American Consulate - Frankfurt
The Consulate General of the United States in Frankfurt am Main represents the interests of the United States government in Frankfurt, Germany and nearby surrounding areas. It is the United States' largest Consulate General, and is larger, in terms of both personnel and facilities, than many U.S. Embassies.
Category: Other Family Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Where: Gießenstr 30, 60435 Frankfurt am Main
Cost: Varies
Phone: CIV. 069-7535-0 (24/7)
Resource Provider: Other Government Agencies
Last Updated: 11/16/2022
American Consulate – München
The Consulate General of the United States in Frankfurt am Main represents the interests of the United States government in Frankfurt, Germany and nearby surrounding areas. It is the United States' largest Consulate General, and is larger, in terms of both personnel and facilities, than many U.S. Embassies.
Category: Other Family Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Monday – Thursday 2 – 4 p.m
Where: Königstrasse 5, 80539 München
Cost: Varies
Phone: CIV. 030-8305-1200
Resource Provider: Other Government Agencies
Last Updated: 11/16/2022
American Embassy
The mission of the U.S. Embassy is to advance the interests of the United States, and to serve and protect U.S. citizens in German
Category: Other Family Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Monday - Friday, 0830-1730
Where: Clayallee 170 14191 Berlin
Cost: Varies
Phone: CIV +49 30 83050
Resource Provider: Other Government Agencies
Last Updated: 11/16/2022
American Red Cross 24/7
The American Red Cross, also known as the American National Red Cross, is a non-profit humanitarian organization that provides emergency assistance, disaster relief, and disaster preparedness education in the United States.
Category: Other Family Resources
Population: Family Members, Civilian Personnel, Retirees, Service Members
When: 24/7
Where: Online
Cost: N/A
Phone: CIV. 001-877-272-7337 U.S. toll-free
Resource Provider: Non-DoD Resource Provider
Last Updated: 11/16/2022
Army Emergency Relief (AER)
Army Emergency Relief (AER) is a private, non-profit organization established to assist Soldiers and their Family members in emergency financial situations due to no fault of their own. Financial assistance is given in the form of an interest-free loan, grant, or combination of the two. Loans are repaid by an allotment.
Category: Banking, Other Education Resources, Other Family Resources
Population: Service Members, Family Members
Intended for: Active Duty, Family Members
When: Mon-Thu., 0800-1700. Fri.1200-1700 (Katterbach); Mon-Fri., 0900-1200, 1300-1600. Call for an appointment
Where: Katterbach Kaserne Bldg. 5817A; Storck Bldg. 6510
Cost: None
Phone: Commercial: 09802-83-2883, DSN: 467-2883 (Katterbach); Commercial: 09841-83-7555 (Storck)
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 3/14/2022
Casualty and Mortuary Affairs (DHR)
To assist and support families in an emotionally stressful time of bereavement, as well as provide training and resources to all Soldiers serving in a casualty notification or assistance capacity and to those dedicated professionals assisting family members in their greatest time of need. Casualty Assistance provides assistance to next-of-kin of critically injured, ill or deceased Army soldiers, retirees, and veterans to include Benefits Counseling; Military Funeral Honors; and Casualty Assistance/Notification Officer training (CAO/CNO).
Category: Other Family Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
When: Monday – Thursday 7:30 a.m. – noon, 1 – 4:30 p.m. Friday 1 – 4:30
Where: Katterbach Kaserne, Bldg. 5818, rm. 104
Cost: Varies
Phone: CIV. 09802-83-3301; DSN (314) 467-3301
Resource Provider: Directorate of Human Resources (DHR)
Last Updated: 11/16/2022
Children with Special Needs
Exceptional Family Member Program (EFMP) works in concert with other military and civilian agencies, provides a comprehensive multi-agency approach for community support, housing, medical, Education;al, and personnel services to Families with special needs.
Category: Special Needs Families, Child Health and Development, Family Safety, Parenting, Other Family Resources
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Retirees, and DoD Civilians
When: M-Th., 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Bldg. 5817A, Katterbach Kaserne
Cost: None
Phone: Commercial: 09802-83-2883 /2846 or 09841-83-4555/4764, DSN 467-2883 /2846 or 467-4555 /4764
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/6/2020
Family Advocacy Program in Europe (FAP-E)
The FAP-E outreach and prevention program is designed to strengthen and improve the quality of life for our military Families by increasing self-sufficiency, resiliency and community cohesion for active duty, Family members, civilians and retirees. Together with garrison and host nation agencies, FAP-E provides a multitude of programs and services designed to build individual and Family strengths as well as advocate for non-violent communities.
Category: Other Behavioral Health Resources, Family Safety, Other Family Resources, Other Health Resources, Coping Skills, Marriage and Divorce Counseling, Relationship Building
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees.
When: M-Th., 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Katterbach Kaserne, Bldg. 5817A, 1st Floor
Cost: None
Phone: Commercial: +49(0) 98 0283 2883, DSN: 314 467 2883
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 3/8/2022
Family Issues and Support Services
Army Community Service (ACS) provides a comprehensive array of programs and services that focus on promoting self-reliance, resiliency, and maintaining the readiness of soldiers, families and military communities at large. Whether one-on-one or through a group training, ACS can help build the skills needed to cope with challenges such as: the everyday demands of parenthood/marriage, negative effects of stress and anger, moving with the military and finding opportunities to get involved, military mission demands such as deployments and reunions, financial planning and assistance, and much more.
Category: Other Family Resources, Families and Deployment, Parenting, Stress Management
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Adult Family Members, Department of the Army Civilians, and Retirees.
When: M-Th., 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Katterbach Kaserne, Bldg. 5817A, 1st Floor
Cost: None
Phone: Commercial: 09802-83-2883/2553, DSN: 467-2883/2553
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 8/6/2020
Financial Readiness Program
This program emphasizes personal financial responsibility and accountability by providing basic principles and practices of sound money management, counseling tools and referral services. Financial guidance is offered to those experiencing money management difficulties or for those who wish to be in control of their finances. A personalized budget and spending plan can be drawn up to your needs. Information and assistance is also available in areas such as military pay and allowances, consumer fraud, savings, insurance, car buying, home buying credit card management and much more. ACS Financial Planning and Consumer Affairs can help with budgeting, managing debt, and check writing classes. It offers consumer education classes, and consumer complaint advice and referral.
Category: Other Family Resources, Banking, Other Military Resources
Population: Service Members, Civilian Personnel, Family Members, Retirees
Intended for: Active Duty, Family Members, Department of the Army Civilians, Retirees.
When: M-Th., 0800-1700. Fri.1200-1700. Call for an appointment.
Where: Katterbach Kaserne Bldg. 5817A
Cost: None
Phone: Commercial: 09802-83-2883/2724, DSN: 467-2883/2724, Call ACS for an appointment.
Email: usarmy.ansbach.imcom-europe.list.ask-acs@mail.mil
Resource Provider: Army Community Service (ACS)
Last Updated: 3/14/2022
Home-based business (HBB)
HBBs allow Families to work from their Army quarters, developing rewarding careers that follow them through PCS moves. The wide span of HBBs operated by Army Families includes:
Car repair/service
Hairdressing and hairstyling
Home baking and meal preparation
Pet grooming and pet sitting
Massage therapy
Retail sales from home
HBB owners need to obtain approval from the garrison commander or senior commander. We’ve recently streamlined the process to make it quicker and easier.
Category: Other Family Resources
Population: Family Members, Civilian Personnel, Retirees
When: Monday – Friday 8 a.m. – 5 p.m.
Where: Katterbach Kaserne, Bldg. 5817, Rm. 231
Cost: Varies
Phone: CIV. 09802-83-3631; DSN (314) 467-3631
Resource Provider: Army Community Service (ACS)
Last Updated: 6/21/2022
Housing Division
Housing Office Address:
USAG Ansbach
DPW-Housing Division
Unit 28736, Box 6524
APO AE, 09177-8736
Housing Services Office Phone:
011-49-980-83-2962/3959/3468 (Commercial)
467-2962/3959/3468 (DSN)
Installation Website: https://home.army.mil/ansbach/
Hours of Operation: Monday-Thursday 0730-1530
Friday 1200-1530
Closed on weekends, German and U.S. federal holidays
Housing assists with locating and/or providing adequate living accommodations on- or off-post for all eligible DOD military and civilian personnel. Housing assistance includes: eligibility and assignemnt for Army Family Housing (AFH) and Senior Living Quarters (SLQ); 24 Hour AFH and SLQ Maintenance; off-post housing support (i.e., rental agreement assistance and safety inspections); and managing government furnishings for AFH, SLQ, and off-post housing.
Housing Online User Services: https://www.housing.army.mil
Category: Housing and Temporary Lodging, Other Family Resources, Other Installation Resources
Population: Service Members, Family Members
Cost: Varies
Resource Provider: Housing Office or Service
Last Updated: 11/13/2023
USO Ansbach
The USO strengthens America's military service members by keeping them connected to family, home and country, throughout their service to the nation. Since 1941, the USO has been the nation's leading organization to serve the men and women in the U.S. military, and their families, throughout their time in uniform.
Category: Other Family Resources, Other Installation Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: For all USAG Ansbach community members
Where: Katterbach Kaserne Bldg 5510
Cost: No cost
Phone: DSN 467-2223, CIV +49 (0) 9802-83-2223
Email: POC: mdinwiddie@uso.org
Resource Provider: United Service Organizations (USO)
Last Updated: 5/20/2022