AFC HQ Austin

About This Guide

This guide contains a list of resources available to members of this US military community. It does not provide exhaustive information about each resource. Instead, it provides just enough information for you to quickly determine what resources are available to serve your needs. You can then use the included phone numbers or web links to obtain more detailed information for a particular resource.

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AFC Communications Directorate - Public Affairs Office
Public Affairs fulfills the Army's obligation to keep the American people and the Army informed and helps to establish the conditions that lead to confidence in America's Army and its readiness to conduct operations in peacetime, conflict and war. Every member of the Army team contributes to effective public affairs. The Soldier is the most effective communicator of the Army story. The primary Public Affairs functional areas are command information, public information and community relations.
AFC HQ IT Service Desk
Responsible for providing IT end-user support to the AFC Headquarters. Provides all IT equipment during onboarding.
AFC HQ Safety Office
The AFC HQ Safety and Surety Directorate provides occupational health and safety oversight to the AFC HQ and subordinate Commands. The AFC HQ Safety Office is not a traditional garrison safety office and request AFC HQ personnel notify their supervisor of a safety issue prior to contacting the AFC HQ Safety Office.
AFC Inspector General Office
The AFC office of the Inspector General (IG) acts as the eyes, ears and conscience of the Commander in order to assess the morale, effectiveness, efficiency, and discipline of the Corps. The IG provides confidential assistance to Soldiers, Department of Army Civilians, Family members, retirees and others seeking help with problems or issues related to the Army. In addition, IGs also conduct inspections, investigations, and teach and train as necessary. Call, email or walk-in (everyone is seen and no appointment is required).
Army Housing Online User Services
The Army's official website for Soldiers and Families to look for information regarding Army Family Housing (Privatized & Government Owned), Unaccompanied Housing (UH), or Off-Post Housing. It includes detailed reference information and quick links for Army installations all over the world. Inside you will find floorplans and housing policies that pertain to your next duty station. AFC Army Housing Address: 2401 Greenlawn Blvd Dell Bldg 8, 3rd Floor Round Rock, TX 78664
Austin City Website
City of Austin' all inclusive website for residents
Austin Fire Department
Fire Services
Austin Police Department
Police Emergency Services
Austin Police Department
Police Non-Emergency Services
Austin Transportation
Traveling from your front door to your desk doesn’t need to be stressful. The crunch of cars, traffic lights, and congestion drain your focus and attitude. Austin offers you a variety of options – transit, ridesharing, biking, walking, and even hopping on a scooter – to get you to work and back with ease. There are even programs that will hook you up with an emergency ride back home if you need it. Create a smoother trip and enjoy Austin’s commuting options.
Camp Mabry lodging
Camp Mabry has lodging available to all members of the military, retirees and their family members. To book a reservation at the Camp Mabry lodging, please call 512-782-5500 during business hours.
Central Texas Food Bank
We work with food donors across the country, financial supporters and volunteers to fill unmet needs in Central Texas. This commitment from private, government and charitable partners has allowed us to bring 39 million meals to our community last year and into the hands of families and local nonprofits that turn to us for help. There are three key ways we do this. 1. We share free food and our knowledge on low-cost, healthy eating with families in need. Learn how we stock their shelves, provide healthy meals and educate. 2. We assist families who qualify for federal assistance programs. Learn how we connect families to life-enhancing resources. 3. And finally, we make food affordable for charitable and government partners. The quality food and food resources we provide means that they can spend their limited resources to enhance their programs.
Citizen Soldier Finanical and Employment Readienss (CSFER
The Citizen Soldier Finanical and Employment Readienss (CSFER) program's mission is to ensure all service members and their families within the 54 States and Territories are provided employment and transition services that improve their readiness and strengthen local communities. The program shall also provide focus on service members who are in the initial phase of the Soldier Life Cycle (SLC) through the Recruit Sustainment Program (RSP) locations, while offering services to those that are unemployed, over-employed, or underemployed within that RSP's geographic area.
Counseling and Consultation Services
PURPOSE AND SCOPE:  Counseling Team provides counseling and consultation services to assist Texas Army National Guard Service Members and their families (SM/FM), thereby promoting mental fitness and personal wellness for operational readiness and reintegration to civilian life. MISSION: The overall mission of the Counseling Team is to increase individual and unit readiness and wellbeing through the promotion of psychological health and resilience. This is done by focusing on strategic support services to leadership, units and local community as well as providing direct services to National Guard Service members and their families.
DA Photo Studio
DA Photo Studio Mission: Provide Soldiers with Official Department of the Army Photographs. Upload and track the status of Official DA photos on the Department of the Army Photo Management Information System (DAPMIS). Provide photographs for special packets and soldier actions (Officer Candidate School, Green to Gold, Warrant Officer Application, Recruiting, and Soldier/NCO of the Month/Qtr. Boards, etc.) Provide Command (Head and Shoulders) photographs as needed.
Disability Accommodations
Works with employees and their supervisors to ensure employees with phyiscal and mental disabilities are provided with accommodations to accomplish their job duties, and with equal access to the benefits and privileges of employment; training
Domestic violence assistance - Austin, TX
The SAFE Alliance is a merger of Austin Children’s Shelter and SafePlace, both long-standing and respected human service agencies in Austin serving the survivors of child abuse, sexual assault and exploitation, and domestic violence.
Employee Assistance Program (EAP)
Employee Assistance Program (EAP) provides free, solution-focused, short-term consultation/counseling, referral services, training, and assistance to all DOD federal civilian employees and their household family members with work & personal life issues affecting their overall well-being and their ability to perform their government jobs.
Enrolling Your Child in School
Every child in Texas has the right to a free public education. A child may attend school in the school district in which he lives or enroll in other options, such as charter schools. To enroll your child in school, you will need to locate a school, provide residency documentation, and get your child all state required immunizations or provide a valid exemption from the immunization requirements.
Equal Employment Opportunity (EEO) Complaints
Covers complaints of workplace discrimination and allegations of harassment based on race, color, sex, disability status, national origin, religion, age, genetic information, or reprisal for protected EEO activity; training
Equal Opportunity (EO) Division
The Equal Opportunity (EO) program formulates, directs, and sustains a comprehensive effort to maximize human potential to ensure fair treatment for military personnel, family members, and DA civilians without regard to race, color, gender, religion, national origin, and/or sexual orientation and provide an environment free of unlawful discrimination and offensive behavior.
Family Readiness training
Mission: To provide guidance, resources, support and training to Units, Service members and their Families in order to empower them to face the challenges of service in the National Guard in state & national emergencies and through deployment cycles. Purpose: To increase Family Readiness of the Texas Military Department (TMD) by optimizing State capabilities to provide mission tailored support and training to units, Services members and their Families through all phases of deployment.Purpose: To increase Family Readiness of the Texas Military Department (TMD) by optimizing State capabilities to provide mission tailored support and training to units, Services members and their Families through all phases of deployment.
Federal Voting Assistance Program
The mission of the Federal Voting Assistance Program is to: • Inform and educate U.S. citizens worldwide of their right to vote. • Administer the Uniformed and Overseas Citizens Absentee Voting Act (UOCAVA) effectively and efficiently. • Foster voting participation. • Protect the integrity of, and enhance the electoral process at the federal, state, and local levels. It is the vision of the Federal Voting Assistance Program that all U.S. citizens are aware of their right to vote. • All uniformed service members and their voting-age family members (and all U.S. citizens residing outside the U.S.) have an opportunity to vote and to have their vote counted. • All states and territories adopt legislation and procedures to make the absentee voting process simple and uniform for all citizens covered by the Uniformed and Overseas Citizens Absentee Voting Act (UOCAVA).
Free SAT/ACT Test Prep:
Welcome Military Families. Thank You For Your Service to America Your SAT/ACT Prep Is Now Sponsored!
Helmets To Hardhats:
Helmets to Hardhats is a national, nonprofit program that connects transitioning active-duty military service members, veterans, National Guard and Reservists with skilled training and quality career opportunities in the construction industry.
ID Cadrs and DEERS
Defense Eligibility Enrollment Report System (DEERS) maintains personnel and benefits information for Department of Defense (DoD) employees and dependants including military members, civilian employees, contractors, and more. ID Card Facilities are located throughout the state to assist with: Issuing Military and Dependant ID Cards. CAC Pin Resets. DEERS input
Mediation/Alternative Dispute Resolution
Provides a range of conflict resolution resources and techniques to address workplace disputes; ; training
Military Child Education Coalition:
To ensure inclusive, quality educational opportunities for all military-connected children affected by mobility, transition, deployments and family separation.
Military One Services
Military OneSource is your central hub and go-to-place for the military community. Get to know your benefits and prepare for the big stuff – deployments, reintegration, moves, parenthood, retirement and more. Browse by topic or search for that specific question you want to know the answer to. No matter where military life takes you, with Military OneSource you will always be in the loop
MyPay:
myPay is an innovative, automated system that puts you in control of processing certain discretionary pay data items without using paper forms. You can also get your pay and tax statements, and travel advice of payment using myPay.
Operation HomeFront:
Our mission is to build strong, stable, and secure military families so they can thrive - not simply struggle to get by - in the communities that they've worked so hard to protect.
Our Military Kids
Our Military Kids supports children (ages 5 – 12th grade) of deployed National Guard and Reserve service members, as well as those of wounded veterans from all service branches, with grants that provide up to $300 for a chosen activity. Participation in these activities helps military children cope with stress and build self-confidence while their parents are recovering or serving overseas.
PERSONAL FINANCE CONSULTANTS (PFCS)
Personal Finance Consultants (PFCs) are provided through DoD to the military services at various installations throughout the states. They are able to provide financial education presentations on a number of topics, one-on-one counseling sessions, and help explain the Blended Retirement System (BRS) to service members and families.
Religious Accommodations
Works with employees and their supervisors to ensure that employees needing accommodation for religious beliefs or practices are accommodated in accordance with the law; ; training
Retirement Service
Retirement Service personnel are available to assist you understand and access all benefits and entitlements available to you and your dependents. They assist with: RPAM Statements: 512-782-6836; Retirement Pay Packets: 512-782-6293; Survivor Benefit Plan: 512-782-6293
Salvation Army - Army
Services provided: gasoline aid, food, bus tickets out of town (depending on circumstances), clothing, blankets, coats and furniture (under certain circumstances); aid with locating shelter for the homeless and provides help with natural disasters (hurricanes, floods, fires); assists with utilities (energy aid) when funds are available; assists clients with reading documents for understanding.
School District Locator
The Texas School District Locator (SDL) provides basic information for Texas schools, districts, and education service centers (ESCs) in map format. It also provides school district information, district accountability ratings, and enrollment and performance reports in text format
SNAP Food Benefits
Enables eligible households to purchase food through the redemption of food stamps in order to provide a more nutritious diet. Households must have a net income below levels set by the federal government and meet resources guidelines. Offices located in all counties.
Soldier for Life- Transition Assistance Program- Virtual Center:
Transition Assistance Program (TAP) is a Commander’s Program and a Soldier’s responsibility.  The program provides transition assistance services to eligible Soldiers with at least 180 or more continuous days of Title 10 active duty service, except for those in a training status. TAP helps all eligible transitioning Soldiers discover knowledge, skills, and resources necessary to be competitive and successful in the global workforce.
Solid Waste Recycling
Authorized by the National Guard Bureau in 2010, the TMD Qualified Recycling Program (QRP) conducts direct sales of recyclable materials to the public and retains the proceeds to support recycling and environmental efforts state-wide.  By diverting its reusable material from the landfill waste stream, the QRP reduces the volume of our waste, lessens our impact on natural resources, and returns revenue to the organization that is used to make the QRP self-sustaining.
STARBASE Austin
Objective - Raise the interest and improve the knowledge and skills of at-risk 5th graders in science, technology, engineering, and mathematics (STEM) by offering 25 hours of exemplary instruction using an engaging curriculum that meets and exceeds State Standards. Hosted at Camp Mabry, students participate in challenging "hands-on, mind-on" activities and interact with military personnel to explore careers and observe STEM applications in the "real world."
Survivor Outreach Services (SOS)
The Survivor Outreach Services (SOS) Program exists to embrace and reassure Survivors that they are continually linked to the Military Family through a unified support program that enables them to remain an important part of the Military for as long as they desire.  The Survivor Outreach Services (SOS) program is an Army-wide program which demonstrates our commitment to Families of the Fallen. SOS is a holistic and multi-agency approach to delivering services to Survivors by providing those services closest to where the Families live.
Texas Abuse Hotline
The law requires any person who believes that a child or person 65 years or older or an adult with disabilities is being abused, neglected, or exploited to report the circumstances to the Texas Department of Family and Protective Services (DFPS) Abuse Hotline. A person making a report is immune from civil or criminal liability, and the name of the person making the report is kept confidential. Any person who suspects abuse and does not report it can be held liable for a Class-A misdemeanor. Additional reporting requirements apply to teachers and other professionals. A professional must report suspected abuse or neglect of a child within 48 hours of suspecting the child has been or may be abused or neglected. (TFC 261.101 (b)* A professional cannot delegate this duty to another person to make the report. Reporting suspected child abuse makes it possible to protect the child and for a family to get help.
Texas Education Agency
tEA coordinates with 20 Regional Education Service Centers (ESCs) that provide support to school districts and charters. They provide a wide array of training, services such as handling payrolls for districts, meeting space and much more to Texas schools. The agency also has programs supporting military families and homeless students and provides up-to-date information on weather and other disasters affecting Texas school districts.
Texas Military Forces Museum
From 1903 to the present the museum tells the story of the Texas Army and Air National Guard, as well as the Texas State Guard, in both peacetime and wartime. The museum displays dozens of tanks, armored personnel carriers, self-propelled guns, trucks, jeeps, helicopters, jet fighters, observation aircraft and towed artillery pieces. Permanent exhibits utilize uniforms, weapons, equipment, personal items, film, music, photographs, battle dioramas and realistic full-scale environments to tell the story of the Texas Military Forces in the Texas Revolution, the Texas Navy, the Texas Republic, the Mexican War, the Battles along the Indian Frontier, the War between the States, the Spanish-American and Philippine-American Wars, World War I, World War II, the Korean War, the Cold War, Peace Keeping Deployments and the Global War on Terror. Living history programs, battle reenactments and other special events take place throughout the year. Admission to the museum is always FREE.
Texas School for the Blind and Visually Impaired (TSBVI)
Texas School for the Blind and Visually Impaired (TSBVI) serves as a special public school in which students (ages 6 through 21) who are blind, deaf-blind, or visually impaired (including those with additional disabilities) are eligible for consideration for services on the TSBVI campus. It is also a statewide resource for parents of these children and the professionals who serve them, from birth through transition from school.
Texas School for the Deaf
Welcome to Texas School for the Deaf, a place where students who are deaf or hard of hearing including those with additional disabilities, have the opportunity to learn, grow and belong in a culture that optimizes individual potential and provides accessible language and communication across the curriculum. Our educational philosophy is grounded in the belief that all children who are deaf and hard of hearing deserve a quality language and communication-driven program that provides education together with a critical mass of communication, age, and cognitive peers, as well as language- proficient teachers and staff who communicate directly in the child’s language.
Texas Workforce Commission:
Texas Workforce Commission (TWC) is the state agency charged with overseeing and providing workforce development services to employers and job seekers of Texas. TWC strengthens the Texas economy by providing the workforce development component of the Governor's economic development strategy.
Texas Youth Hotline
The Texas Youth Helpline provides prevention services to youths, parents, siblings, and other family members who are in need of a caring voice and sympathetic ear. Trained volunteers are on call to provide guidance on youth-related concerns, referral information, or simply listen. The helpline receives thousands of calls each year, and the helpline's database includes approximately 2,000 listings of state and local resources. To date, staff and volunteers have answered more than one million calls.
TMD Resilience Program
TMD Resilience Program: Texans Helping Texans - The TMD Resilience Team strives to assist units, Soldiers, and Families by providing programs, services, and resources that address critical psychological and emotional need.
Travis County Health & Human Services
Aid to Families with Dependent Children (AFDC): Determines eligibility for assistance of Families with children 18 years of age and under who are deprived of parental support. There are offices in all counties. Early Periodic Screening, Diagnosis, and Treatment (EPSDT): free medical and dental check-ups. Transportation provided (if needed). Must be eligible for Medicaid and be 21 years of age or younger. Employment: assistance in overcoming obstacles to employment (day care, education, job training, language, health, housing, food, clothing, and referral to other resources). Must be receiving AFDC and Medicaid.. Food Stamps: enables eligible households to purchase food through the redemption of food stamps in order to provide a more nutritious diet. Households must have a net income below levels set by the federal government and meet resource guidelines
Travis County Parks
Our mission is to provide the citizens of Travis County a sustainable system of signature parks and nature preserves linked by greenbelts and riparian corridors that furnishes recreational and educational opportunities and protects endangered species and significant natural and cultural resources.
TRICARE
TRICARE Liaisons are available to: Educate and train Soldiers and Families on TRICARE services Assist in TRICARE Enrollment Assist with Claims and Billing Questions Coordinate TRICARE related briefings
Tutor.com For Military Families:
U.S. military and their families provided 24/7 at no cost by the U.S. Department of Defense and Coast Guard Mutual Assistance.
United Way of Austin
United Way for Greater Austin unites the community around collective goals, strategically invests in partners, and executes proven programs that make a real difference for children and families. Something special happens when we Live United.