco Cessation, Women's Health
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Tri-care Beneficiaries
When: Mon-Fri, 0730-1630
Where: Building 2310, (Upstairs, Health Clinic), Caserma Ederle
Cost: Contact Tri-Care for information about fees 636-9694/0444-61-9694
Phone: DSN: 636-9260
Resource Provider: Wellness Center
Last Updated: 6/26/2023
Total Army Sponsorship
The mission of Total Army Sponsorship is to provide assistance to incoming and outgoing Soldiers to use the ARMY ACTNOW online system to find a sponsor at their next duty station and to train Soldiers to become better sponsors to their organization.
Category: Sponsorship, In-processing, Out-processing, Other Military Resources
Population: Service Members, Family Members
When: Mon, Tues, Wed, Fri: 9:00am-11:30am / 1:00pm-4:30pm; Thurs: 1:30pm-4:30pm
Where: Bldg. 393, Caserma Ederle
Cost: N/A
Phone: DSN: 314-637-7141 Civ: +39 0444-61-7141 / For 173rd Airborne Brigade DSN: 314-637-7150/7156 CIV: +39 0444-61-7150/7156
Email: usarmy.vicenza.imcom-europe.mbx.army-sponsorship@mail.mil
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 9/1/2020
Transportation Motorpool (TMP)
Provide installation logistical programs and services which enhance unit readiness, power projection, and the community quality of life for the forces and families we serve.
*Shuttle Bus*: The shuttle bus schedule requires CAC authentication. Select the CAC certificate that includes the word 'email.'
The Mass Transit runs Monday - Friday from 1000 to 1630 and the Del Din Shuttle is 0900-1800.
Category: Transportation, Other Installation Resources
Population: Civilian Personnel, Family Members, Service Members
Intended for: DoD Cardholders only
When: Mon -Fri 0800-1200/1300-1600 (Closed on Thursdays 0800-1200)
Where: Bldg 272, Caserma Ederle
Cost: N/A
Phone: CIV: +39 0444-71-2412/2416/2411; DSN: 314-646-2412/2416/2411
Email: usarmy.usag-italy.id-europe.list.usag-vicenza-tmp@mail.mil
Resource Provider: Logistics Readiness Center (LRC)
Last Updated: 8/31/2020
Travel Medicine
Individual appointments with your Primary Care Manager for concerns about travel medicine.
Category: Travel Medicine
Population: Service Members, Family Members
Intended for: Tri-care Beneficiaries
When: M,T,W,F: 0730-1130 / 1230-16301630; Thurs: 1230-1630
Where: Bldg 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: Contact Tri-Care for information about fees 636-9694/0444-61-9694
Phone: DSN: 636-9000, CIV: +39 0444-61-9000
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/19/2020
TRICARE
TRICARE is the health care program for uniformed service members, retirees, and their families around the world.
TRICARE provides comprehensive coverage to all beneficiaries, including: Health plans, Special programs, Prescriptions, Dental plans
Category: Health and Medical Benefits, Other Medical Resources
Population: Family Members, Retirees, Service Members
When: Management Office: 0800-1600 M-F
Where: Building 113 on Ederle
Cost: Contact Tri-Care for information
Phone: Enrollment DSN: 314-636-9062, CIV: +39 0444-61-9062 / Management Office DSN: 314-636-9060; CIV: +39 0444-61-9060 / Personal Health Advisor: 800-877-660
Resource Provider: TRICARE
Last Updated: 8/31/2020
U-Do-it Self Help
We have many items that will help you with the required upkeep of your home and garden. Located onVillaggio in Unit 221/D.
Make sure you take advantage of our U-DO-IT center. We have many items that will help you with the required upkeep of your home and garden. This free self-help program allows you to accomplish minor maintenance and repairs in a timely manner.
Category: Housing and Temporary Lodging
Population: Service Members, Family Members
Intended for: To receive U-DO-IT sign out privileges for equipment, tools or materials, you must be 16 years of age or older and be authorized in writing by the sponsor and living in Government Leased Quarters or Villaggio.
When: Monday & Thursday, 0900-1200 / 1300-1800; Tuesday, Wednesday & Friday - 0800-1700; Saturday, 1000-1400
Where: Located on Villaggio, Unit #221D
Cost: N/A
Phone: DSN: 314-646-2515 CIV: +39 0444-71-2515
Resource Provider: Department of Public Works (DPW)
Last Updated: 11/20/2020
United Service Organization (USO)
The United Service Organizations is an American nonprofit-charitable organization that strengthens America’s military service members by keeping them connected to family, home and country, throughout their service to the nation. We provide live entertainment, such as comedians, actors and musicians, social facilities, and other programs to members of the United States Armed Forces and their families.
Category: Stress Management, Conference and Meeting Rooms, Computers and Internet Access, Other Recreation Resources, Clubs, Volunteering, Charitable Organizations
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: DoD Cardholders
When: Mon-Fri, 0900-2000; Sat-Sun,1000-1800
Where: Bldg 9A, Caserma Ederle
Cost: N/A, Donations are accepted
Phone: DSN: 314-646-4776; CIV:+39-0444-71-4775
Email: info.vicenza@uso
Resource Provider: United Service Organizations (USO)
Last Updated: 9/1/2020
United States Postal Service (USPS)
Update: USPS is now using the Online Electronic Custom Forms, (go to USPS.com -> International -> Completing Custom Forms -> or a computer is provided at the USPS facility.
When stationed overseas, your Soldier is authorized a free U.S. Postal Service (USPS) mail box on post and shares it with command-sponsored dependents. The Camp Darby, Caserma Del Din and Ederle Post Offices offer the same services and rates as in the United States. Soldiers can request a free P.O. Box before PCSing.
Category: Other Installation Resources, In-processing, Out-processing
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: DoD Cardholoders assigned to Caserma Ederle or Del Din
When: Mon, Tues, Wed, Fri: 1030-1630; Thurs: 1330-1630
Where: Caserma Ederle: Bldg 302 / Del Din: Bldg 2
Cost: Same services and rates as in the United States
Phone: Caserma Ederle DSN: 314-646-4948, CIV: +39 0444-71-4948 Del Din: 314-646-4961, CIV: +39 0444-71-4961
Email: Caserma Ederle: usag-vicenza.postalservicecenter@armyusag.org / Del Din: usag-vicenza.deldin.postalservicecenter@armyusag.org
Resource Provider: Postal Service
Last Updated: 9/4/2020
University of Maryland Global Campus - Army Continuing Education System (ACES)
Associate
Bachelor
Master
Undergraduate and Graduate Certificates
Category: Higher Education
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Mon-Fri, 0800-1700
Where: BLDG 126, Caserma Ederle (on-site classes)
Cost: To be determined
Phone: DSN: 646-4826; CIV: +39 0444-71-4826
Email: Vicenza-europe@umuc.edu
Resource Provider: Army Education Center
Last Updated: 9/9/2020
University of Oklahoma - Army Continuing Education System (ACES)
Degree levels offered:
Master
Graduate Certifications
Category: Higher Education, Scholarships and Education Assistance
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Wednesdays, 0800-1200/1300-1700
Where: BLDG 126, Caserma Ederle (accelerated on-site classes)
Cost: To be determined
Phone: DSN: 314-646-4849, CIV: +39 0444-71-4849
Email: apvicenza@ou.edu
Resource Provider: Army Education Center
Last Updated: 9/9/2020
USAG Italy - United States Army Garrison Italy
The US Army Garrison Italy headquarters is located on Caserma Carlo Ederle, an Italian Army base in Vicenza, Italy. The garrison manages the day-to-day operations for the installations in the Vicenza, and Camp Darby military communities in coordination with our Italian partners, supporting the service members, family members and American and Italian civilian employees who live and work here.
Category: Deployment Readiness, Leader Support, Other Military Resources, Other Installation Resources, Other Employment Resources, Other Health Resources, Other Medical Resources, Other Relocation Resources, Other Safety Resources, Other Social and Spiritual Resources, Other Survivor Resources, Emergency Planning
Population: Civilian Personnel, Family Members, Service Members, Retirees
Intended for: DoD Cardholders
When: Mon-Fri, 0800-1700; Closed on all Federal Holidays
Where: Blg 109, Caserma Ederle
Cost: N/A
Phone: DSN: 646-5709, CIV: +39 0444-71-5709
Resource Provider: US Army Garrison (USAG)
Last Updated: 5/18/2023
USAHC Vicenza Laboratory
The laboratory performs testing on blood and other body fluids, providing physicians with information required for diagnosing diseases and monitoring patient treatments.
Category: Health Clinics and Hospitals, Other Medical Resources
Population: Service Members, Family Members, Civilian Personnel
Intended for: DoD Cardmembers
When: Mon-Fri, 0800-1200 / 1300-1630; Closed: Sat/Sun & Federal holidays
Where: Bldg 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: Please call for information.
Phone: DSN: 314-636-9040; CIV: +39 0444-61-9040
Resource Provider: Regional Medical Center (RMC)
Last Updated: 8/31/2020
Vehicle Processing Center (VPC)
Military members are authorized one Personally Operated Vehicle (POV) shipment at government expense. To ship your vehicle overseas, you will need to turn in your vehicle to the nearest Vehicle Processing Center (VPC). To make appointments, learn about shipping, or to track your POV shipment, visit the official WWW.PCSMYPOV.COM
Category: In-processing, Out-processing, Vehicle Services, Transportation, Personal Property
Population: Service Members, Family Members, Civilian Personnel
Intended for: You must have orders. If coordinating on behalf of the service member you must have a Power of Attorney (POA).
When: M-F: 0800-1700, Closed: US Fed/Italian Holidays; Last appt. for Turn In is 1500/Last Pick Up appt. is 1600; At this time NO walk ins for Outbound, please make appt on our website/For Pick Ups call the VPC for appt.
Where: Torri di Quartesolo Complex - Via U. Scarpelli, 8 Bldg 928/ Entrace 8 36100 Vicenza
Cost: N/A
Phone: DSN: 646-2481/2482; CIV: +39 0444380262
Email: VICENZA.VPC@IALPOV.US
Resource Provider: Logistics Readiness Center (LRC)
Last Updated: 9/1/2020
Vehicle Registration
All vehicle registration activities take place at the Vehicle Processing Center (VPC): Vehicle Registration Office, Inspection Warehouse & Vehicle Safety Inspection.
You will need to register all vehicles annually. Annual registration is also required to receive a fuel card each year to purchase fuel and oil coupons for your primary vehicle. NOTE: You will need a Power of Attorney (POA) to register a vehicle on your Soldier’s behalf.
Category: In-processing, Out-processing, Transportation, Vehicle Services, Other Relocation Resources, Personal Property
Population: Service Members, Family Members, Civilian Personnel
Intended for: DoD Cardholders
When: Vehicle Registration: Mon-Fri: 0900-1530
Where: Vicenza VPC Complex: Via U. Scarpelli, 8, Torri di Quartesolo
Cost: Varies
Phone: Vehicle Registration DSN: 646-2491/2492/2494; CIV: +39-0444-71-2491/2492/2494
Resource Provider: Logistics Readiness Center (LRC)
Last Updated: 9/1/2020
Veterans Affairs Office (VA)
VA Benefits
Category: Retirement, Legal Assistance, Veterans' Affairs, Other Military Resources
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: For eligible Veterans living or traveling abroad.
When: Mon-Fri, 0730-1630
Where: Bldg 126, Caserma Ederle
Cost: N/A
Phone: DSN: 646-4843/4840, CIV: +39 0444-71-4843/4840
Email: Call for email
Resource Provider: Veterans Affairs
Last Updated: 8/20/2020
Veterinary Treatment Facility (VTF)
Routine services for all government-owned animals; information on pet privilege, documentation needed, and restrictions.
All pets living on post must be registered with the VTF upon arrival. On-post housing may limit the number and breed of pets that an live in on-post housing.
Category: Veterinary Services
Population: Civilian Personnel, Service Members, Family Members
When: Appointments Avail: Mon-Wed, 0800-1200, 1300-1600; Fri, 0800-1200, 1300-1600; Closed Thurs, Sat & Sun
Where: Bldg 2310, Caserma Ederle (Although connected to the Health Clinic, the VTF is a separate entity with a separate entry. Enter through the appropriate entrance. Pets are NOT allowed in the Health Clinic.)
Cost: Dependent on services provided. Exam fee: $35, Vaccines: $10-$18
Phone: DSN: 363-9160 CIV: +39 0444-61-9160
Resource Provider: Veterinary Treatment Facility (VTF)
Last Updated: 7/17/2020
Vicenza Army Health Clinic
Vicenza Army Health Clinic provides excellence in healthcare through the establishment and fostering of a culture of patient and family centered care for our Nation’s Warriors and their families. We are care givers dedicated to provide excellent health care to our beneficiaries using military, host nation or stateside providers.
Category: Health Clinics and Hospitals, Hearing, Infectious Disease Counseling, Patient Liaison, Physicals, Pregnancy, Self-care, Sexually Transmitted Infections, Travel Medicine, Vaccinations, Other Medical Resources
Population: Service Members, Family Members
Intended for: DoD Cardholders
For information on Civilian & Retiree Space Available Care: https://rhce.amedd.army.mil/vicenza/Civilian_and_Retiree_Space_Available_Care_faq.html
When: Operating/Clinic/Sick Call Hours: Mon-Fri, 7:30am to 4:30pm; 3rd Thursday of the month: 12:30-4:30pm, with the first appointment booked at 1pm.
Where: Bldg 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: Call TriCare for information
Phone: DSN: 314-636-9000; CIV +39 0444 61 9000
Email: usarmy.vicenza.medcom-ermc.list.vzhc-patient-representative@mail.mil
Resource Provider: Regional Medical Center (RMC)
Last Updated: 9/4/2020
Vicenza Baptist Church
ReligiousOrganization- Baptist Church
Category: Relationship Building, Pastoral Counseling, Grief and Loss, Ministry
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: anyone
Where: Via G Ferrari 45 36100 Vicenza VI
Cost: None
Phone: 347-604-3379
Email: trdrylie@aol.com
Resource Provider: Non-DoD Resource Provider
Last Updated: 4/30/2020
Vicenza Claims Office - Legal Services
The Vicenza Claims Office provides eligible clients with comprehensive guidance and assistance in the filing of claims against the Government (e.g., HHG/POV Shipment Claims, Claims Resulting from Vandalism or Theft), as well as Article 139 Claims).
Category: Legal Assistance
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: Eligible Dod Cardholders
When: M-F 0830 to 1200 and 1300 to 1600 (the Claims Office closes at 1500 on Thursdays for staff training)
Where: Building 166, Caserma Ederle
Cost: N/A
Phone: DSN: (314) 646-8498, CIV: +39 0444-71-8498
Resource Provider: Legal Center or Judge Advocate General Office (JAG)
Last Updated: 12/6/2023
Vicenza Community Club (VCC)
An all-inclusive club that fosters and preserves good fellowship; Supports community projects, needs and services through equitable distribution of community enrichment funds generated from our thrift store and other USAG Italy-approved fundraising events.
Category: Clubs, Scholarships and Education Assistance, Charitable Organizations
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: DoD Cardholders
When: Activities Vary
Where: Locations Vary
Cost: Membership-based
Email: info@vccitaly.org; president@vccitaly.org; 1stVP@vccitaly.org; 2ndVP@vccitaly.org
Resource Provider: Community Club or Association
Last Updated: 9/9/2020
Vicenza Dental Clinic - DENTAC
Vicenza Dental Clinic enables expeditionary medical readiness through competent, efficient, and empathetic delivery of Oral Health Care to the Soldiers and Families of the Vicenza Military Community (VMC).
Category: Dental and Oral Health
Population: Service Members
Intended for: Active Duty, OTHER THAN ACTIVE DUTY care only provided on a Space Available basis and services fluctuate on provider availability, operational tempo, mission constraints, and available resources.
When: Mon-Fri: 7:30am-4:15pm; 11:30am-12:30pm; CLOSED the 3rd Thursday of every month: 11:30 a.m. to 4:30 p.m.
Where: Bldg 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: Family members are encouraged to consider Tricare Dental Insurance, METLIFE, providing 2 cleanings/year and virtually all restorative care with NO CO-PAY.
Phone: DSN: 636-9210; +39 0444-61-9210; Dental Emergencies After Hours - call the MP desk DSN: 314.646.5300, CIV: +39 (0) 444.71.5300 or DSN: 634-7626; CIV: +39 0444-71-7626
Resource Provider: Dental Services
Last Updated: 5/18/2023
Vicenza Field Office/ Counterintelligence – 24hr Duty Agent
Vicenza MI Detachment Counterintelligence – 24hr Duty Agent. Threat Awareness and Reporting. Terrorism. Espionage. Insider Threats.
Category: Crime Prevention, Risk Management
Population: Service Members, Family Members
Intended for: Active Duty Soldiers and Family Members and Commands
Where: Building 168, Caserma Ederle, Vicenza, Italy
Cost: 0
Phone: Cell: 331-172-2142
Resource Provider: Military Police (MP) or Provost Marshall (PMO)
Last Updated: 6/2/2020
Vicenza High School - DoDEA
Vicenza HS Mission: Educate, Engage, and Empower military connected students to succeed in a dynamic world.
Vicenza HS Vision: Excellence in Education for Every Student, Every Day, Everywhere
Category: Schools K-12, Other Education Resources
Population: Service Members, Family Members, Civilian Personnel
Intended for: Dependents of Service Members and eligible civilian employees assigned Caserma Ederle, Vicenza
When: Office hours: M-F, 7:30am-4:30pm; School hours: M-F, 8:10am-2:50pm; Summer hours: M-F, 8:30am-4:00pm
Where: Caserma Ederle
Cost: Tuition-free for eligible personnel
Phone: DSN Phone: 314-637-8600; CIV: 0039-0444-61-8600; From US: 011-39-0444-61-8600
Email: For contact email: https://www.dodea.edu/VicenzaHS/schoolContacts.cfm
Resource Provider: School or Department of Defense Education Activity (DoDEA)
Last Updated: 8/4/2020
Vicenza Middle School - DoDEA
Vicenza MS Mission: Educate, Engage, and Empower Military-Connected students to succeed in a dynamic world.
Vicenza MS Vision: Excellence in education for every student, every day, everywhere.
Category: Schools K-12, Other Education Resources
Population: Service Members, Family Members, Civilian Personnel
Intended for: Dependents of Service Members and eligible civilian employees assigned to Caserma Ederle, Vicenza
When: Regular Hours, M-F: 8:00am-4:00pm; Summer Hours: 8:30am-4:30pm
Where: Villagio Family Housing Area
Cost: Tuition-free for eligible personnel
Phone: DSN: 314-637-8670; CIV: +39 0444-61-8670; From US: 011-39-0444-61-8670
Email: For contact info: https://www.dodea.edu/VicenzaMS/schoolContacts.cfm
Resource Provider: School or Department of Defense Education Activity (DoDEA)
Last Updated: 8/4/2020
Villaggio School Age Center (SAC)
Army School Age Centers provide care during:
*Before school and after school *School closures *Seasonal and holiday school breaks *Summer Camp *Hourly Care.
Children have access to computer labs and can receive help on daily homework assignments. Programs are nationally accredited and utilize standard curricula through formal partnerships with nationally-recognized organizations such as 4-H and Boys & Girls Clubs of America (BGCA).
* Depending on school configuration
Category: Child Care
Population: Service Members, Family Members, Civilian Personnel
Intended for: DoD Cardholders
When: School Days, Mon-Fri: 5:45am-8:00am / 2:45pm-6:15pm; Sat/Sun: Closed; Non-School Days: 5:45am-6:15pm
Where: Bldg. 703, Villagio Housing Area
Cost: Call for information
Phone: DSN: (314)646-4443; CIV: +39 0444-71-4443
Resource Provider: Child Youth and School Services (CYSS)
Last Updated: 9/9/2020
Vincenza Elementary School - DoDEA
Vicenza ES Mission: Educate, Engage and Empower military-connected students to succeed in a dynamic world.
Vicenza ES Principal's Vision: To create a secure, caring and stimulating atmosphere in which students can grow and mature emotionally, intellectually, physically and socially.
Category: Schools K-12, Other Education Resources
Population: Service Members, Family Members, Civilian Personnel
Intended for: Dependents of Service Members and eligible civilian employees assigned to Caserma Ederle, Vicenza
When: Please contact the school for school hours
Where: Villagio Family Housing Area
Cost: Tuition-free for eligible personnel
Phone: DSN: 314-637-8640; CIV: 0444-61-8640; From US: 011-39-0444-61-8640
Email: For contact info: https://www.dodea.edu/VicenzaES/schoolContacts.cfm
Resource Provider: School or Department of Defense Education Activity (DoDEA)
Last Updated: 8/4/2020
Visual Information Support Center (VISC) / TSC Photo Studio
Products and services
Head and shoulder/ Command photo
Self-help Lamination
Request video recording/ Conferences Support
3D Printing, Displays, Banners, Training and Fabrication
Audio Visual Loan Equipment
Category: Other Military Resources, Other Installation Resources, In-processing, Out-processing
Population: Civilian Personnel, Family Members, Service Members
Intended for: DoD Cardholder
When: 0900-1130/ 1300-1600 M-F
Where: Bldg 93, Caserma Ederle
Cost: Some products and services may require reimbursement by the Unit.
Phone: DSN: 314-634-7508, CIV: +39 0444-71-7508
Email: To request service or appointment: www.vios.army.mil
Resource Provider: Visual Information Support Center (VISC)
Last Updated: 8/31/2020
Warrior Zone - Del Din
A modern multi-purpose entertainment center for Soldiers to socialize, relax, and play video games and card games.
Category: Food and Dining, Other Recreation Resources
Population: Service Members, Family Members, Civilian Personnel
Intended for: DoD Cardholders
When: Mon-Thurs.- 0900-1800; Fri. 0900-midnight; Sat/Sun 1700-2000; Lunch 1130-1300 M-F; and Holidays 1700-2100
Where: Bldg 41, Del Din
Cost: Varies
Phone: DSN: 637-2715,2711,2712,2714; CIV: +39 0444-66-2715
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 5/18/2023
Weight Management - Armed Forces Wellness Center
The Wellness Center has state of the art equipment to assess an individual’s Resting Metabolic Rate. As a prerequisite to this assessment a client will attend the "Upping Your Metabolism" class that explains the role of metabolism and how to influence it. The classes will help them understand how to effectively use their results to reach their goals.
Note: Health assessment must be completed prior to your appointment.
Category: Nutrition, Weight Management, Men's Health, Women's Health
Population: Service Members, Family Members, Retirees, Civilian Personnel
Intended for: All DoD ID Cardholders
When: Mon-Fri, 0730-1630
Where: Bldg 2310 (2nd floor, Health Clinic), Caserma Ederle
Cost: N/A
Phone: DSN: 636-9260; CIV: +39 0444-61-9260
Resource Provider: Wellness Center
Last Updated: 5/18/2023
Weight Loss
Individual appointments with your Primary Care Manager for concerns about weight management
Category: Weight Management
Population: Service Members, Family Members
Intended for: Tri-care Beneficiaries
When: M,T,W,F: 0730-1130 / 1230-16301630; Thurs: 1230-1630
Where: Bldg 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: Contact Tri-Care for information about fees 636-9694/0444-61-9694
Phone: DSN: 636-9000, CIV: +39 0444-61-9000
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/19/2020
Women's Issues - Health Clinic
Individual appointments with your Primary Care Manager for concerns about women's issues.
Category: Women's Health
Population: Service Members, Family Members
Intended for: Tri-care Beneficiaries
When: M,T,W,F: 0730-1130 / 1230-16301630; Thurs: 1230-1630
Where: Bldg 2310, Vicenza Army Health Clinic, Caserma Ederle
Cost: Contact Tri-Care for information about fees 636-9694/0444-61-9694
Phone: DSN: 636-9015, CIV: +39 0444-61-9015
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/19/2020
Worksite Safety - Safety Office
Garrison Safety ensures safe and healthy workplaces within the VMC and DMC. Safety professionals inspect facilities to identify hazards for abatement actions. The Safety office collaborates with industrial hygiene, occupational health, fire department, facility engineers, and other professionals to develop and execute safety and health programs to minimize risk. Safety also conducts accident investigations as well as develops and administers off-duty seasonal safety promotion and training.
Category: Risk Management, Workplace Violence, Injury Prevention
Population: Civilian Personnel, Service Members
Intended for: VMC/Darby Employees, buildings, operations
Where: Building 28, Caserma Ederle
Cost: N/A
Phone: DSN: 646-8109/5392/5395/5394, CIV: +39-0444-71-8109/5392/5395/5394
Email: usarmy.usag-italy.imcom-europe.mbx.usag-italy-safety-office@mail.mil
Resource Provider: Safety Office
Last Updated: 7/20/2020
Worksite Safety and Wellness/Ergonomic Evaluation - Safety Office
Upon request will evaluate the ergonomic setting of offices and/or other workplaces and or provide ergonomic training to organizations
Category: Occupational Health
Population: Service Members, Family Members
Intended for: Service Member, Civilian Personnel, Local National Employees
When: By appointment only
Where: Bldg 2310 (2nd floor), Caserma Ederle
Cost: N/A
Phone: DSN: 636-9418, CIV: +39-0444-61-9418
Resource Provider: Safety Office
Last Updated: 7/20/2020
Worksite Safety and Wellness/Respiratory Protection - Safety Office
Periodic evaluation of employees who need to wear respirators at work (painters, sandblasting, fire fighters, etc).
Category: Occupational Health
Population: Service Members, Family Members
Intended for: Service Member, Civilian Personnel, Local National Employees
When: By appointment only
Where: Bldg 2310 (2nd floor), Caserma Ederle
Cost: N/A
Phone: DSN: 636-9418, CIV: +39-0444-61-9418
Resource Provider: Safety Office
Last Updated: 7/20/2020
Worksite Safety and Wellness/Vision Conservation - Safety Office
Evaluation of eye hazards work areas. Educate employees on eye injuries prevention. Ensure workers utilize proper eye protection. Provide periodic vision screenings, if required by conditions of employment
Category: Occupational Health
Population: Service Members, Family Members
Intended for: Civilian Personnel, Local National Employees
When: By appointment only
Where: Bldg 2310 (2nd floor), Caserma Ederle
Cost: N/A
Phone: DSN: 636-9418, CIV: +39-0444-61-9418
Resource Provider: Safety Office
Last Updated: 7/20/2020
Worksite Safety and Wellness/Worksite visits - Safety Office
Periodically conducts worksite visits to various workplaces, to evaluate potential exposures, to observe work practices and to educate on injuries prevention.
Category: Workplace Discrimination and Harassment
Population: Service Members, Family Members
Intended for: Service Member, Civilian Personnel, Local National Employees
When: By appointment only
Where: Bldg 2310 (2nd floor), Caserma Ederle
Cost: N/A
Phone: DSN: 636-9418, CIV: +39-0444-61-9418
Resource Provider: Safety Office
Last Updated: 7/20/2020
Worksite Safety for DA Civilians and Local Nationals - Occupational Health
As per Italian and DOD regulations, as well as OSHA standards, all Department of Army Civilians and Local National employees exposed to hazards are seen periodically by a competent physician. The frequency of the visits is determined by the type of job and hazard exposures
Category: Occupational Health, Workplace Violence
Population: Civilian Personnel
Intended for: Civilian Personnel, Local National Employees
When: By appointment only
Where: Bldg 2310 (2nd floor), Caserma Ederle
Cost: N/A
Phone: DSN: 636-9153, CIV: +39 0444-61-9153
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/31/2020
