American Cancer Society
Community-based, volunteer health organization dedicated to eliminating cancer as a major health problem by preventing cancer, saving lives, and diminishing suffering from cancer through research, education, advocacy, and service
Category: Other Medical Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: Active Duty, Family Members, Retirees, Civilians
When: Visit website
Cost: None
Phone: 800-227-2345
Resource Provider: Non-DoD Resource Provider
Last Updated: 4/26/2022
American Red Cross Family Caregiver Courses and Certifications
Offers both certified and non-certified training courses
Category: Other Family Resources, Other Medical Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: All
When: Visit website
Cost: Call
Phone: 800-733-2676
Resource Provider: Non-DoD Resource Provider
Last Updated: 4/26/2022
Army Wellness Center (AWC)
The Army Wellness Center (AWC) provides standardized primary prevention programs and services designed to build and sustain good health and improve the overall healthy lifestyles of Soldiers, Family Members, Retirees, and DA Civilians. To be seen at the AWC you can be 1. Referred either by their medical provider or unit commander. 2. Self-referred by contacting the center and requesting an appointment. 3. Walking-in (appointments are preferred).
Category: Nutrition, Other Health Resources, Physical Fitness, Other Medical Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: Active Duty, Family Members, DoD Civilians, Retirees
When: 0730 -1630
Where: 1st Floor, 2114 Pershing Ave, Fort Eustis
Cost: 0
Phone: 757-314-7500 ext 3-42104
Resource Provider: Defense Health Agency (DHA)
Last Updated: 7/18/2022
Caregiver Support Line
Connects caregivers with someone who offers answers, instead of endless menu options; local caregiver support can also be found online
Category: Other Medical Resources, Wounded Warriors and Caregivers
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: All
When: M-F 0800-2200 SAT 0800-1700
Cost: None
Phone: 855-260-3274
Resource Provider: Non-DoD Resource Provider
Last Updated: 4/27/2022
Caregiver's Journey
Provides traumatic brain injury guide for caregivers of service members and veterans located in Colorado.
Category: Other Military Resources, Wounded Warriors and Caregivers, Other Medical Resources, Managing Chronic Medical Conditions
Population: Family Members, Retirees, Service Members
Intended for: Family Members, Retirees, Civilians
When: M-F 0730-1630 Mountain Time
Where: United States Air Force Academy in Colorado Springs, Colorado
Cost: None
Phone: 719-333-7565
Resource Provider: Non-DoD Resource Provider
Last Updated: 4/27/2022
Center for the Study of Traumatic Stress
Addresses a wide scope of trauma exposure from the consequences of combat, operations other than war, terrorism, natural and human made disasters, and public health threats
Category: Other Medical Resources, Combat and Post-Traumatic Stress
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: All
When: Visit website
Cost: Call
Resource Provider: Non-DoD Resource Provider
Last Updated: 5/11/2022
Deputy State Epidemiologist
State Health Department Deputy State Epidemiologist assists the state epidemiologist in providing scientific and epidemiological expertise. While not all states have a deputy state epidemiologist, those that do have an additional subject matter expert resource for public health and epidemiology.
Category: Other Health Resources, Other Medical Resources
Population: Civilian Personnel
Intended for: Soldiers and Civilians
When: hours
Where: Virginia Department of Health
109 Governor Street, 3rd Floor
Richmond, Virginia 23219
Cost: n/a
Phone: 757-683-2800
Resource Provider: Other Government Agencies
Last Updated: 2/21/2019
Easter Seals Caregiver Training Program
Training to eligible caregivers on self care, home safety, caregiver skills, veteran personal care, managing difficult behaviors, and support resources
Category: Child Health and Development, Infants, Other Health Resources, Other Medical Resources
Population: Family Members, Service Members
Intended for: All
When: Visit website
Where: 141 W Jackson Blvd, Suite 1400A Chicago, IL 60604
Cost: NA
Phone: 800-221-6827
Resource Provider: Non-DoD Resource Provider
Last Updated: 8/2/2022
Environmental Health
Provides environmental health guidance and consultation to For Eustis
Category: Other Health Resources, Other Medical Resources
Population: Service Members
Intended for: Active Duty and Family Members
When: Mon- Fri 0730-1630
Where: 2792 Harrison Loop, Fort Eustis, VA
Cost: NA
Phone: 1-757 314-7500 ext 44513
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/2/2022
Eye Clinic (Ophthalmology)
Provides advanced specialty eye care
Category: Other Medical Resources
Population: Service Members, Family Members
Intended for: Active Duty
When: Mon-Fri 0730-1630
Where: Bldg. 576 Jefferson Ave, 1st Fl, Fort Eustis
Cost: NA
Phone: 757-314-7620 DSN: 826-7620
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/2/2022
Eye Clinic (Optometry)
Provides comprehensive vision examinations for patients age 5 and older
Category: Other Medical Resources
Population: Service Members, Family Members
Intended for: Active Duty and Family Members
When: Mon-Fri 0730-1630
Where: Bldg. 576 Jefferson Ave, 1st Fl, Fort Eustis
Cost: NA
Phone: 757-314-7620
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/2/2022
Federal Recovery Coordination Team
Develop an individualized recovery plan; to quality be referred by a member of your multi-disciplinary team, your commander, recovering warrior program, or through self-referral
Category: Other Family Resources, Other Medical Resources, Deployment Readiness, Veterans' Affairs
Population: Service Members
Intended for: Active Duty Military
When: Contact for schedule
Cost: NA
Phone: 877-732-4456
Resource Provider: Non-DoD Resource Provider
Last Updated: 10/17/2022
Ft. Eustis Veterinary Treatment Facility
The Fort Eustis Veterinary Branch provides outpatient services for pets of active-duty and retired military personnel and their families at the Fort Eustis and Langley Air Force Base Veterinary Treatment Facilities. The Fort Eustis VTF operates clinics for immunizations, parasite control and diagnosis and treatment of diseases that pose a potential threat to the health of the command and its animal population. The clinic does not provide surgical, extensive medical or emergency care. Routine services are available for pets of all personnel authorized medical care. Pets living on post must be registered within 10 days of arrival at the Fort Eustis VTF. Owners must provide proof of a current rabies vaccination. Animal care services are by appointment only.
Category: Other Medical Resources
Population: Retirees, Service Members, Family Members
Intended for: Retirees, Service Members, Family Members
When: M-F 0800-1600
Where: 580 Jefferson Ave, Fort Eustis, VA 23604
Cost: Services rendered
Phone: 757-878-5824; 757-878-1769
Resource Provider: Air Force Service Provider
Last Updated: 5/25/2022
Gastroenterology Clinic
Provides diagnostic and therapeutic endoscopies and diagnostic and therapeutic services related to diseases of the gastrointestinal tract.
Category: Other Medical Resources
Population: Service Members, Family Members
Intended for: Active Duty and Family Members
When: Mon-Fri 0730-1630
Where: Bldg. 576 Jefferson Ave, 1st Fl, Fort Eustis
Cost: NA
Phone: 757-314-7590
Resource Provider: Defense Health Agency (DHA)
Last Updated: 5/3/2022
Hampton Health District
Hampton Health District
Category: Other Health Resources, Other Medical Resources
Population: Civilian Personnel
Intended for: Soldiers and Civilians
When: 8:00 am -4:30 pm
Where: 3130 Victoria Boulevard, Hampton, VA 23661-1588
Cost: n/a
Phone: 757-727-1172
Resource Provider: Other Government Agencies
Last Updated: 4/8/2019
Hampton's Health Family Partnership
Support Group
Category: Other Medical Resources
Population: Civilian Personnel, Family Members, Retirees, Service Members
Intended for: Active Duty, Family Members, Retirees, Civilians
When: M - F 0800-1630
Where: 100 Old Hampton Ln, Hampton, VA
Cost: None
Phone: 757-727-1300 option 0
Resource Provider: Non-DoD Resource Provider
Last Updated: 10/17/2022
Health Net Federal Services, LLC
Health Net has partnered with the Department of Defense to provide health care to service men and women and their family members.
Category: Other Health Resources, Other Medical Resources
Population: Service Members, Retirees, Family Members, Civilian Personnel
Intended for: Active Duty Military
When: Call or visit website
Cost: None
Phone: 877-874-2273
Email: mediainquirieshnfs@healthnet.com
Resource Provider: Other Government Agencies
Last Updated: 10/17/2022
Infectious Disease Epidemiologist
State Health Department Infectious Disease Epidemiology Program. The contact information provided is for the chief infectious disease epidemiologist in that program. Within these programs, each state conducts disease surveillance, collects information on reportable diseases from all healthcare providers and hospitals, and from local and regional health departments. Each state’s infectious disease epidemiology program investigates disease outbreaks, analyzes and distributes information on the incidence and prevalence of infectious diseases, health events, zoonotic and vector-borne diseases and vaccine-preventable diseases. States provide considerable disease and state-specific information on their state health agency’s website and search engine.
Category: Other Health Resources, Other Medical Resources
Population: Civilian Personnel
Intended for: Soldiers and Civilians
When: hours
Where: Virginia Department of Health
109 Governor Street
State Public Health Agency
Richmond, VA 23218
Cost: n/a
Phone: 804-864-8141
Resource Provider: Other Government Agencies
Last Updated: 2/21/2019
Integrated Disability Evaluation Service (IDES)/ Patient Affairs Branch
IDES serves Soldiers going through the disability process with partnership with the regional Veterans Benefits Administration.
Contact Ms Warner for additional information: (757) 314-7871
Category: Patient Liaison, Other Medical Resources
Population: Service Members
Intended for: Active Duty and Family Members
When: 0730-1600 hrs
Where: Bldg. 576 Jefferson Ave, 1st Fl, Fort Eustis
Cost: None
Phone: 757-314-7521 / 757- 314-7500 ext. 2981
Resource Provider: Defense Health Agency (DHA)
Last Updated: 5/3/2022
Managed Care Division
Debt collection assistance for late or unpaid TRICARE claims
Category: Other Medical Resources
Population: Family Members, Service Members, Retirees, Civilian Personnel
Intended for: Active Duty and Family Members
When: Mon- Fri 0730-1630
Where: Bldg. 576 Jefferson Ave, Fort Eustis VA
Cost: None
Phone: 757-314-7766 / 314-7748
Resource Provider: TRICARE
Last Updated: 5/3/2022
My Health Vet Caregiver Assistance Center
Designed to help caregivers take better care of themselves; offers information on VA benefits and services and community resources. Account creation required for use of this resource.
Category: Other Health Resources, Other Medical Resources
Population: Civilian Personnel, Retirees, Family Members, Service Members
Intended for: All
Account creation required for use of this resource.
When: Visit website
Cost: None
Phone: 877-327-0022
Resource Provider: Other Government Agencies
Last Updated: 2/3/2023
NMC Portsmouth Fisher House
Home away from home for the families of seriously ill or injured patients receiving treatment at the Naval medical Center, Portsmouth. It is a 5 minute walk to the main hospital building.
Category: Other Family Resources, Other Medical Resources, Other Military Resources
Population: Service Members, Family Members, Retirees
Intended for: Active Duty, Family Members
When: Contact for schedule
Where: 853 Fisher Drive, Portsmouth, VA
Cost: None
Phone: 757-953-6889
Resource Provider: Fisher House Foundation
Last Updated: 3/7/2023
Optical Shop AAFES
Concessions/Personal Services
Get online care: aafesoptical.com
Category: Other Medical Resources, Commissaries, Exchanges, and Shopettes, Other Installation Resources
Population: Civilian Personnel, Retirees, Service Members, Family Members
Intended for: Active Duty, Family Members, Retirees, Civilians
When: Mon-Fri 0900-1900; Sat 0800-1900; Sun 1000-1600
Where: Bldg. 1386 Washington Ave
Cost: Call
Phone: 757-847-3045
Resource Provider: Army and Air Force Exchange Service (AAFES)
Last Updated: 3/7/2023
Prince George County Health Department
Prine George County Health Department
Category: Other Health Resources, Other Medical Resources
Population: Civilian Personnel
Intended for: Soldiers and Civilians
When: 8:15 am -5:00 pm
Where: 6450 Administration Drive, Prince George, VA 23875
Cost: n/a
Phone: 804-733-2630
Resource Provider: Other Government Agencies
Last Updated: 2/6/2019
Release of Information
The release of information office is responsible for obtaining records from previous duty station, duplication of records (i.e. personal copies, insurance requests, legal requests, and copies for VA claims).
Category: Other Medical Resources
Population: Service Members, Family Members
Intended for: Active Duty and Family Members
When: Mon - Fri: 7:30 a.m. to 4:00 p.m. Third Thu: 7:30 a.m. to 12:00 p.m.
Where: Bldg. 576 Jefferson Ave, Fort Eustis, VA 23604 (on the 1st floor Room G-16)rmacy)
Cost: None
Phone: 757-314-7868 / 7865
Resource Provider: Defense Health Agency (DHA)
Last Updated: 5/9/2023
Sentara Leigh Comprehensive Breast Center
Sentara Leigh Comprehensive Breast Center is a Practice with 1 Location. Currently Sentara Leigh Comprehensive Breast Center's 6 physicians cover 4 specialty areas of medicine.
Category: Other Social and Spiritual Resources, Other Medical Resources, Other Health Resources
Population: Civilian Personnel, Service Members, Retirees, Family Members
Intended for: Active Duty, Family Members, Retirees, Civilians
When: 0900-1700 M-F
Where: 880 Kempsville Rd, Norfolk, VA
Cost: None
Phone: (757) 261-5420
Resource Provider: Non-DoD Resource Provider
Last Updated: 5/24/2022
Sentara Norfolk General Hospital
Sentara Norfolk General Hospital is a large academic hospital, which serves as the primary teaching institution for the adjacent Eastern Virginia Medical School.
Category: Other Social and Spiritual Resources, Other Medical Resources, Other Health Resources
Population: Service Members, Retirees, Family Members, Civilian Personnel
Intended for: Active Duty, Family Members, Retirees, Civilians
When: 24-7
Where: 600 Gresham Drive, 2nd Fl, Norfolk, VA
Cost: None
Phone: (757) 388-3000
Resource Provider: Non-DoD Resource Provider
Last Updated: 5/24/2022
Sentara Obici Hospital
Sentara Obici Hospital is a state-of-the-art facility located on Godwin Boulevard in Suffolk. This 168-bed, full-service hospital continues a legacy of providing residents of Western Tidewater with high-quality, patient-centered care.
Category: Other Health Resources, Other Medical Resources, Other Social and Spiritual Resources
Population: Service Members, Retirees, Family Members, Civilian Personnel
Intended for: Active Duty, Family Members, Retirees, Civilians
When: 24-7
Where: 2800 Godwin Blvd, Suffolk, VA
Cost: None
Phone: 757-934-4000
Resource Provider: Non-DoD Resource Provider
Last Updated: 5/24/2022
Sentara Princess Anne Hospital
Sentara Princess Anne Hospital offers many advanced clinical services. The hospital specializes in orthopedic, cardiac, advanced imaging, gynecological and comprehensive breast care services.
Category: Other Health Resources, Other Medical Resources, Other Social and Spiritual Resources
Population: Service Members, Retirees, Family Members, Civilian Personnel
Intended for: Active Duty, Family Members, Retirees, Civilians
When: 24-7
Where: 2025 Glenn Mitchell Drive, 1st Fl, Virginia Beach, VA
Cost: Call
Phone: 757-507-1000
Resource Provider: Non-DoD Resource Provider
Last Updated: 5/24/2022
Sentara Virginia Beach General Hospital
Sentara Virginia Beach General Hospital offers many advanced clinical services, including one of the region’s accredited stroke centers and other services.
Category: Other Health Resources, Other Medical Resources, Other Social and Spiritual Resources
Population: Service Members, Retirees, Family Members, Civilian Personnel
Intended for: Active Duty, Family Members, Retirees, Civilians
When: 24-7
Where: 1060 First Colonial Rd, Virginia Beach, VA
Cost: None
Phone: (757) 395-8000
Resource Provider: Non-DoD Resource Provider
Last Updated: 5/24/2022
Sentara Williamsburg Regional Medical Center
Sentara Williamsburg Regional Medical Center offers many advanced clinical services. The hospital specializes in orthopedic, cardiac, advanced imaging, gynecological and comprehensive breast care services.
Category: Other Medical Resources, Other Health Resources, Other Social and Spiritual Resources
Population: Service Members, Retirees, Family Members, Civilian Personnel
Intended for: Active Duty, Family Members, Retirees, Civilians
When: 24-7
Where: 100 Sentara Circle, Williamsburg, VA
Cost: None
Phone: (757) 984-6000
Resource Provider: Non-DoD Resource Provider
Last Updated: 5/24/2022
State Epidemiologist
State Health Department Lead State Epidemiologist is an appointed primary state epidemiologist, responsible for the identification and response for all health threats that occur within that state. This individual is selected by each state’s primary health official (usually the state health department director), or the state board of health. A state epidemiologist is usually responsible for each state’s infectious disease epidemiology program, often along with many other state health agency programs involved in disease detection and prevention.
Category: Other Health Resources, Other Medical Resources
Population: Civilian Personnel
Intended for: Soldiers and Civilians
When: hours
Where: Director, Office of Epidemiology
109 Governor Street, 6th Floor East
Richmond, VA 23219
Cost: n/a
Phone: 804-864-8141
Resource Provider: Other Government Agencies
Last Updated: 2/21/2019
State Public Health Laboratory
State Health Department Laboratory conducts laboratory testing for most all analysis requirements for public health surveillance. This may include monitoring and detection testing for environmental health, food safety, infectious diseases, newborn screening, public health preparedness, radiation safety, and many other tests. State public health laboratories are part of the National Laboratory Network, and respond to novel strains of disease, natural disasters, chemical spills, foodborne outbreaks, and other public health emergencies.
Category: Other Health Resources, Other Medical Resources
Population: Civilian Personnel
Intended for: Soldiers and Civilians
When: hours
Where: 600 North 5th Street
Richmond, Virginia 23219
Cost: n/a
Phone: 804.648.4480, ext.152
Resource Provider: Other Government Agencies
Last Updated: 2/21/2019
TBI: Family Caregiver Curriculum
Trains individual to provide care and assistance to members or former members of the Armed Forces with TBI
The CEMM is located at the United States Air Force Academy in Colorado Springs, Colorado.
Category: Other Medical Resources
Population: Service Members
Intended for: Active Duty Military
When: Visit website
Cost: NA
Phone: 719-333-7565
Resource Provider: Defense Health Agency (DHA)
Last Updated: 5/24/2022
TRICARE
Retiree Issues
Category: Other Medical Resources
Population: Retirees
Intended for: Retirees
When: Contact for schedule
Where: 576 Jefferson Avenue Fort Eustis, VA 23604
Cost: NA
Phone: 877-874-2273, Ft. Eustis 757-314-7500
Resource Provider: TRICARE
Last Updated: 5/24/2022
TRICARE Overseas Program (TOP)
Health Care Provider for Service Members and their families overseas
Category: Other Medical Resources
Population: Service Members
Intended for: Active Duty Military
When: 24-7
Where: Visit website
Cost: NA
Resource Provider: TRICARE
Last Updated: 5/25/2022
Women's Health Clinic
Specializes in services for women of all ages and through all phases of life
Category: Other Medical Resources, Pregnancy
Population: Service Members, Family Members
Intended for: Active Duty and Family Members
When: Mon-Fri 0730-1630
Where: Bldg. 576 Jefferson Ave, 1st Fl, Fort Eustis
Cost: None
Phone: 757-314-7606
Resource Provider: Defense Health Agency (DHA)
Last Updated: 8/28/2017
Wounded Warrior National Resource Directory
The National Resource Directory is one of the largest online collections of government and non-government resources specifically designed for Veterans, service members, their families and caregivers. With a unique collection of more than 16,000 organized and vetted resources, the directory provides information covering a variety of topics, including benefits and compensation, education, homeless assistance, housing and other services.
Category: Wounded Warriors and Caregivers, Other Behavioral Health Resources, Other Social and Spiritual Resources, Coping Skills, Financial Entitlements, Financial Planning, Grief and Loss, Ministry, Charitable Organizations, Health and Medical Benefits, Other Medical Resources, Patient Liaison, Legal Assistance, Physical Fitness, Transitioning to Civilian Life, Other Military Resources, Other Recreation Resources, Emergency Planning, Injury Prevention
Population: Family Members, Service Members, Retirees
Intended for: Military Caregivers, Service members, Veterans
Cost: none
Email: infonrd.osd@mail.mil
Resource Provider: Other Government Agencies
Last Updated: 8/23/2018
Wounded Warrior Ombudsman Program
The Wounded Warrior Ombudsmen serve as a local resource, facilitator, and problem solver for Service Members and their Families. Ombudsmen are located in the Medical Treatment Facility (MTF) and serve as a liaison between MEDCOM, the Soldier and Family member, the MTF commander, and the Warrior in Transition Unit (WTU) commander. The Ombudsman assists WTU and non-WTU Soldiers and their Families with medical related issues. The Wounded Soldier Family Hotline (WSFH) [(800) 984-8523] serves as a 24/7 resource to any beneficiary seeking assistance with a medical issue/concern including wounded, ill, and injured Soldiers, and military Caregivers. Whether you have questions about the Disability Evaluation System process, the VA Caregiver Program, or benefits, the WSFH and Ombudsmen are standing by to assist. If you are not in a community with an Ombudsman, please call the Wounded Soldier and Family Hotline at (800) 984-8523.
Category: Wounded Warriors and Caregivers, Other Social and Spiritual Resources, Coping Skills, Financial Planning, Grief and Loss, Ministry, Charitable Organizations, Health and Medical Benefits, Other Medical Resources, Patient Liaison, Legal Assistance, Physical Fitness, Transitioning to Civilian Life, Other Military Resources, Other Recreation Resources, Emergency Planning, Injury Prevention
Population: Family Members, Service Members, Retirees
When: Hotline is 24 hours/day- 7days/week. Ombudsman hours: Monday-Friday 0800-1600
Where: McDonald Army Community Hospital, 576 Jefferson Ave., Fort Eustis, VA 23604
Cost: none
Phone: (757) 314-7539 or (757) 314-7542
Email: usarmy.jbsa.medcom.mbx.medcom-ombudsman@mail.mil
Resource Provider: Defense Health Agency (DHA)
Last Updated: 7/30/2018
