Adolescent Alcohol and/or Drug Abuse Prevention Services
Provides prevention Education; support, and confidential counseling services to adolescents.
Category: Alcohol Abuse, Child Health and Development
Population: Family Members
Intended for: Adolescents
When: M-F 0800-1600. Summer hours 0900-1500. Call for appointment.
Where: Ansbach Middle/High School
Cost: None
Phone: Com: 09802-83-2808
Email: AnsbMHS.Principal@eu.dodea.edu
Social Media: N/A
Resource Provider: Adolescent Support and Counseling Services (ASACS)
Last Updated: 3/14/2022
Alcohol and Drug Abuse Prevention Training
The Army Substance Abuse Program (ASAP) is dedicated to preserving the fighting strength through alcohol and drug prevention efforts. Changing perceptions about binge drinking, illicit drug use, and abuse of prescription drugs is paramount in this effort.
Category: Alcohol Abuse, Drug and Substance Abuse, Other Health Resources
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees
When: M-F, 0730-1630. Call for an appointment.
Where: Katterbach Kaserne, Bldg. 5817A, 2nd Floor, Rooms 237, 238, 239
Cost: These services are offered at no cost to you
Phone: CIV+49 9802 83 3342 / DSN: 314 467 3342
Email: bruce.e.eckenroth.civ@army.mil
Social Media: N/A
Resource Provider: Army Substance Abuse Program (ASAP)
Last Updated: 3/14/2022
American Consulate - Frankfurt
The Consulate General of the United States in Frankfurt am Main represents the interests of the United States government in Frankfurt, Germany and nearby surrounding areas. It is the United States' largest Consulate General, and is larger, in terms of both personnel and facilities, than many U.S. Embassies.
Category: Other Family Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Where: Gießenstr 30, 60435 Frankfurt am Main
Cost: Varies
Phone: CIV. 069-7535-0 (24/7)
Resource Provider: Other Government Agencies
Last Updated: 11/16/2022
American Consulate – München
The Consulate General of the United States in Frankfurt am Main represents the interests of the United States government in Frankfurt, Germany and nearby surrounding areas. It is the United States' largest Consulate General, and is larger, in terms of both personnel and facilities, than many U.S. Embassies.
Category: Other Family Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Monday – Thursday 2 – 4 p.m
Where: Königstrasse 5, 80539 München
Cost: Varies
Phone: CIV. 030-8305-1200
Resource Provider: Other Government Agencies
Last Updated: 11/16/2022
American Embassy
The mission of the U.S. Embassy is to advance the interests of the United States, and to serve and protect U.S. citizens in German
Category: Other Family Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Monday - Friday, 0830-1730
Where: Clayallee 170 14191 Berlin
Cost: Varies
Phone: CIV +49 30 83050
Resource Provider: Other Government Agencies
Last Updated: 11/16/2022
American Red Cross 24/7
The American Red Cross, also known as the American National Red Cross, is a non-profit humanitarian organization that provides emergency assistance, disaster relief, and disaster preparedness education in the United States.
Category: Other Family Resources
Population: Family Members, Civilian Personnel, Retirees, Service Members
When: 24/7
Where: Online
Cost: N/A
Phone: CIV. 001-877-272-7337 U.S. toll-free
Resource Provider: Non-DoD Resource Provider
Last Updated: 11/16/2022
Anger and Stress Management
The Family Advocacy Program (FAP) offers classes on Anger Management. Discuss and learn skills and coping strategies for the management of anger in order to improve communication, reduce conflict, and promote healthier relationships.
Category: Anger Management, Stress Management
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees
When: Mon-Thu., 0800-1700, Fri. 1200-1700 (Katterbach); Mon-Fri., 0900-1200, 1300-1600. Pre-registration is requested (Storck)
Where: Katterbach Kaserne, Bldg. 5817A, 2nd Floor; Storck Barracks BLDG 6510 Illesheim 91471
Cost: None
Phone: 09802832883 (Katterbach); +49(0)9841-83-4555 (Storck)
Social Media: N/A
Resource Provider: Army Community Service (ACS)
Last Updated: 3/14/2022
Ansbach Klinikum (hospital - OFF POST)
Klinikum Ansbach is a local clinic in Ansbach . Klinikum Ansbach is a specialist provider with a wide range of medical services.
Category: Health Clinics and Hospitals
Population: Civilian Personnel, Family Members, Retirees, Service Members
Where: Escherichstr. 1, Ansbach
Cost: Varies
Phone: CIV. 0981-4840
Resource Provider: Non-DoD Resource Provider
Last Updated: 9/6/2022
Ansbach Law Center
The Ansbach Legal Assistance Office offers free legal advice in Ansbach and Illesheim. Certified military and/or Army civilian attorneys advise on most areas of civil law, including consumer law issues, contract disputes, landlord/tenant disputes, contract review, creditor problems, nonsupport, immigration, motor vehicle laws, merchant scams, wills, powers of attorney, bankruptcy and indebtedness, separation/divorce, notarizations and taxation.
Category: Legal Assistance
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Monday – Thursday: 9:00 – 11:45 a.m., 1:00 – 4 p.m. Friday: 1:00 – 4 p.m. Closed on U.S. federal holidays.
Where: Katterbach Kaserne, Bldg. 5817, 3rd Floor
Cost: No cost
Phone: Administrative Law section: CIV. 09802-83-2675 / DSN 467-2675
Email: usarmy.ansbach.usag.list.military-claims-office@mail.mil
Resource Provider: Legal Center or Judge Advocate General Office (JAG)
Last Updated: 11/18/2022
Ansbach Road Conditions Hotline (DES
Provides information about the overall state of roads.
Category: Other Local Emergency Services
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: 24/7
Cost: None
Phone: CIV. 09802-83-3882; DSN (314) 467-3882
Resource Provider: Directorate of Emergency Services (DES)
Last Updated: 11/16/2022
Ansbach Vehicle Processing Center (VPC)
When you receive your PCS orders you're entitled to ship your privately owned vehicle (POV) from or between locations overseas. If you wish to ship your POV overseas it must be authorized on your orders. Alternate ports may be used if approved by the military traffic management command (MTMC). Requests to use an alternate port should be addressed to the Personal Property Shipping Office (PPSO).
Category: In-processing, Out-processing, Other Relocation Resources
Population: Civilian Personnel, Family Members, Service Members
When: 0800 - 1600 Mon- Friday
Where: Meinhardswindener Strasse (Barton Barracks) Ansbach, Bavaria, Germany 91522
Cost: A copy of orders required
Phone: CIV: +49 (0) 981 97781159 phone Toll Free: 0800-CARSHIP Fax: phone +49 (0) 981 97784372
Email: Ansbach.VPC@ialpov.us
Resource Provider: US Army Garrison (USAG)
Last Updated: 11/18/2022
Army Emergency Relief (AER)
Army Emergency Relief (AER) is a private, non-profit organization established to assist Soldiers and their Family members in emergency financial situations due to no fault of their own. Financial assistance is given in the form of an interest-free loan, grant, or combination of the two. Loans are repaid by an allotment.
Category: Banking, Other Education Resources, Other Family Resources
Population: Service Members, Family Members
Intended for: Active Duty, Family Members
When: Mon-Thu., 0800-1700. Fri.1200-1700 (Katterbach); Mon-Fri., 0900-1200, 1300-1600. Call for an appointment
Where: Katterbach Kaserne Bldg. 5817A; Storck Bldg. 6510
Cost: None
Phone: Commercial: 09802-83-2883, DSN: 467-2883 (Katterbach); Commercial: 09841-83-7555 (Storck)
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 3/14/2022
Army Lodging - Ansbach
Army Lodging provides quality accommodations and hospitality services on select posts. With over 1837 guest rooms at 18 locations worldwide, Army Lodging facilities are available to eligible patrons and comparable to limited-service commercial hotels. Get started with your on-post Army Lodging reservation by visiting the DoD Army Lodging site.
Category: Housing and Temporary Lodging
Population: Civilian Personnel, Family Members, Retirees, Service Members
Where: USAG Ansbach - Urlas Housing BLDG 8152 Ansbach 91522
Cost: Varies
Phone: CIV +49 (0)9802-83-7014 / DSN (314)-467-7014
Email: usarmy.ansbach.id-europe.list.mwr-lodging@mail.mil
Resource Provider: Army Lodging
Last Updated: 9/6/2022
Army Lodging - Grafenwoehr
Army Lodging provides quality accommodations and hospitality services on select posts. With over 1837 guest rooms at 18 locations worldwide, Army Lodging facilities are available to eligible patrons and comparable to limited-service commercial hotels. Get started with your on-post Army Lodging reservation by visiting the DoD Army Lodging site.
Category: Housing and Temporary Lodging
Population: Civilian Personnel, Family Members, Retirees, Service Members
Where: Grafenwoehr Lodging Concord Avenue 619 Grafenwoehr, Germany, 92655
Cost: Varies
Phone: Main: 011 (49) 9641-93640 from USA Main: 09641-93640 within Germany DSN: 314-475-1700
Email: usarmy.grafenwoehr.imcom-fmwrc.list.army-lodging@mail.mil
Resource Provider: Army Lodging
Last Updated: 9/6/2022
Army Pregnancy Postpartum
Pregnancy and Postpartum Physical Training (P3T) exercise sessions assist Soldiers in maintaining optimal fitness during pregnancy and improving readiness postpartum to return a fit Soldier back to unit PRT after maternity leave and the postpartum period.
Category: Health and Medical Benefits, Physical Fitness, Weight Management, Health Clinics and Hospitals, Pregnancy
Population: Service Members
Intended for: Female AD Service Members
When: Mondays – Fridays, 0730 -1630. Third Thursday of month 0730 – noon.
Where: Building 8156, Comanche Blvd, Urlas Kaserne 91522 Ansbach, Germany
Cost: None
Phone: 0637194643600
Email: usarmy.ansbach.id-europe.mbx.pao@mail.mil
Resource Provider: TRICARE
Last Updated: 7/30/2020
Army Wellness Center
Promote wellness and encourage healthy lifestyles for the military community in Bavaria. We strive to provide integrated and standardized primary prevention programs and services that promote enhanced and sustained healthy lifestyles to improve the overall well being of Soldiers and Family Members.
Category: Health Clinics and Hospitals
Population: Service Members, Family Members
When: Wednesdays
Where: UrlassStrasse, 91522 Ansbach, Germany
Cost: Tricare
Phone: DSN 590-3600 CIV 06371-9464-3600
Resource Provider: Wellness Center
Last Updated: 5/20/2022
Automotive Skills Center (DFMWR)
Ansbach Automotive Skills Center is a professionally operated and outfitted garage built for Ansbach community members to maintain and repair their personal vehicles. Shop patrons can develop mechanical, technical, and problem-solving skills applicable to all military occupational specialties.
TO USE THIS FACILITY, PLEASE NOTE THAT A SHOP SAFETY BRIEFING IS REQUIRED
Category: Automotive Crafts Shop
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Tuesday – Friday 11 a.m. – 7 p.m. Saturday, Sunday 10 a.m. – 6 p.m. Closed Monday, U.S. holidays.
Where: Urlas Housing Bldg. 8130 Ansbach 91522
Cost: Varies
Phone: CIV. 09802-83-2753 / DSN (314) 467-2753
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 9/6/2022
Barber Shop
Hair cut
Category: Other Installation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Tuesday – Friday 9 a.m. – 6 p.m. Saturdays 9 a.m. – 2 p.m. Closed Sunday, Monday, German, U.S. holidays
Where: Storck Barracks, Bldg. 6642
Cost: Varies
Phone: CIV 09841-403778
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 5/20/2022
Behavioral Health Counseling
Providing professional services for members of the community that include Post Traumatic Stress Disorder, Depression, Bipolar Disorder, Anxiety, Stress, Self-Esteem Issues, Grief, Anger, Insomnia, Child Therapy, Life Changing Circumstances, Relationship Issues, Couples/Martial Therapy, Medication Management, Abuse Counseling, Diagnosis Clarification, and Mental Health Education; Trainings
Category: Other Behavioral Health Resources, Depression, Drug and Substance Abuse, Suicide and Self-Harm, Anxiety, Health Clinics and Hospitals
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians (space available), Retirees (space available)
When: M-Friday, 0730 to 1630 or MP Station in case of emergency
Where: Building 8156, Comanche Blvd, Urlas Kaserne 91522 Ansbach, Germany
Cost: None
Phone: 0637194643600
Email: usarmy.grafenwoehr.medcom-brmc.list.meddac-b-pao@mail.mil
Resource Provider: TRICARE
Last Updated: 7/30/2020
Better Opportunity for Single Soldiers (BOSS)
The Better Opportunities for Single Servicemembers (BOSS) program represents the voice of the single servicemember. If you're a single servicemember, BOSS members advocate for you by advancing quality of life issues on the installation, and in the barracks, to senior leaders on post and throughout the Army. "Let Your Voice Be Heard"
The BOSS program is based on three program pillars:
Quality of Life
Community Service
Recreation and Leisure
Category: Single Service Member Activities, Other Recreation Resources, Volunteering
Population: Service Members
Intended for: All single Soldiers/geographical bachelors can participate in BOSS events. In addition we open our events up to the rest of the demographic (married Soldiers/DOD civilian) if any extra slots are available.
When: Mon-Fri., 1130-1800
Where: Katterbach Kaserne, BLDG 5807
Cost: No cost
Phone: Com: 09802-83-3225
Resource Provider: Better Opportunities for Single Soldiers (BOSS)
Last Updated: 3/14/2022
Breast Feeding
New parent support. Meet new people and gather support for breastfeeding, Meet-ups are a great opportunity for expecting moms, new moms, or experience moms to meet, discuss issues or concerns ask questions and share stories. A certified Lactation Counselor available on-site.
Category: Infants, Child Health and Development
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Women with infants.
When: M-Th., 0800-1700. Fri.1200-1700.
Where: Katterbach Kaserne, Bldg. 5817A, 2nd Floor
Cost: None
Phone: 09802832883
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 7/30/2020
Cardiopulmonary Resuscitation (CPR) Training
Adult, child and infant CPR/Basic First Aid/AED training.
Category: Other Health Resources, Other Education Resources, Other Safety Resources
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Military Personnel, Civilian Personnel, Contractors, Retirees, Dependents/Family Members over age 16, Local National Employees
When: Contact for class schedule
Where: Bldg 5817B, Rms. 203 (Katterbach Kaserne)
Cost: $55
Phone: COM: 09802-83-2136, DSN: 467-2136
Email: ansbach@redcross.org
Resource Provider: American Red Cross (ARC)
Last Updated: 3/25/2022
Casualty and Mortuary Affairs (DHR)
To assist and support families in an emotionally stressful time of bereavement, as well as provide training and resources to all Soldiers serving in a casualty notification or assistance capacity and to those dedicated professionals assisting family members in their greatest time of need. Casualty Assistance provides assistance to next-of-kin of critically injured, ill or deceased Army soldiers, retirees, and veterans to include Benefits Counseling; Military Funeral Honors; and Casualty Assistance/Notification Officer training (CAO/CNO).
Category: Other Family Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Monday – Thursday 7:30 a.m. – noon, 1 – 4:30 p.m. Friday 1 – 4:30
Where: Katterbach Kaserne, Bldg. 5818, rm. 104
Cost: Varies
Phone: CIV. 09802-83-3301; DSN (314) 467-3301
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 11/16/2022
Child Abuse & Neglect
Evaluation and treatment for domestic sexual assault/rape, child and adult physical abuse, child sexual abuse, and child neglect and deployment related issues which have reached crisis proportions. Crisis intervention services for situations involving rape, child and adult physical abuse, child sexual abuse and child neglect are available 24 hours a day, 7 days a weeks through Family Advocacy.
Category: Child Abuse and Neglect, Child Care, Child Health and Development, Crime Prevention, Coping Skills
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees, Local National Employees
When: M-Th., 0800-1700. Fri.1200-1700.
Where: Building 8156, Comanche Blvd, Urlas Kaserne 91522 Ansbach, Germany
Cost: None
Phone: Civ: 09802832883 Hotline: 01622710334
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Family Advocacy Program (FAP)
Last Updated: 8/6/2020
Child Abuse & Safety
The Domestic Abuse Victim Advocacy Program offers a multitude of support services, information and referral, and crisis intervention. Crisis intervention services include: client intake and assessment, referrals to military and civilian resources, ongoing support and follow up services, and information on reporting child abuse and neglect. Regularly scheduled classes are offered to the community, along with detailed briefings for units, Family Readiness Groups, and other groups interested in learning more about domestic violence and child maltreatment prevention and safety Education;.
Category: Child Abuse and Neglect, Child Health and Development, Parenting, Family Safety
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees.
When: M-Th, 0800-1700. Fri. 1200-1700. Call to schedule an appointment.
Where: Katterbach Kaserne, Bldg. 5817A, 2nd Floor
Cost: None
Phone: Commercial: 09802-83-2883, DSN: 467-2883
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/6/2020
Child Rearing
Experienced professionals in the New Parent Support Program who have extensive knowledge of the issues confronting parents today will help you learn to cope with everyday demands of parenthood, stress, isolation, deployment, reunion, & other essential family skills through one-on-one home or office visits. These parent Education; services will include detailed information regarding parenting issues.
Category: Child Health and Development, Child Care, Parenting, Infants
Population: Service Members, Civilian Personnel, Family Members
Intended for: Active Duty, Family Members, Department of the Army Civilians
When: M-Th., 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Katterbach Kaserne, Bldg. 5817A, 2nd Floor
Cost: None
Phone: Commercial: 09802-83-2883, DSN 467-2883
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/6/2020
Child, Young and School Services (CYS)
USAG Ansbach Child, Youth and School (CYS) Services programs are designed to help children and youth build within themselves a positive self-concept that will help develop them into productive caring adults. We provide safe, healthy, and stimulating environments where children and youth feel accepted and respected, as well as having the opportunity to participate in age-appropriate developmental activities. We strive to provide a place where they can safely express their feelings without withdrawing, fighting, or giving up their rights. Children and youth are free to make choices and accept responsibility for those choices through character building education that will help develop and nurture a spirit of cooperation, creative problem solving, and individual responsibility.
Category: Child Care
Population: Civilian Personnel, Family Members, Service Members
When: Monday – Friday 8 a.m. noon, 1 – 5 p.m. Closed on U.S. federal holidays
Where: Katterbach Kaserne, Bldg. 9028
Cost: Please call for more information
Phone: DSN 467-2828, CIV 09802-83-2544, After Hours: CIV 0162-296-4338
Resource Provider: Child Youth and School Services (CYSS)
Last Updated: 5/20/2022
Childcare
Access to child care directly affects mission readiness, morale, and retention of defense personnel worldwide. For this reason, the Department of Defense is committed to connecting military and DoD-affiliated families to quality, affordable child care programs.
Category: Child Care
Population: Civilian Personnel, Family Members, Service Members, Retirees
Cost: Varies
Resource Provider: Adolescent Support and Counseling Services (ASACS)
Last Updated: 9/22/2022
Children with Special Needs
Exceptional Family Member Program (EFMP) works in concert with other military and civilian agencies, provides a comprehensive multi-agency approach for community support, housing, medical, Education;al, and personnel services to Families with special needs.
Category: Special Needs Families, Child Health and Development, Family Safety, Parenting, Other Family Resources
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Retirees, and DoD Civilians
When: M-Th., 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Bldg. 5817A, Katterbach Kaserne
Cost: None
Phone: Commercial: 09802-83-2883 /2846 or 09841-83-4555/4764, DSN 467-2883 /2846 or 467-4555 /4764
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/6/2020
Civilian Personnel Advisory Center
Provides civilian personnel advice on employment and training.
Category: Finding a Job, Other Employment Resources, Job Training
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: All ID Card Holders
When: Contact for information
Where: Barton Barracks, Bldg 5254, Rm 307
Cost: None
Phone: AF and LN CIV: 09811-83-7897/7640 DSN: 468-7897/7640 Non appropriated Funds call DSN: 468-7803/ 7880 CIV: 09811-83-7803
Email: CPAC: usarmy.bavaria.hqda-cpac.mbx.grafenwoehr-cpac@mail.mil NAF: usarmy.bavaria.hqda-cpac.mbx.naf@mail.mil
Social Media: N/A
Resource Provider: Civilian Personnel Advisory Center (CPAC)
Last Updated: 8/6/2020
Civilian Personnel Advisory Center (CPAC): Non-Appropriated Fund Office
The Civilian Personnel Advisory Center is made up of a team of human resources professionals dedicated to supporting and empowering soldiers, civilians, families and veterans worldwide in an era of persistent conflict. The CPAC office is responsible for recruiting, retaining and sustaining a high quality volunteer force through innovative and effective enterprise solutions and ensures human resources readiness of the Total Army across the full spectrum of operations.
Category: In-processing, Out-processing
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Mon., Weds., & Fri.: 9:00 a.m. - 3:00 p.m. Thurs.: 1:00 - 3:00 p.m.
Where: Located on Katterbach Kaserne, Bldg 5817 - 2nd floor
Cost: No cost
Phone: Tel. CIV. 09641-705262084
Resource Provider: Civilian Personnel Advisory Center (CPAC)
Last Updated: 11/18/2022
Claims Assistance (ALC)
The Personal Property Processing Office provides counseling and assistance to Department of Defense military and civilian personnel moving in and out of the USAG Ansbach area of responsibility. PPPO staff makes every effort to ensure you are informed about your entitlements and your personal property shipment is handled professionally with all the courtesy you deserve.
Category: Legal Assistance
Population: Civilian Personnel, Service Members
When: Monday – Thursday 9 – 11:45 a.m., 1 – 4 p.m. Friday 1 – 4 p.m.
Where: Katterbach Kaserne, Bldg. 5817, 3rd Floor
Cost: No Cost
Phone: DSN 467-2104/3961, CIV 09802-83-2104/3961
Resource Provider: Other Military Service Provider
Last Updated: 5/20/2022
Cleaners
Cleaning and laundry services for clothing and other items including curtains and duvets.
Category: Other Installation Resources
Population: Civilian Personnel, Retirees, Family Members, Service Members
When: Tuesday – Friday 11 a.m. – 7 p.m. Saturday, Sunday 10 a.m. – 6 p.m. Closed Monday
Where: Urlas Community, Exchange Mall
Cost: Varies
Phone: CIV. 09802-83-7070; DSN (314) 467-7070
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 11/18/2022
Counterintelligence, USAG Ansbach Field Office
Conducts continuous counterintelligence (CI) collection, investigations and operations in support of USAG Bavaria to develop early warning of terrorist activities and deny adversary intelligence of sensitive and critical U.S. forces order of battle, technologies, vulnerabilities, capabilities and intentions.
Category: Crime Prevention, Risk Management, Other Safety Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Monday – Friday 9 a.m. – 5 p.m.
Where: Katterbach Kaserne, Bldg. 5917 D
Cost: No Cost
Phone: CIV.0162-296-7278 24/7, DSN 587-5302, CIV 09802-83-3596
Resource Provider: Other Government Agencies
Last Updated: 5/20/2022
Crisis Intervention Services
ACS Family Advocacy Program (FAP) crisis intervention services are provided on a short term, temporary basis and are focused on promoting stability by assisting individuals in a crisis situation with resuming a normal level of function and minimizing the potential for trauma. Crisis intervention services include: client intake and assessment, safety planning, referrals to military and civilian resources, ongoing support and follow up services, and information on reporting domestic abuse, child abuse, and intimate partner sexual assault.
Category: Other Local Emergency Services, Family Safety
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees.
When: Mon-Thu, 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Katterbach Kaserne, Bldg. 5817A, 2nd Floor
Cost: None
Phone: Commercial: 09802-83-7777/2883, DSN: 467-7777/2883 Victim Advocate Emergency Hotline: 0162-271-0334
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 3/14/2022
Customs Office
The Customs Office supports U.S. Army Europe's Provost Marshal by coordinating host nation customs policy and programs affecting the U.S. Forces and U.S. members in Germany. The Office enforces the NATO Status of Forces Agreement with its supplementary agreement and investigates violations of customs and tax privileges which are granted to U.S. Forces personnel in Germany.
Category: Personal Property, Other Relocation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Monday – Friday 8 a.m. to Noon and 1:00 p.m. to 4 p.m. Closed on U.S. federal holidays and the last working day of each month at 3 p.m. for staff training.
Where: Bismark Kaserne
Cost: No Cost
Phone: DSN 587-5352 / 5353, CIV 09641-70-587-5253 / 5353
Resource Provider: Other Government Agencies
Last Updated: 5/20/2022
CWT Sato Travel
CWTSatoTravel provides travel services for U.S military and civilian government agencies.
Category: Other Installation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Mondays – Fridays 9 a.m. – noon, 1 – 4:30 p.m. Open U.S. holidays. Closed German holidays
Where: Katterbach Kaserne, Bldg 5817
Cost: Varies
Phone: CIV. 09802-83-2633 / DSN (314) 467-2633
Resource Provider: Non-DoD Resource Provider
Last Updated: 9/6/2022
Defense Enrollment Eligibility Report System (DEERS) and ID Card Section (DHR)
The ID Card Section at the Central Processing Facility at Katterbach Kaserne, part of the Directorate of Human Resources, helps newcomers gain their Common Access Card identifications (CAC).
WALK-IN SERVICES INCLUDE:
CAC issuance and update
DEERS enrollment of newborns and updates
Family member DoD ID card issuance
Dependency determination applications
Member-of-household applications
CAC lock/pin reset
Lost or stolen ID card (must have MP report -- see details below)
Military/civilian expiring ID/CAC prior to next available appointment
Adding a new dependent
In-processing civilian personnel (72 hours after in-processing at CPAC)
Category: ID Cards, Installation Access Control
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Mondays – Thursdays 7:30 a.m. to noon, 1 – 4 p.m. Fridays 1 – 4 p.m. Last customer seen 15 min. prior to closing.
Where: Katterbach Kaserne, Bldg. 5818, rm. 103
Cost: No Cost
Phone: CIV 09802-83-3448 / DSN (314) 467-3448/3302
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 9/6/2022
Depression
Psychological assessment and treatment.
Category: Depression, Other Behavioral Health Resources
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees, and Local National Employees
When: M-F: 0730-1630. Third Thursday of month 0730–1200. Call for an appointment
Where: Building 8156, Comanche Blvd, Urlas Kaserne 91522 Ansbach, Germany
Cost: None
Phone: Commercial: 06371-9464-3600, DSN: 590-3600
Email: usarmy.grafenwoehr.medcom-brmc.list.meddac-b-pao@mail.mil
Resource Provider: Behavioral Health
Last Updated: 8/6/2020
DIRECTORATE OF PUBLIC WORKS (DPW)
The Directorate of Public Works at U.S. Army Garrison Ansbach provides exceptional infrastructure, engineering resources, housing and facility management support and services incorporating sustainable development. The DPW team seeks to ensure the longterm viability of USAG Ansbach's support to the military and community, advancing environmental stewardship, community relations, and quality of life. As a team that is proactive, highly motivated and trained, DPW delivers services efficiently, ethically, and with pride in ownership.
Category: Other Installation Resources
Population: Civilian Personnel, Family Members, Service Members
When: Monday – Friday 8 a.m. – 5 p.m.
Where: Bismarck Kaserne, Bldg. 5843 A
Cost: No cost
Phone: CIV. 09641-70-587-1777 / DSN 587-1777
Email: usarmy.ansbach.imcom-europe.mbx.usag-ansbach-work-order-section@mail.mil
Resource Provider: Department of Public Works (DPW)
Last Updated: 11/18/2022
Domestic Violence
The Domestic Abuse Victim Advocacy Program provides comprehensive support to victims of domestic abuse, child abuse, and intimate partner sexual assault. FAP Victim Advocacy services are available 24 hours per day, 7 days a week and include: crisis intervention, information on reporting options, safety planning, assistance in securing medical treatment for injuries, information on legal rights and proceedings, and referral to military and civilian shelters and other resources available to victims. Regularly scheduled classes are offered to the community, along with detailed briefings for units, Family Readiness Groups, and other groups interested in learning more about domestic violence and child maltreatment prevention and safety Education;.
Category: Education Assistance for Survivors, Domestic Violence, Child Abuse and Neglect, Family Safety
Population: Family Members, Service Members, Civilian Personnel, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians.
When: M-Th: 0800-1700. Fri.: 1200-1700. Abuse prevention training available by request; assistance for Victims is available 24/7 by calling the FAP Victim Advocate Hotline.
Where: Katterbach Kaserne, ACS Bldg. 5817A, 2nd Floor
Cost: None
Phone: 24/7 FAP Victim Advocate Hotline: 0162-271-0334 or during duty hours, 09802-83-3660/7777
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/6/2020
Emergency Relief Program (AER)
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
Category: Other Local Emergency Services
Population: Family Members, Service Members
Intended for: Active Duty, Active Duty Family Members
When: Mon–Thu., 0800-1700, Fri. 1200-1700
Where: Katterbach Kaserne, Bldg. 5817A
Cost: No Cost
Phone: COM: 09802-83-2883, DSN 467-2883
Email: usarmy.ansbach.imcom-europe.mbx.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 3/25/2022
Emergency Services
Emergency telephone numbers for critical emergency services.
Category: Fire Department, Police
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: All personnel
Cost: No cost
Phone: Medical - COM: 09802 83 112 or DSN 112; Military Police (MP) - Com: 09802 83 3855/3856 or DSN 114
Resource Provider: Other Military Service Provider
Last Updated: 6/21/2022
Employee Assistance Program (EAP)
A voluntary, confidential program that helps employees (including management) work through various life challenges that may adversely affect job performance, health, and personal well-being and to optimize an organization's success. The Army’s EAP includes a wide variety of services to promote productivity, reduce absenteeism, enhance job performance and/or well-being, and support worksite safety, in order to ensure the Army’s mission is accomplished in an efficient manner.
Category: Drug and Substance Abuse
Population: Civilian Personnel, Family Members, Retirees
Intended for: DOD and NAF civilian employees, family members of military personnel over the age of 18, contractors, retired military/civilian personnel and their family members over the age of 18.
When: Monday - Friday: 0730-1630, Extended Hours on Wednesday until 1800 - Please call for an appointment
Where: Katterbach Kaserne, Building 5817, 2nd floor; Room 239
Cost: None
Phone: CIV: (+49) (0) 09802-83-3972 / DSN: (314) 467-3972
Resource Provider: Army Substance Abuse Program (ASAP)
Last Updated: 3/8/2022
Employment Readiness Program (ERP)
The Employment Readiness Program provides information and referral services on employment, education, training, transition and volunteer opportunities to give family members the competitive edge needed to secure meaningful employment.
Category: Other Employment Resources, Finding a Job, Job Training
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: All ID Card Holders
When: M-Th., 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Katterbach Kaserne Bldg. 5817A
Cost: None
Phone: DSN: 467-2883; 467-2846, COM: 09802-83-2883, 09802-83-2846 Storck Barracks - DSN: 467-4555, 467-4764 COM: 09841-83-4555, 09841-83-4764
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 3/14/2022
Exceptional Family Member Program (EFMP)
The Exceptional Family Member Program (EFMP) is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, and personnel services to Families with special needs. Soldiers on active duty enroll in the program when they have a Family member with a physical, emotional, developmental, or intellectual disorder requiring specialized services so their needs can be considered in the military personnel assignment process..
Category: Special Needs Families, Parenting, Family Safety
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees.
When: M-Th., 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Katterbach Kaserne Bldg. 5817A
Cost: None
Phone: Commercial: 09802-83-2883/2846 or 09841-83-4555/4764, DSN: 467-2883/2846 or 467-4555/4764
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 3/14/2022
Family Advocacy Program in Europe (FAP-E)
The FAP-E outreach and prevention program is designed to strengthen and improve the quality of life for our military Families by increasing self-sufficiency, resiliency and community cohesion for active duty, Family members, civilians and retirees. Together with garrison and host nation agencies, FAP-E provides a multitude of programs and services designed to build individual and Family strengths as well as advocate for non-violent communities.
Category: Other Behavioral Health Resources, Family Safety, Other Family Resources, Other Health Resources, Coping Skills, Marriage and Divorce Counseling, Relationship Building
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees.
When: M-Th., 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Katterbach Kaserne, Bldg. 5817A, 1st Floor
Cost: None
Phone: Commercial: +49(0) 98 0283 2883, DSN: 314 467 2883
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 3/8/2022
Family Issues and Support Services
Army Community Service (ACS) provides a comprehensive array of programs and services that focus on promoting self-reliance, resiliency, and maintaining the readiness of soldiers, families and military communities at large. Whether one-on-one or through a group training, ACS can help build the skills needed to cope with challenges such as: the everyday demands of parenthood/marriage, negative effects of stress and anger, moving with the military and finding opportunities to get involved, military mission demands such as deployments and reunions, financial planning and assistance, and much more.
Category: Other Family Resources, Families and Deployment, Parenting, Stress Management
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Adult Family Members, Department of the Army Civilians, and Retirees.
When: M-Th., 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Katterbach Kaserne, Bldg. 5817A, 1st Floor
Cost: None
Phone: Commercial: 09802-83-2883/2553, DSN: 467-2883/2553
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/6/2020
Financial Readiness Program
This program emphasizes personal financial responsibility and accountability by providing basic principles and practices of sound money management, counseling tools and referral services. Financial guidance is offered to those experiencing money management difficulties or for those who wish to be in control of their finances. A personalized budget and spending plan can be drawn up to your needs. Information and assistance is also available in areas such as military pay and allowances, consumer fraud, savings, insurance, car buying, home buying credit card management and much more. ACS Financial Planning and Consumer Affairs can help with budgeting, managing debt, and check writing classes. It offers consumer education classes, and consumer complaint advice and referral.
Category: Other Family Resources, Banking, Other Military Resources
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees.
When: M-Th., 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Katterbach Kaserne Bldg. 5817A
Cost: None
Phone: Commercial: 09802-83-2883/2724, DSN: 467-2883/2724, Call ACS for an appointment.
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 3/14/2022
Fingerprinting Office
The USAG Ansbach Security office provides security, information security, fingerprinting and foreign travel reporting support as well as timely travel warnings to U.S. Army Garrison Ansbach personnel and tenant organizations.
Category: Other Installation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Hours: Monday 0800 -1530 & Friday 1300 - 1530 By Appointment Only
Where: Katterbach Kaserne, Bldg. 5818
Cost: Varies
Phone: CIV: 09802-83-3473 DSN: (314) 467-7492
Email: usarmy.ansbach.id-europe.list.dptms-s2@mail.mil
Resource Provider: US Army Garrison (USAG)
Last Updated: 11/18/2022
First Aid/Cardiopulmonary Resuscitation (CPR) Training
American Red Cross CPR training classes give you the information and the skills you need to help adults, children and infants during breathing and cardiac emergencies. Whether you choose in-person or blended learning CPR training, our world-class instructors deliver the most up-to-date information that's engaging and effective.
Category: Other Education Resources, First Aid and CPR, Other Safety Resources
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: All ID Card Holders
When: Contact for information and/or schedule training
Where: Katterbach Kaserne - BLDG 5817 B Room 201
Cost: Varies
Phone: Commercial: 09802-83-2136/1760 or DSN: 467-2136/1760.
Email: ansbach@redcross.org
Resource Provider: American Red Cross (ARC)
Last Updated: 3/14/2022
Food Court
Food Court
Category: Food and Dining
Population: Civilian Personnel, Family Members, Retirees, Service Members
Where: Bldg 8134, USAG Ansbach - Urlas
Cost: Varies
Phone: 09802-958-1656
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 9/22/2022
Hearing Conservation
Screening and assessment
Category: Health and Medical Benefits, Hearing
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees, and Local National Employees
When: M-F: 0730-1630. Call for an appointment
Where: Urlas Kaserne, Bldg. 8156
Cost: Varies
Phone: Commercial: 06371-9464-3699, DSN 590-3699
Email: usarmy.ansbach.id-europe.mbx.pao@mail.mil
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/7/2020
Home-based business (HBB)
HBBs allow Families to work from their Army quarters, developing rewarding careers that follow them through PCS moves. The wide span of HBBs operated by Army Families includes:
Car repair/service
Hairdressing and hairstyling
Home baking and meal preparation
Pet grooming and pet sitting
Massage therapy
Retail sales from home
HBB owners need to obtain approval from the garrison commander or senior commander. We’ve recently streamlined the process to make it quicker and easier.
Category: Other Family Resources
Population: Family Members, Civilian Personnel, Retirees
When: Monday – Friday 8 a.m. – 5 p.m.
Where: Katterbach Kaserne, Bldg. 5817, Rm. 231
Cost: Varies
Phone: CIV. 09802-83-3631; DSN (314) 467-3631
Resource Provider: Army Community Service (ACS)
Last Updated: 6/21/2022
Housing Division
Housing Office Address:
USAG Ansbach
DPW-Housing Division
Unit 28736, Box 6524
APO AE, 09177-8736
Housing Services Office Phone:
011-49-980-83-2962/3959/3468 (Commercial)
467-2962/3959/3468 (DSN)
Installation Website: https://home.army.mil/ansbach/
Hours of Operation: Monday-Thursday 0730-1530
Friday 1200-1530
Closed on weekends, German and U.S. federal holidays
Housing assists with locating and/or providing adequate living accommodations on- or off-post for all eligible DOD military and civilian personnel. Housing assistance includes: eligibility and assignemnt for Army Family Housing (AFH) and Senior Living Quarters (SLQ); 24 Hour AFH and SLQ Maintenance; off-post housing support (i.e., rental agreement assistance and safety inspections); and managing government furnishings for AFH, SLQ, and off-post housing.
Housing Online User Services: https://www.housing.army.mil
Category: Housing and Temporary Lodging, Other Family Resources, Other Installation Resources
Population: Service Members, Family Members
Cost: Varies
Resource Provider: Housing Office or Service
Last Updated: 11/13/2023
Housing Services
To provide military and civilian families with well maintained and sustained living quarters as well as providing a variety of housing services and amenities.
Category: Other Installation Resources
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: All ID Card Holders
When: M-Th: 0730-1530. F: 1200-1530. Walk-ins. Contact for information
Where: Bismarck Kaserne, Bldg 5843-D Wing
Cost: None
Phone: Bismarck Kaserne - DSN: 467-3415, COM: 09802-83-3415 Storck Barracks - DSN: 467-4523, COM: 09841-83-4523
Email: Work orders: usarmy.ansbach.imcom-europe.mbx.usag-ansbach-work-order-section@mail.mil
Resource Provider: Housing Office or Service
Last Updated: 8/7/2020
Identification Card (ID)/Card Facility
The ID Card Section at the Central Processing Facility at Katterbach Kaserne, part of the Directorate of Human Resources, helps newcomers gain their Common Access Card identifications (CAC).
Category: ID Cards
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: Please call to check your eligibility.
When: Mon– Thu., 7:30 a.m. to noon, 1 – 4 p.m. Fridays 1 – 4 p.m
Where: Katterbach Kaserne Building #5818
Cost: No cost
Phone: COM: 09802-83-3302/3448, DSN 314-467-3302/3448
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 3/15/2022
Kantine (German restaurant)
German Restaurant
Category: Other Installation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Monday - Friday, 0600-1400
Where: Bismarck Kaserne Bldg 5843B
Cost: Varies
Phone: CIV 09802-83-2101 / DSN 467-2101
Resource Provider: Dining Facility
Last Updated: 9/6/2022
Katterbach Army Education Center
he Army Education Centers serving USAG Ansbach are located on Katterbach Kaserne and Storck Barracks and offer Soldiers, civilians and family members continuing education options. The Education Staff provides quality services and programs to active duty, retirees, civilians and family members. Professional guidance counselors provide a full range of adult and continuing education counseling. Individual counseling is available during duty hours on a walk-in basis.
Category: Higher Education, Military Education, Scholarships and Education Assistance, Other Education Resources
Population: Family Members, Service Members, Civilian Personnel
When: Monday – Friday 8 a.m. – 4:30 p.m.
Where: Katterbach Kaserne, Bldg. 5817 or Stork Kaserne, Bldg. 6503
Cost: Varies
Phone: CIV. 09802-83-2817; DSN (314) 467-2817 or CIV. 098041-83-4750 / DSN (314) 467-4750
Resource Provider: Adult Education Services
Last Updated: 6/21/2022
Katterbach Bowling Center
The Bowling Center is perfect for exciting family fun. Immerse yourself in a little friendly competition.
League play
Party/meeting space
Snack bars
The Bowling Center caters to audiences of all ages. Host children birthday parties or bring the teens in for Cosmic Bowling.
Category: Sports - Adult, Other Recreation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Thursday-Saturday 11 a.m. - 11 p.m. Sunday 11 a.m. - 8:30 p.m. Closed Monday, Tuesday, and US holidays.
Where: Katterbach Kaserne Bldg 9033
Cost: Adult Open Bowling $3.00 Youth Bowling $2.50 USBC Bowling $2.00 Lunchtime Bowling $2.00 League Bowling $2.50 Adult Shoe Rental $2.75 Youth Shoe Rental $2.50 E4 and below discount -20%
Phone: DSN 467-2771 CIV +49 (0)9802-83-2771
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 5/20/2022
Library (Bleidorn)
MWR Libraries support the greatest Army in the world with professional staff providing access to premier information resources and services, engaging and thought-provoking programs, community and collaboration spaces that support mission readiness and resiliency through lifelong learning and recreational pursuits.
Category: Libraries
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: All personnel with valid DOD ID.
When: Tue-Fri 1030-1830; Sat 1030-1630; Sun-Mon Closed
Where: Bleidorn Housing, Bldg. #5083
Cost: No cost
Phone: Com: 011-49-981-183-1740 or DSN 314-468-1740
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 3/14/2022
Mild Traumatic Brain Injury (mTBI)
Diagnosis, treatment, referral and counseling
Category: Other Medical Resources, Health and Medical Benefits, Health Clinics and Hospitals
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees, and Local National Employees
When: M-F: 0730-1630. Call for an appointment
Where: Urlas Kaserne, Bldg. 8156
Cost: Varies
Phone: Commercial: 06371-9464-3600, DSN 590-3600
Email: usarmy.ansbach.id-europe.mbx.pao@mail.mil
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/7/2020
Military and Family Life Counseling (MFLC) - Katterbach
We will now be offering telephone and video non-medical counseling in addition to face to face non-medical counseling. Consultants provide short term, situational , problem solving counseling. Services are confidential, and private with no records kept. We want to keep you moving forward!
Your military and Family life counselor can help with:
- Managing stress and changes at home due to COVID-19
- Adjusting to deployment and reintegration
- Preparing to move or adjusting after a move
- Strengthening relationships
- Managing problems at work
- Grieving the death of a loved one or colleague
Contact Information:
Katterbach Adult Counselor 0160-6256-487 or 0151-5339-0375
12th CAB Adult Embedded Counselor 0175-4866-208
CYS Child Counselor 541-403-0163
Category: Anger Management, Anxiety, Depression, Other Behavioral Health Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: Who is eligible?
Service members
- Department of Defense expeditionary civilians
- Their families and survivors
- Child and youth behavioral counselors are available to support children and youth up to age 18
- They also offer guidedance to families, staff and support personnel
When: Monday - Friday, 0730 - 1630
Cost: These services are offered at no cost to you
Phone: Commercial: +49(0)9802-83-2883, DSN (314) 467-2883
Resource Provider: Non-DoD Resource Provider
Last Updated: 6/21/2022
Military AutoSource (MAS) Ansbach On-base
MAS is the exclusive overseas military distributor and retailer of leading automotive manufacturers on-base including new and certified pre-owned domestic cars, trucks, SUVs, and vans from Chrysler, Dodge, Jeep, Ram, Ford and Lincoln. We also offer select Chevy and Nissan vehicles as well as the full range of iconic motorcycles from Harley-Davidson.
Category: Other Installation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Monday – Friday 10 a.m. – 6 p.m. Saturday 10 a.m. – 4 p.m. Closed on Sunday
Where: Shipton Barracks, Building 8134, Room 560
Cost: Varies
Phone: CIV +49 9802 6849903
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 11/16/2022
Military Crisis Line (In Europe)
If you or a loved one need immediate help, contact the crisis hotline. *Toll-free service many not be available through all carriers or in all countries
Category: Suicide and Self-Harm
Population: Civilian Personnel, Family Members, Retirees, Service Members
Cost: None
Phone: COMM 00800 1273 8255 or DSN 118
Resource Provider: Non-DoD Resource Provider
Last Updated: 9/22/2022
Military Family Life Consultant (MFLC) - Storck
We will now be offering telephone and video non-medical counseling in addition to face to face non-medical counseling. Consultants provide short term, situational , problem solving counseling. Services are confidential, and private with no records kept. We want to keep you moving forward!
Your military and Family life counselor can help with:
- Managing stress and changes at home due to COVID-19
- Adjusting to deployment and reintegration
- Preparing to move or adjusting after a move
- Strengthening relationships
- Managing problems at work
- Grieving the death of a loved one or colleague
Contact Information:
Storck Adult Counselor 0160-6259-834
School/Teen Counselor 314-602-4175
CYS Child Counselor 541-403-0163
Category: Other Behavioral Health Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: For all ID Card holders
When: Mon - Friday
Where: TBD
Cost: No cost
Phone: 0160-6259-834
Resource Provider: Army Community Service (ACS)
Last Updated: 6/21/2022
Mobilization, Deployment, and Support Stability Operations (MDSSO)
The Mobilization, Deployment, and Support Stability Operations (MDSSO) helps support community readiness during deployments and emergencies. We help make sure installation programs align with unit deployment cycles, provide pre- and post-deployment support, and help unit Commanders with their Family Readiness plans and deployment support services for Service Members and their Families. We’re responsible for operating an Emergency Family Assistance Center in the case of an all-hazards event, and supporting Service Members and Families during Non-Combatant Evacuation Operations (NEO) and Repatriation. We also act as a case manager for all requests for assistance through the Army Disaster Personnel Accountability and Assessment System (ADPAAS).
Category: Deployment Readiness
Population: Family Members
Intended for: Active Duty, Adult Family Members, Department of the Army Civilians.
When: Mon-Thu., 0800-1700, Fri. 1200-1700 (Katterbach); Mon-Fri., 0900-1200, 1300-1600. Pre-registration is requested (Storck). Contact ACS to schedule a group session or consultation.
Where: Katterbach Kaserne, Bldg. 5817A, 1st Floor; Storck Barracks, Bldg. 6510
Cost: None
Phone: Commercial: 09802-83-2883/2553, DSN: 467-2883/2553 (Katterbach); 09841-83-4555 (Storck)
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 3/14/2022
Moral Leadership
ACS hosts a series of leadership training modules that focus on expanding moral and transformational leadership skills, building techniques to manage group conflict, learning how to mentor, coach, and motivate others, and much more.
Category: Relationship Building, Other Social and Spiritual Resources
Population: Family Members, Service Members, Civilian Personnel, Retirees
Intended for: Active Duty Members, Adult Family Members, Department of the Army Civilians.
When: M-Th: 0800-1700. F: 1200-1700. Training is available by request. Contact ACS to schedule a group session.
Where: Katterbach Kaserne, Bldg. 5817A, 1st Floor
Cost: None
Phone: Commercial: 09802-83-2883/2553
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/7/2020
New Parenthood
The New Parent Support Program is a voluntary program that assists military Families who are pregnant or have children birth through age three years understand the process of delivering a baby overseas and adapt to parenthood in healthy and resilient ways.
The primary focus of NPSP is providing individualized home visitation services in the parent and child’s natural learning environment however services can occur in an office, hospital or community setting. Classes and groups are available which provide information on pregnancy, nutrition, parenting newborns and toddlers, problem solving and coping, discipline issues, social isolation, and military stressors. Services are available outside normal duties hours so working parents can participate.
Category: Parenting, Infants
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees.
When: Mon-Thu., 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Katterbach Kaserne, Bldg. 5817A, 2nd Floor
Cost: None
Phone: Commercial: 09802-83-7777/2883, DSN: 467-7777/2883
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 3/14/2022
Newcomer Orientation
The ACS Relocation Readiness Program provides a Host Nation Orientation training to help ease the transition to the Ansbach community by providing information on: German culture and customs to minimize the effects of culture “shock”, tips and pointers to help learn the German language, and a review of local community resources designed to help families make the most of their overseas tour.
Category: Other Installation Resources
Population: Family Members
Intended for: All newcomers to the Ansbach community.
When: M-Th., 0800-1700. Fri.1200-1700. Call for schedule.
Where: Katterbach Kaserne, Bldg. 5817A, 1st Floor
Cost: None
Phone: Commercial: 09802-83-2883/2846, DSN: 467-7777/2883
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/7/2020
Nutrition Education
Experienced professionals in the New Parent Support Program who have extensive knowledge of the issues confronting parents today will help you learn to cope with everyday demands of parenthood, stress, isolation, deployment, reunion, & other essential family skills through one-on-one home or office visits. These parent Education services will include detailed information regarding nutrition and feeding, as well as referrals to civilian agencies relating to infant and child nutrition.
Category: Food Safety, Nutrition
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Parents who are expecting and/or have children up to 3 years of age (mothers and fathers).
When: M-Th., 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Katterbach Kaserne, Bldg. 5817A, 1st Floor
Cost: None
Phone: Commercial: 09802-83-7777/2883, DSN: 467-7777/2883
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/7/2020
OFFICE OF THE INSPECTOR GENERAL
The Office of the Inspector General is the eyes, ears, voice, and conscience of the Army across the spectrum of operations. It conducts thorough, objective, and impartial inspections, assessments, and investigations. It provides assistance and training. The Office of the Inspector General advises and assists Army leaders to maintain Army values, readiness, and effectiveness in the promotion of well-being, good order, and discipline.
Category: Risk Management
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Mondays – Fridays 8 a.m. – 4:30 p.m.
Where: Bismarck Kaserne
Cost: No Cost
Phone: DSN 468-7491 / CIV. 0981-183-7491 or USAREUR IG Hotline (for Emergencies)USAREUR IG Hotline (for Emergencies): DSN 337-55555 / CIV. 0611-705-5555
Email: usarmy.wiesbaden.usareur.mbx.oig-hotline@mail.mil or USAREUR IG Hotline (for Emergencies: usarmy.wiesbaden.usareur.mbx.oig-hotline@mail.mil
Resource Provider: Other Military Service Provider
Last Updated: 7/26/2022
Operator
Assist with transferring calls, answering questions, and providing information.
Category: Other Installation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Cost: No cost
Phone: Com: 09802-83-113 (Katterbach); 09841-83-113 (Storck)
Resource Provider: Other Government Agencies
Last Updated: 3/14/2022
Outdoor Recreations Program (ODR)
Family and MWR is a network of support and leisure services designed to serve the needs, interests and responsibilities of each individual in the Army community, as well as enhance the quality of their lives. From family, child and youth programs to recreation, sports, entertainment, travel and leisure activities -- Family and MWR employees worldwide strive to deliver the highest quality programs and services at each installation. Family and MWR helps ensure Army readiness by caring for the people who serve and stand ready to defend the nation.
Category: Other Military Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: All ID Cardholders
When: Mon-Fri, 1130-1800
Where: Katterbach Kaserne Bldg 5807
Cost: Varies
Phone: COM: 9802-83-3225, DSN: 467-3225
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 3/25/2022
Parenting Skills
Experienced professionals in the New Parent Support Program who have extensive knowledge of the issues confronting parents today will help you learn to cope with everyday demands of parenthood, stress, isolation, deployment, reunion, & other essential family skills through one-on-one home or office visits. These parent Education; services will include detailed information regarding parenting skills.
Category: Parenting
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Parents who are expecting and/or have children up to 3 years of age (mothers and fathers).
When: M-Th., 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Katterbach Kaserne, Bldg. 5817A, 2nd Floor
Cost: None
Phone: Commercial: 09802-83-7777/2883, DSN: 467-7777/2883
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/7/2020
Partner Abuse & Neglect
Evaluation and treatment for partner physical abuse, child and adult physical abuse, child sexual abuse, and child neglect and deployment related issues which have reached crisis proportions. Crisis intervention services for situations involving rape, child and adult physical abuse, child sexual abuse and child neglect are available 24 hours a day, 7 days a weeks through Family Advocacy. Call 01622710334.
Category: Health Clinics and Hospitals, Domestic Violence
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees, Local National Employees
When: M-F: 0730-1630. First responder contact is Military Police. Call CIV. 09802-83-110 DSN 110
Where: Urlas Kaserne, Bldg. 8156
Cost: Varies
Phone: CIV. 06371-9464-3600 / DSN (314) 590-3600
Email: usarmy.ansbach.id-europe.mbx.pao@mail.mil
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/7/2020
Passport and SOFA Services
Passports are renewable one year prior to the expiration date. European countries require 6 months remaining on the passport to make entry, plan accordingly. Make your appointment to renew your passport 8-9 months before expiration. Passport agents will make a copy of all your passports and certify that they have seen the originals. For most renewals, you retain your current passport until the new one arrives at the Passport Office. Exceptions: Expiration date is within the application month. Lost/Stolen/Mutilated or initial applications require an original birth certificate, applications for a Diplomatic or to replace a Diplomatic with an Official/No-Fee require the passport to be sent in, and reports of birth abroad require all original documents to be sent to the Frankfurt Consulate.
Average return time for Tourist Passports is 2-3 weeks
Average return time for Official/No-Fee/Diplomatic Passports is 6-8 weeks
Average return time for Reports of Birth Abroad/Passport for newborns is 6-8 weeks
Category: Other Installation Resources, In-processing, Out-processing, Other Relocation Resources
Population: Civilian Personnel, Family Members, Service Members
Intended for: All U.S. military-affiliated personnel in Germany.
When: Tue-Thu, 8 a.m. - noon, 1 - 4 p.m. Closed Mondays and Fridays ppointments are necessary. For online appointment: https://usag_ansbach_passports.timetap.com/
Where: Central Processing Facility, Katterbach Kaserne, Bldg. 5818, Rm. 110
Cost: Please call
Phone: Com: 09802-83-7492, DSN 467-3473
Email: army.ansbach.id-europe.list.ansbach-passports@mail.mil
Resource Provider: US Army Garrison (USAG)
Last Updated: 3/15/2022
Patient Liasion Services
Any patient admitted to a German facility will be visited by a patient liaison. Our liaisons are fluent in both English and German and will check on you each weekday you're in the hospital. They can speak to the medical staff on your behalf and assist you with being admitted and discharged from the hospital.
Category: Patient Liaison
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: All ID Card Holders
When: Mon–Fri, 0730 to 1630. Closed on weekends, Federal holidays and from noon to 4:30 p.m. the first and third Thursday of the month for staff training.
Where: Bleidorn Bldg. 8156
Cost: No Cost
Phone: COM:06371-9464-3600, DSN: 590-3600; After Hours: 0162-296-8049 or MP station at 09802-83-3856
Resource Provider: Other Government Agencies
Last Updated: 3/25/2022
Physical Therapy
Physical Therapy
Category: Other Medical Resources, Pain Management, Wounded Warriors and Caregivers
Population: Service Members
Intended for: Active Duty only
When: M-F: 0730-1630. Call for an appointment
Where: Urlas Kaserne, Bldg. 8156
Cost: None
Phone: Commercial: 06371-9464-3600, DSN 590-3600
Email: usarmy.ansbach.id-europe.mbx.pao@mail.mil
Resource Provider: TRICARE
Last Updated: 8/7/2020
Post Office (CMR) - Storck Barracks
There are two USPS offices at USAG Ansbach, one at Katterbach Kaserne and one at Storck Barracks. At Katterbach Kaserne the Community Mail Room (CMR) and USPS Office are separate. The CMR and USPS Office at Storck Barracks are combined and considered a Postal Service Center (PSC). There are no USPS Offices at Shipton Kaserne or Barton Barracks.
Category: Other Installation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Open Tuesday and Thursday noon to 4:30 p.m. Closed Monday, Wednesday and Friday. CMR: Monday - Thursday noon - 6 p.m. Friday 1 p.m. - 5 p.m.
Where: Open Tuesday and Thursday noon to 4:30 p.m. Closed Monday, Wednesday and Friday. CMR: Monday - Thursday noon - 6 p.m. Friday 1 p.m. - 5 p.m.
Cost: Varies
Phone: CIV. 09841-83-4592 / DSN 467-4592
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 9/6/2022
Post Office (CMR), Katterbach Kaserne
There are two USPS offices at USAG Ansbach, one at Katterbach Kaserne and one at Storck Barracks. At Katterbach Kaserne the Community Mail Room (CMR) and USPS Office are separate. The CMR and USPS Office at Storck Barracks are combined and considered a Postal Service Center (PSC). There are no USPS Offices at Shipton Kaserne or Barton Barracks.
Category: Other Relocation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Monday – Thursday 11:30 a.m.– 6 p.m. Friday 1:30 – 6 p.m.
Where: Katterbach Kaserne, Bldg. 5818
Cost: Varies
Phone: CIV. 09802-83-2818 / DSN (314) 467-2818
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 9/6/2022
Post Traumatic Stress Disorder (PTSD)
ACS provides training that allows participants to explore resources for those who are diagnosed with or exhibiting the signs of PTSD, learn how to pick up on the “cues for help” and know where to turn when symptoms are severe, persistent, or interfering with daily life. This training is ideal for Family members of deployed Soldiers who are seeking non-clinical information and support.
Category: Other Behavioral Health Resources, Combat and Post-Traumatic Stress, Suicide and Self-Harm
Population: Family Members, Service Members
Intended for: Active Duty, Adult Family Members
When: M-Th., 0800-1700. Fri.1200-1700. Training is available by request. Contact ACS to schedule a group session.
Where: Katterbach Kaserne, Bldg. 5817A, 1st Floor
Cost: None
Phone: Commercial: 09802-83-2883/2553, DSN: 467-2883/2553
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/7/2020
Pregnancy
Experienced professionals in the New Parent Support Program who have extensive knowledge of the issues confronting parents today will help you learn to cope with everyday demands of parenthood, stress, isolation, deployment, reunion, & other essential family skills through one-on-one home or office visits. These parent Education; services will include detailed information regarding pregnancy issues, breastfeeding, and offers tours of the host nation hospital birthing unit.
Category: Pregnancy, Other Education Resources, Child Health and Development, Infants, Parenting
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees, Parents who are expecting and/or have children up to 3 years of age (mothers and fathers).
When: Call for schedule or an appointment.
Where: Katterbach Kaserne, Bldg. 5817A, 1st Floor
Cost: None
Phone: Commercial: 09802-83-2883/2553, DSN: 467-2883/2553
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/23/2020
Religious Support Office
The continental Congress established chaplains as an integral part of the Continental Army on July 29th, 1775. Over the centuries, more than 25,000 chaplains have served in the U.S. Army as spiritual leaders for Soldiers, family members, and civilians. From military installations to deployed combat units, chaplains, and chaplain assistants serve in the most religiously diverse organization in the world.
USAG Ansbach Chaplain
CIV. 0611-143-587-1551 / DSN 587-1551
Chaplain Resource Manager:
CIV. 0611-143-1559 / DSN 587-1559
Senior Chaplain Assistant / Non-commissioned officer in charge:
CIV. 0611-143-587-1553 / DSN 587-1553
Category: Ministry, Pastoral Counseling
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Mon–Fri., 8 a.m. – 5 p.m.
Cost: No cost
Phone: CIV. 0611-143-587-1554, DSN 587-1554
Resource Provider: Chaplains Office
Last Updated: 3/18/2022
Rental Sales - SIXT
SIXT is an internationally renowned car rental company offering our mobility services in over 2,200 locations across 105 countries worldwide.
Category: Other Installation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Monday thru Friday, 0900-1700
Where: Inside the Urlas Exchange
Cost: Varies
Phone: +49 0980 2363 / +49 172 8542200
Resource Provider: Non-DoD Resource Provider
Last Updated: 9/6/2022
Resilience Training - Ready and Resilient (R2) Training Center
Resilience is the “mental, emotional, and behavioral ability to face and cope with adversity, adapt to change, and recover, learn and grow from setbacks." R2 Training Centers provide resilience skills that build self-awareness, self-regulation, optimistic and adaptive thinking, character strengths, and stronger relationships, thereby contributing to personal readiness.
Category: Other Behavioral Health Resources, Combat and Post-Traumatic Stress
Population: Service Members
Intended for: Active Duty
When: Contact for Information
Where: Vilseck, Bldg 341
Cost: None
Phone: Civ: 16090915514, DSN: 476-2333 Crisis line: 00800-1273-8255 or DSN 118
Email: usarmy.pentagon.hqda-dcs-g-1.list.dape-ars-p@mail.mil
Resource Provider: Ready and Resilient (R2)
Last Updated: 11/28/2022
Sadowski Theatre
Movie Theatre - opens 30 minutes before first showing.
Category: Other Installation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Friday thru Sunday
Where: Bismark Kaserne
Cost: Adult: First Run Showing - $7.00 Regular Showing - $6.50 3D Showing - $9.00; Child: First Run Showing - $6.00 Regular Showing - $3.75 3D Showing - $6.00
Phone: CIV 09802-83-1790
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 5/20/2022
Safety Office
Provides safety training and safety and risk management consultation. They are also responsible for managing the Army Traffic Safety Training Program (motorcycle safety, remedial driving, and more).
Category: Other Safety Resources, Risk Management, Environmental Health
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: All ID Card Holders
When: M-F, 0730-1700. Contact for appointment.
Where: Barton Barracks, Bldg 5200
Cost: None
Phone: Ansbach - DSN: 468-1670, COM: 0981-183-1670
Email: usarmy.ansbach.id-europe.mbx.pao@mail.mil
Resource Provider: Safety Office
Last Updated: 11/28/2022
School Counseling Services for Middle School/High School
DoDEA school counselors provide comprehensive counseling programs to all students in grades K–12, in accordance with DoDEA Regulation 2946.1, “School Counseling Services,” July 13, 2009, and DoDEA Manual 2946.2, “Department of Defense Education Activity School Counseling Services,” January 1, 2006. Counseling programs are designed to foster a foundation for lifelong learning by removing barriers to students’ academic success. Early identification and intervention of students’ academic and social/emotional needs is essential in removing barriers to learning and promoting academic growth. School counselors provide direct and indirect student services and curricular activities to increase the knowledge, skills, and attitudes required for students to achieve their potential academically, socially, emotionally, and physically for life, college, and career readiness.
Category: Anger Management, Anxiety, Depression, Attention Deficit or Hyperactivity Disorder, Other Behavioral Health Resources
Population: Family Members
Intended for: Elementary school counseling programs are crucial in supporting students’ attitudes and personal views toward school, self, peers, and social groups. In elementary grades, school counseling programs support and provide education on prevention and intervention services, promoting positive academic skills, career awareness, and social-emotional development — skills students need to be competent and confident learners.
Secondary school counseling programs are designed to meet the rapidly changing needs of students in grades 6–12, while preparing them for high school and beyond. College and career exploration and planning are emphasized at the secondary level. As middle school students learn to manage more independence and responsibilities, school counseling programs are designed to connect learning to practical application in life and work, support personal/social skills, and foster effective learning/study skills.
High school counseling programs are designed to foster student preparation and readiness for successful college and career pathways after high school. All secondary students create and manage a four- to six-year plan with their counselor. The four- to six-year plan is managed in Choices360 and is designed to teach students how to create and attain their graduation, college, and career goals, while taking into account their interests, aptitudes, and graduation requirements.
When: 8:00 a.m. - 4:00 p.m. (Regular Hours), 9:00 a.m. - 3:00 p.m. (Summer Hourse)
Where: Middle School and High School
Cost: Please contact your school counselor for additional information
Phone: +49 6111 4354 52158 or DSN 314 545 2158
Resource Provider: School or Department of Defense Education Activity (DoDEA)
Last Updated: 3/8/2022
School Liaison Officer (SLO)
Assist families with school transfers and help "leveling the playing field" for military children and youth through direct family interaction and through "paving the way" with local schools.
Category: Schools K-12
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: All ID card holders with school age children
When: Contact for Information
Where: Katterbach Kaserne, Bldg 5845, Rm 211
Cost: None
Phone: Katterbach Kaserne - DSN: 314-467-3536 COM: 09802-83-3536
Email: usarmy.ansbach.id-europe.mbx.pao@mail.mil
Resource Provider: School Liaison Officer
Last Updated: 8/23/2020
Self Care
The Family Advocacy Program offers classes on Stress and Anger Management. Discuss and learn skills, coping strategies, and self-care techniques for the management of stress and anger in order to improve communication, reduce conflict, and promote healthier relationships and lifestyles.
Category: Self-care, Stress Management, Coping Skills, Relationship Building, Other Social and Spiritual Resources
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees.
When: M-Th: 0800-1700. F:1200-1700. Call for class schedule.
Where: Katterbach Kaserne, Bldg. 5817A, 2nd Floor
Cost: None
Phone: Commercial: 09802-83-2883/2553, DSN: 314-467-2883/2553
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/23/2020
Self Esteem
ACS resilience training builds self-esteem by promoting optimistic mindsets and developing positive patterns of thinking that will have a direct impact on boosting confidence and the ability to “bounce back” from adversity.
Category: Self-care, Other Behavioral Health Resources
Population: Family Members
Intended for: Adult Family Members and Department of the Army Civilians.
When: M-Th: 0800-1700. F: 1200-1700. Training is available by request. Contact ACS to schedule a group session.
Where: Katterbach Kaserne, Bldg. 5817A, 2nd Floor
Cost: None
Phone: Commercial: 09802-83-2883/2553, DSN: 467-2883/2553
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/23/2020
Sexual Assault Training
Provides sexual harassment and sexual assault training to address prevention at the earliest point in the continuum of harm. This approach is unique among the Services, but is designed to address behaviors before they escalate into more serious offenses.
Category: Sexual Assault, Domestic Violence
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: All ID Card Holders
When: M-Th: 0800-1700. F: 1200-1700. Training is available by request. Contact ACS to schedule a group session.
Where: Barton Barracks, Bldg 5256, Room 221
Cost: None
Phone: Barton Barracks - DSN: 467-7228/7222 COM: 09802-83-7228/7222
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Substance Abuse Program (ASAP)
Last Updated: 8/23/2020
Sexual Assault, Domestic
Evaluation and treatment for sexual assault that occurs in the domestic environment between co-habitating adults
Category: Sexual Assault, Domestic Violence
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees, Local National Employees
When: Contact Family Advocacy during normal duty hours Monday to Friday from 0730 to 1630, or MP Station in case of emergency CIV. 09802-83-110 / DSN 110
Where: Ansbach Health Clinic, Urlas Kaserne
Cost: None
Phone: Commercial: 06371-9464-3726, DSN 590-3726 Hotline: 09641834567
Email: usarmy.ansbach.id-europe.mbx.pao@mail.mil
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/23/2020
Sexual Assault, Not Domestic
Providing treatment to those seeking counseling for sexual assault that may have occurred in any environment.
Category: Sexual Assault, Combat and Post-Traumatic Stress, Depression, Domestic Violence, Other Behavioral Health Resources, Other Health Resources, Health Clinics and Hospitals
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees
When: Contact Ansbach Behavioral Health during normal duty hours Monday to Friday from 0730 to 1630 or MP Station in case of emergency CIV. 09802-83-110 / DSN 110
Where: Ansbach Health Clinic, Urlas Kaserne
Cost: None
Phone: Commercial: 06371-9464-3600, DSN 590-3600
Email: usarmy.ansbach.id-europe.mbx.pao@mail.mil
Resource Provider: TRICARE
Last Updated: 8/23/2020
Single Parenting
Experienced professionals in the New Parent Support Program who have extensive knowledge of the issues confronting parents today will help you learn to cope with everyday demands of parenthood, stress, isolation, deployment, reunion, & other essential family skills through one-on-one home or office visits. These parent Education; services will include detailed information regarding single parenting.
Category: Single Parent Families, Parenting
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees, Parents who are expecting and/or have children up to 3 years of age (mothers and fathers).
When: M-Th., 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Katterbach Kaserne, Bldg. 5817A, 2nd Floor
Cost: None
Phone: Commercial: 09802-83-7777/2883, DSN: 467-7777/2883
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/23/2020
Stress Management
The Family Advocacy Program offers classes on Stress Management. Discuss and learn skills and coping strategies for the management of stress in order to improve communication, reduce conflict, and promote healthier relationships.
Category: Stress Management, Coping Skills, Other Behavioral Health Resources
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees.
When: M-Th., 0800-1700. Fri.1200-1700. Call for schedule.
Where: Katterbach Kaserne, Bldg. 5817A, 2nd Floor
Cost: None
Phone: Commercial:(0)9802-83-2883, DSN: 467-7777/2883
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/23/2020
Substance Use Disorder Clinical Care (SUDCC)
Provides assessment and treatment recommendations for Alcohol and Drug related issues substance use disorders. Treatment can include individual and group therapy.
Category: Alcohol Abuse, Drug and Substance Abuse
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active duty, other beneficiaries when space is available.
When: Mondays – Fridays 7:30 a.m. – 4:30 p.m.; Third Thursday of month 7:30 a.m. – 12:00 p.m.; Closed on Federal holidays
Where: Building 8156, Comanche Blvd, Urlas Kaserne 91522 Ansbach, Germany
Cost: None
Phone: CIV. 06371-9464-3600 / DSN 590-3600
Email: usarmy.ansbach.id-europe.mbx.pao@mail.mil
Resource Provider: Behavioral Health
Last Updated: 3/14/2022
Suicide Prevention
Small and large group training designed to mitigate suicidal behavior through Education; and awareness. Trainings include ACE-SI, ACE, ASIST and focused prevention trainings.
Category: Other Behavioral Health Resources, Suicide and Self-Harm
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees
When: M-F: 0730-1630, closed for lunh. Call for an appointment
Where: Building 5817, 2nd floor; Rooms 237, 238, 239
Cost: None
Phone: Commercial: 09802-83-1710/3342, DSN: 467-1710/3342
Email: usarmy.ansbach.id-europe.mbx.pao@mail.mil
Resource Provider: Army Substance Abuse Program (ASAP)
Last Updated: 8/23/2020
Suicide Prevention Lifeline (24/7)
We can all help prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.
Category: Suicide and Self-Harm, Other Behavioral Health Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: All
Cost: Free and Confidential
Phone: COM: 09641-83-118 or DSN: 118 or +1-800-273-8255
Resource Provider: Behavioral Health
Last Updated: 12/13/2022
The Army Education Center
The Army Education Centers serving USAG Ansbach are located on Katterbach Kaserne and Storck Barracks and offer Soldiers, civilians and family members continuing education options. The Education Staff provides quality services and programs to active duty, retirees, civilians and family members. Professional guidance counselors provide a full range of adult and continuing education counseling. Individual counseling is available during duty hours on a walk-in basis.
Category: Higher Education, Other Education Resources
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: All ID Card Holders
When: Mon-Fri, 0800-1630
Where: Katterbach Kaserne, Bldg. 5817
Cost: Varies
Phone: CIV. 09802-83-2817 / DSN (314) 467-2817
Email: usarmy.ansbach.id-europe.list.education-center@army.mil
Resource Provider: Army Education Center
Last Updated: 11/18/2022
Thrift Shop (Katterbach)
The ASCC Thrift Shop provides a place where donated goods may be sold. Profits generated from sales are returned to the community through the Ansbach Spouses’ and Civilians’ Club (ASCC) Welfare Account. The Thrift Shop is operated as a community service, with the first priority always being the needs of the military community members. The activities of the Thrift Shop are governed by applicable ASCC By-Laws and the Thrift Shop SOP.
Category: Other Installation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: All ID Cardholders
When: Tue & Thu, 1100-1800, 1st Sat of the month 1100-1500
Where: Bldg. 5515 Katterbach Kaserne
Cost: Varies
Phone: COM: 09802-83-2534, DSN: 467-2534
Resource Provider: Non-DoD Resource Provider
Last Updated: 3/25/2022
Time Management
Effective time management skills are proven to reduce stress and increase satisfaction at home and at work. The AFTB time management module explores several tools and techniques designed to help participants learn how to spend time wisely, manage and prioritize choices, and get the most out of every moment.
Category: Other Installation Resources, Other Education Resources
Population: Family Members
Intended for: Active Duty Members, Adult Family Members, Department of the Army Civilians
When: M-Th., 0800-1700. Fri.1200-1700. Training is available by request. Contact ACS to schedule a group session.
Where: Katterbach Kaserne, Bldg. 5817A, 1st Floor
Cost: None
Phone: Commercial: 09802-83-2883/2553, DSN: 467-2883/2553
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/23/2020
Tobacco Cessation for Adults and Teens
Ongoing classes to promote tobacco cessation in our community.
Category: Tobacco Cessation, Other Health Resources, Health Clinics and Hospitals
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees
When: Monday - Friday: 0730 to 1630. Third Thursdayof the month 0730-1200. Call for an appointment.
Where: Ansbach Health Clinic, Urlas Kaserne
Cost: None
Phone: Commercial: 06371-9464-3600, DSN 590-3600
Email: usarmy.ansbach.id-europe.mbx.pao@mail.mil
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/23/2020
Travel Medicine
Immunizations, pre and post deployment health briefings
Category: Health and Medical Benefits, Health Clinics and Hospitals, Other Medical Resources, Travel Medicine, Vaccinations, Deployment Readiness
Population: Service Members
Intended for: Active Duty only
When: M-F: 0730-1630. Third Thursday of month 0730–1200. Call for an appointment
Where: Ansbach Health Clinic, Urlas Kaserne
Cost: None
Phone: Commercial: 06371-9464-3600, DSN 590-3600
Email: usarmy.ansbach.id-europe.mbx.pao@mail.mil
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/23/2020
U.S. Postal Services
The official mail distribution center for units within the community to send and receive mail and parcels.
Category: Other Installation Resources
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: All ID Card Holders
When: Katterbach Kaserne open M,W,F: 1130 to 1630. Closed T,Th. CMR: M-Th. 1130-1800, F: 1300-1800. Storck Barracks open T and Th: 1200 to 1630. Closed M,W,F. CMR: M- Th: 1200-1800.F: 1300to 1700.
Where: Katterbach Kaserne - Bldg 5818 Storck Barracks - Bldg 6508
Cost: Varies
Phone: Katterbach Kaserne - DSN: 467-2818, COM: 09802-83-2818: Storck Barracks - DSN: 467-4592 COM: 09841-83-4592
Email: usarmy.ansbach.id-europe.mbx.pao@mail.mil
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 8/23/2020
US Army Garrison Ansbach Household Goods/Transportation Office
The Personal Property Processing Office provides counseling and assistance to Department of Defense military and civilian personnel moving in and out of the USAG Ansbach area of responsibility. PPPO staff makes every effort to ensure you are informed about your entitlements and your personal property shipment is handled professionally with all the courtesy you deserve.
Category: Personal Property, Relocating with Pets, In-processing, Out-processing
Population: Civilian Personnel, Family Members, Service Members
When: Mondays – Thursdays 7:30 a.m. – 3 p.m. Lunches noon – 1 p.m. Fridays 1 – 3 p.m.
Where: Bldg# 5818 Katterbach Kaserne, Central Processing Facility - 2nd floor
Cost: N/A
Phone: 09802-83-3704, DSN (314) 467-3704
Email: usarmy.ansbach.imcom-europe.list.dol-pppo@mail.mil
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 11/18/2022
USO Ansbach
The USO strengthens America's military service members by keeping them connected to family, home and country, throughout their service to the nation. Since 1941, the USO has been the nation's leading organization to serve the men and women in the U.S. military, and their families, throughout their time in uniform.
Category: Other Family Resources, Other Installation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: For all USAG Ansbach community members
Where: Katterbach Kaserne Bldg 5510
Cost: No cost
Phone: DSN 467-2223, CIV +49 (0) 9802-83-2223
Email: POC: mdinwiddie@uso.org
Resource Provider: United Service Organizations (USO)
Last Updated: 5/20/2022
Vehicle Registration
To provide guidance and assist in the process of safety inspections and vehicle registration of vehicles brought from the U.S. or purchased locally.
Category: Vehicle Services
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: All ID Card Holders
When: By appointment only: M-F: 0800-1515. Closed weekends, U.S. federal holidays and the last work day of the month for inventory.
Where: Barton Barracks, Bldg 5259
Cost: Varies
Phone: Barton Barracks - DSN: 314-468-7892, Commercial: 09811-83-7892
Email: usarmy.ansbach.id-europe.list.vehicle-reg@mail.mil
Resource Provider: Directorate of Emergency Services (DES)
Last Updated: 8/23/2020
Von Steuben Community Center
Hosting official functions: Trainings, ceremonies, meetings, etc.
Category: Conference and Meeting Rooms
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Mon-Fri 0800-1900
Where: Bismarck Kaserne BLDG 5845 Ansbach 91522
Cost: Varies
Phone: COMM: +49 (0)9802-83-7224, DSN (314)-467-7224
Resource Provider: Family and Morale, Welfare and Recreation (FMWR)
Last Updated: 9/22/2022
Voting Assistance Office
Ensures Service Members, their eligible Family Members and overseas citizens are aware of their right to vote and have the tools and resources to successfully do so - from anywhere in the world.
Category: Voting
Population: Family Members, Service Members, Civilian Personnel, Retirees
Intended for: Service Members and their eligible Family Members
When: M – F: 0800–1630.
Where: Katterbach Kaserne, Bldg 5817, Rm 252, Army Education Center
Cost: None
Phone: Ansbach - DSN: 467-2493, Commercial: 0980-283-2493
Email: usarmy.ansbach.imcom-europe.list.vote@mail.mil
Resource Provider: US Army Garrison (USAG)
Last Updated: 8/23/2020
Worksite Violence
Defines categories of worksite violence, identifies warning signs of potential violence and demonstrates how to reduce risk of becoming a victim of worksite violence.
Category: Domestic Violence, Other Behavioral Health Resources, Family Safety, Other Education Resources, Workplace Discrimination and Harassment, Other Employment Resources
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees
When: M-Th, 0800-1700. Fri. 1200-1700. Call to schedule an appointment.
Where: Katterbach Kaserne Bldg. 5817A
Cost: None
Phone: Commercial: 09802-83-2883 /2846 or 09841-83-4555 /4764, DSN: 314-467-2883/2846 or 467-4555 /4764
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/23/2020