Nutrition Care
We are a self-referral based clinic, meaning you can call anytime during business hours to schedule an appointment with a Registered Dietitian. You can also ask your Primary Care Manager (PCM) to place a referral. We serve all Tricare beneficiaries.
Services Offered:
Army Body Composition Program (ABCP) referrals
Weight Management
Diabetes Type 1, Type 2, and Gestational Diabetes Management
Prenatal Nutrition
Infant, Toddler, Child, and Adolescent Nutrition
Heart Healthy, High Cholesterol, High Blood Pressure Nutrition Therapy
Performance Nutrition
Food Allergies and Intolerance
Gastrointestinal Disorders
Category: Nutrition, Other Health Resources
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Service member, Civilians, and Family Members
When: Call for an appointment to determine eligibility through your primary care provider by calling BJACH Central Appointments at 531-3011
Where: 1585 3rd St. BLDG 285, 1st Floor, RM 1871, by Entrance A and the Dining Facility (DFAC)
Cost: None
Phone: 337-531-3129
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/18/2023
Occupational Health
Provide services to promote the health and safety of the individual, the unit, the workplace, and the community. To assure that all eligible personnel are physically and mentally suited for job performance; protecting workers against adverse effects of safety and health hazards in the work environment; reducing economic loss through the civilian injury/illness program; and ensuring DOD personnel are medically deployable and combat ready relating to work-place hazards.
Category: Occupational Health
Population: Service Members, Civilian Personnel
Intended for: Service member, Civilians
Where: 8099 Georgia Avenue, Bldg 3515 Fort Johnson La., 71459
Cost: None
Phone: 337-531-6131/2951
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/18/2023
Alcohol and Substance Abuse Program
The mission of the ASAP program is to strengthen the overall fitness and effectiveness of the Army´s workforce, to conserve manpower and enhance the combat readiness of Soldiers.
ASAP Services:
Drug Testing Collection Point
Risk Reduction Program (RRP)
Employee Assistance Program (EAP)
Suicide Prevention Program
ASAP Prevention & Education
Alcohol Drug Control Officer/ASAP Manager
Category: Alcohol Abuse, Drug and Substance Abuse, Health Clinics and Hospitals
Population: Service Members, Family Members, Civilian Personnel
Intended for: Service member, Civilians, and Family Members
When: Mon- Fri 0800-1630
Where: 7438 California Ave, Building 4275
Cost: None
Phone: 337-531-1281
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/21/2023
Bayne-Jones Army Community Hospital Centralized Appointment Line
Scheduling an Appointment
How do I access the MHS GENESIS Patient Portal?
Visit https://my.mhsgenesis.health.mil/ to:
Manage primary care medical and dental appointments
Review clinical notes, referrals, and lab and test results
Request prescription renewals
Exchange secure messages with your healthcare team
Monitor health information and view your portal profile
Complete a pre-visit, dental health history questionnaire online
Look up high-quality, provider-approved health information
related to health issues, lab results, and medications
CONUS Nurse Advice Line 1-800-TRICARE (874-2273), option 1
The Continental U.S. Nurse Advice Line provides nurse advice 24/7 for all TRICARE beneficiaries, except patients with Military Treatment Facility-only privileges. Booking clerks are available to book an appointment with your PCM if recommended by the Triage nurse. If you are away from your MTF (i.e., vacation, TDY, PCS, etc.) the CONUS Nurse Advice Line can coordinate with your PCM to place a referral to a nearby Urgent Care Center.
BJACH Centralized Appointment Line
Below is the list of telephone menu options
Option 1 - To schedule an appointment in the Primary Care Clinics (Red Team, White Team, Blue Team, Pediatric Team, Internal Medicine Team); Combined Troop Medicine Clinic; or if you wish to speak with a Team Nurse, please select this option.
Patients will first speak with a booking agent who will verify your identify and eligibility, inquire regarding the type of appointment requested and either schedule the appointment or conduct a warm handoff to a Team nurse.
If BJACH does not have an appointment available with the assigned PCM or PCM team, the Appointing Agent will attempt to schedule the patient with another home.
Appointing Agents will assist patients in scheduling for needed on the same day or for up to 28 days in the future. After your appointment, follow-up appointments should be made before you leave the clinic. Central Appointments clerks can also assist with you with scheduling follow-up appointments in the Primary Care clinics.
Patients needing to renew a prescription with no remaining refills or to find out test results, please select Option 1. An Appointing Agent will send your request to the correct team nurse, who has 72 hours to respond to the message.
Option 2 - To cancel an appointment, please select this option.
Patients may leave a message and a booking agent will cancel the appointment. Currently there is no automated mechanism to reschedule, however if patients express desire to reschedule a booking agent will return their phone call and schedule another appointment.
Note: BJACH encourages all patients to cancel any scheduled appointments at least 2 hours before the appointment time. This gives the best opportunity for another beneficiary to be scheduled in the newly available/open appointment slot.
Option 3 - To refill a prescription medication that has refills available, please select this option.
Patients selecting this option are transferred to the pharmacy to request the refill electronically. The system will prompt the patient regarding prescription availability and pick up dates. You may also call the 24/7 Pharmacy Refill line at 337-531-DRUG (3784) or enroll in the Tricare Pharmacy Home Delivery (information listed on the Pharmacy webpage).
Option 4 - To schedule an appointment or speak with a representative from a Specialty Clinic, please select this option.
Patients will be given another menu of options corresponding to the Specialty Clinics to include, Orthopedics, General Surgery, Obstetrics/ Gynecology, Ears Eyes Nose Throat, Physical Therapy, Occupational Therapy, Radiology, Nutrition Care, and Behavioral Health.
Option 5 - To submit a compliment or if you are seeking assistance with resolving an issue, please select this option.
Patients will be transferred to a BJACH Patient Advocate. The Patient Advocate will help investigate system-wide or policy issues, as well as those problems that are not resolved at the area of concern.
Option 6 - To speak with the BJACH information desk attendant, please select this option.
Patients requesting general hospital information may also call 337-531-3118 or 337-531-3119.
Option 7 - To return to the main menu/repeat options, please select this option.
Category: Health Clinics and Hospitals, Physicals, Vaccinations, Sexually Transmitted Infections, Pregnancy, Travel Medicine, Pain Management, Other Medical Resources, Managing Chronic Medical Conditions, Infectious Disease Counseling, Hearing, Depression, Anxiety, Combat and Post-Traumatic Stress, Other Behavioral Health Resources
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Service member, Civilians, and Family Members
When: Monday - Friday: 7:00 a.m. - 4:00 p.m.
Where: 1585 3rd Street
Cost: None
Phone: 337-531-3011
Resource Provider: Defense Health Agency (DHA)
Last Updated: 6/7/2023
Field Sanitation Team Training, Environmental Science
A forty-hour certification for Field Sanitation Teams on Fort Polk is provided. Classes include: Heat/Cold Injury Prevention, Chemical/Noise Hazards, Water Supply and Food Service Sanitation, Arthropod Management, and Pesticide Application.
Category: Environmental Health
Population: Service Members, Family Members, Civilian Personnel
Intended for: Service member, Civilians, and Family Members
When: Call for upcoming class dates.
Where: 1647 23rd Street, Bldg 2516 Fort Johnson, La., 71459
Cost: None
Phone: 337-531-7008/6008
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/18/2023
Hearing Conservation Program, Industrial Hygiene
Fort Johnson Army Hearing Program
Mission
The mission of the Army Hearing Program (AHP) is to maximize Soldier and DA Civilian hearing and communication abilities through hearing readiness, clinical and operational hearing services, and hearing conservation, thus contributing to survivability, lethality, mission effectiveness, and quality of life.
Fort Johnson’s AHP provides care for active-duty Soldiers and noise-exposed DA Civilian employees enrolled in the Hearing Conservation Program. Services provided include annual monitoring audiometry services, individual hearing protection detection device fitting, hearing program officer courses, hearing health education, and comprehensive diagnostic hearing testing.
The AHP combines hearing readiness, clinical hearing services, operational hearing services, and hearing conservation into one program in an effort to prevent noise induced hearing loss (NIHL) in Soldiers and noise-exposed DA Civilians. Hearing is a critical sense used by Soldiers that increases their survivability and lethality, and ensures maximum combat effectiveness.
Good hearing acuity in an absolute requirement in order to perform such combat related tasks as localizing sound, gauging auditory distance, identifying a sound source, and understanding verbal orders and radio communications. Hearing provides an indispensable amount of information on the battlefield and can mean the difference between life and death in combat, as well as in training.
Category: Hearing
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Service member, Civilians, and Family Members
When: Call for upcoming class dates.
Where: Occupational Health, Army Public Health Nursing 8099 Georgia Avenue, Bldg 3515 Fort Johnson La., 71459
Cost: None
Phone: 337-531-3524/3022
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/18/2023
Industrial Hygiene
Industrial Hygiene Program Mission:
Provide support to the Warfighter, conserve resources, enhance readiness, and preserve health by anticipating, recognizing, evaluating, and controlling occupational health hazards where military and civilian personnel work and serve.
Industrial Hygiene Program Objectives:
Ensure regulatory compliance with applicable federal, state, and local laws and DA regulations pertaining to occupational health.
Accurately identify, characterize, and assess potential workplace health hazards.
Recommend appropriate engineering and administrative controls and/or personal protective equipment (PPE) to prevent occupational related illnesses, injuries, or deaths to Soldiers and civilian workers.
Recommend personnel for exposure-based medical surveillance.
Integrate established IH principles, concepts, and functions in support of related programs, such as safety, occupational medicine, hearing, vision conservation and readiness, respiratory protection, indoor air quality (IAQ), asbestos control, lead abatement, and environmental compliance.
Programs & Services
Health Hazard Inventory: Maintenance of the DoD database of health hazards for Fort Johnson.
Health Hazard Assessments: Survey and inspection of work sites and associated hazards.
Personal Protective Equipment (PPE) Assessments and Evaluations: Inspection of PPE on–hand and recommendations for appropriate PPE for the job.
Work–Related Risk Assessment: Assistance with job hazard analysis and risk assessment coding.
Respiratory Protection Program: Consultative services including respirator needs assessment and respirator selection.
Vision Conservation Program: Evaluation of eye hazardous areas and eye protection equipment.
Hearing Conservation Program: Identification of noise hazardous areas, noise level dosimetry, and evaluation of hearing protective equipment.
Indoor Air Quality Evaluations: Evaluation of problems associated with building HVAC systems and related illnesses.
Design Review: OSH review of plans and specifications for construction, renovation, and contracting operations.
Confined Space Entry Program: Consultative services for work in confined spaces.
Asbestos and Lead Hazards: Hazard inspection, risk assessment, management planning assistance, and sampling.
Hazard Abatement Planning: Assistance with planning for abatement of recognized occupational or environmental hazards.
Education and Training: Formal and informal training and assistance with supervisory training for all Occupational and Safety and Health related subjects.
Category: Occupational Health
Population: Service Members, Family Members, Civilian Personnel
Intended for: Service member, Civilians, and Family Members
When: Monday - Friday, 8 a.m. - 4:30 p.m.
Where: 8103 Georgia Avenue, Bldg 3516 Fort Johnson, La., 71459
Cost: None
Phone: 337-531-2630/4813/4834/4369/3268
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/18/2023
Labor and Delivery Class for Expecting Parents
State of the art Labor and Delivery section offers classes for expecting parents including a tour when rooms are open and available.
Category: Pregnancy
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Service member, Civilians, and Family Members
When: 2 Hours/Call for upcoming class
Where: BJACH
Cost: None
Phone: 337-531-3644/3645
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/18/2023
Ombudsman
ilitary Ombudsmen are Department of the Army civilian employees who work at military installations in the United States and overseas. They are very familiar with the Army’s culture and have the will, desire and determination to work and assist military personnel. The majority of Ombudsmen are military veterans who have served as senior medical leaders and have the ability to address and assist Soldiers with medical concerns or issues. Their military knowledge, background and experience gives them a better understanding of how to navigate the system in support of Soldiers and their Families in relation to medical needs and other situations affecting their quality of life.
The JRTC & Fort Johnson Ombudsman functions as an independent, neutral, and impartial resource for military service members (Reservist, National Guard, Retirees, and Veterans) and their eligible Family members. The Ombudsman can assist in addressing medical concerns, but can also assist in addressing other issues as well. The Ombudsman serves as a liaison between the client and the hospital commander for medical issues by acting as a communicator, facilitator and problem solver.
The intent of the Ombudsman program is to help cut through red tape by linking military and Family members with the appropriate resources to address medical questions, resolve issues, and connecting clients with the resources and assistance they need. The Ombudsman is not here to take the place of the chain of command, but rather to work with and through the chain of command to support troops and Families when they are not sure where to go for medical assistance.
Category: Wounded Warriors and Caregivers, Other Social and Spiritual Resources, Coping Skills, Financial Planning, Grief and Loss, Ministry, Charitable Organizations, Health and Medical Benefits, Other Medical Resources, Patient Liaison, Legal Assistance, Physical Fitness, Transitioning to Civilian Life, Other Military Resources, Other Recreation Resources, Emergency Planning, Injury Prevention
Population: Family Members, Service Members, Retirees
When: Monday - Friday, 8 a.m. - 4:00 p.m. Closed for lunch - 12 - 1 p.m
Where: 1585 3rd St., Bldg 285, room 1208 Fort Johnson, La., 71459
Cost: none
Phone: Office: 337-531-3009 Cell: 337-718-8512
Email: usarmy.johnson.medcom-bjach.list.patient-advocate@health.mil
Resource Provider: Defense Health Agency (DHA)
Last Updated: 10/12/2023
Patient Advocate Office - Hospital
The Patient Advocate Office serves as a link between patients and hospital staff at all levels. Our office is easy to access and serves as our patient's liaison for expressions of satisfaction. We offer education and information regarding policies, procedures, systems, and concerns about care and safety within the hospital.
Category: Patient Liaison
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Service member, Civilians, and Family Members
When: Monday - Friday: 0800 - 1630
Where: Rooms 2654 and 2655, 2nd Floor of the hospital (Bldg. 285)
Cost: None
Phone: 337-531-3628/ 3880
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/18/2023
Pharmacy Refill
We ask that all prescription refills be requested in advance via the telephone to improve pharmacy efficiency and reduce customer wait times. Refills requested through the automated system will be available for pick-up at the BJACH main pharmacy 48 hours after your telephonic request. Allow one additional day for refill processing if your request is made within 48 hours of a Federal Holiday. We appreciate your patience!
Category: Health Clinics and Hospitals
Population: Service Members, Family Members, Civilian Personnel, Retirees
Intended for: Service member, Civilians, and Family Members
Where: BJACH
Cost: None
Phone: Outpatient Pharmacy (337) 531-8090 Pharmacy Refill (337) 531-DRUG (3784) Outpatient Pharmacy Fax (337) 653-2441
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/18/2023
Pregnancy Postpartum Physical Training (P3T) EDUCATION
Pregnancy and Postpartum Physical Training (P3T) education provides training for enhanced knowledge, skills, and resources to assist Soldiers during pregnancy and postpartum, and prepare Soldiers for delivery, recovery, and parenting.
Category: Depression, Other Education Resources, Child Care, Child Health and Development, Family Safety, Other Family Resources, Parenting, Nutrition, Physical Fitness, Other Health Resources, Women's Health, Pregnancy
Population: Family Members, Service Members
When: Weekly on Thursday 0800-0900
Where: Bldg 2380
Cost: None
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/18/2023
Public Health Sanitation Inspection and Education, Environmental Science
Inspections of swimming pools, hot tubs, and natural bathing areas weekly (seasonal); food service facilities, vending machines, gymnasiums, barber/beauty shops, and recreational areas. Sanitation education is provided upon request. A sanitation certification course for food service facility managers and employees is offered as necessary.
Category: Environmental Health
Population: Service Members, Family Members, Civilian Personnel
Intended for: Service member, Civilians, and Family Members
When: Monday - Friday: 0800 - 1600
Where: Bldg. 3516, Georgia Avenue Fort Johnson, LA 71459
Cost: None
Phone: Chief, Environmental Health: (337) 531-2272 NCOIC, Environmental Health: (337) 653-3268 Environmental Health Technician: (337) 531-3402
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/18/2023
Tobacco Cessation
Tobacco Cessation
We offer a four-week behavior modification program to assist participants in quitting tobacco use. Medication therapy offered through the program includes nicotine patches and Zyban (Wellbutrin/Buproprion). Nicotine patches aid the physical recovery symptoms while Zyban helps with the psychological recovery symptoms. Attendance at all classes and evaluation by our provider are requirements to receive these medications.
Category: Other Medical Resources, Tobacco Cessation
Population: Service Members, Family Members, Civilian Personnel
Intended for: Service member, Civilians, and Family Members
When: Call for Appointment.
Where: 1585 3rd St., Bldg 285 Fort Johnson, La., 71459
Cost: None (excluding any medication related expenses as applicable)
Phone: 337-531-6131
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/21/2023