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About This Guide

This guide contains a list of resources available to members of this US military community. It does not provide exhaustive information about each resource. Instead, it provides just enough information for you to quickly determine what resources are available to serve your needs. You can then use the included phone numbers or web links to obtain more detailed information for a particular resource.

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You may sort resources by Subject, Resource Provider or alphabetically using the A to Z Index.

Expand or collapse categories for subjects or resource providers by selecting a title link. For the A to Z index, use the letter links to jump to a specific spot in the alphabetical list.

Resource items are collapsed by default and show only a title and brief description. Select the title link to access other information including contacts, who the resource is intended for, address and schedule if applicable. Use the provided contact information to obtain more detailed information from the resource provider.

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If you are interested in guides for other military communities, use the Communities link at the top of this webpage.

Browse Resources: by Subject by Provider by A-to-Z Index Search

Behavioral Health

Alcohol Abuse

Disability Accommodations

Works with employees and their supervisors to ensure employees with phyiscal and mental disabilities are provided with accommodations to accomplish their job duties, and with equal access to the benefits and privileges of employment; training

Category: Attention Deficit or Hyperactivity Disorder, Autism, Alcohol Abuse, Anxiety

Population: Civilian Personnel, Family Members, Retirees

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Any costs are paid by the office or directorate for which the employee works

Phone: 737-990-5471 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Employee Assistance Program (EAP)

Employee Assistance Program (EAP) provides free, solution-focused, short-term consultation/counseling, referral services, training, and assistance to all DOD federal civilian employees and their household family members with work & personal life issues affecting their overall well-being and their ability to perform their government jobs.

Category: Alcohol Abuse, Anger Management, Anxiety, Attention Deficit or Hyperactivity Disorder, Autism, Blended Families, Child Care, Combat and Post-Traumatic Stress, Conflict Resolution, Coping Skills, Depression, Domestic Violence, Drug and Substance Abuse, Families and Deployment, Financial Planning, Gambling Addiction, Grief and Loss, Leader Support, Legal Assistance, Marriage and Divorce Counseling, Other Behavioral Health Resources, Other Family Resources, Other Relocation Resources, Parenting, Relationship Building, Workplace Violence, Weight Management, Suicide and Self-Harm, Stress Management, Special Needs Families, Sleep

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Anger Management

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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STARBASE Austin

Objective - Raise the interest and improve the knowledge and skills of at-risk 5th graders in science, technology, engineering, and mathematics (STEM) by offering 25 hours of exemplary instruction using an engaging curriculum that meets and exceeds State Standards. Hosted at Camp Mabry, students participate in challenging "hands-on, mind-on" activities and interact with military personnel to explore careers and observe STEM applications in the "real world."

Category: Other Family Resources, Anger Management

Population: Family Members

Intended for: 5th Graders

Where: Camp Mabry 2200 West 35th Street, Building 31 Austin, TX 78763

Phone: 512-782-3454

Website: https://tmd.texas.gov/starbase External Link

Resource Provider: Community Club or Association

Last Updated: 11/10/2020

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Anxiety

Disability Accommodations

Category: Attention Deficit or Hyperactivity Disorder, Autism, Alcohol Abuse, Anxiety

Population: Civilian Personnel, Family Members, Retirees

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Any costs are paid by the office or directorate for which the employee works

Phone: 737-990-5471 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Attention Deficit or Hyperactivity Disorder

Disability Accommodations

Category: Attention Deficit or Hyperactivity Disorder, Autism, Alcohol Abuse, Anxiety

Population: Civilian Personnel, Family Members, Retirees

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Any costs are paid by the office or directorate for which the employee works

Phone: 737-990-5471 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Autism

Disability Accommodations

Category: Attention Deficit or Hyperactivity Disorder, Autism, Alcohol Abuse, Anxiety

Population: Civilian Personnel, Family Members, Retirees

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Any costs are paid by the office or directorate for which the employee works

Phone: 737-990-5471 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Combat and Post-Traumatic Stress

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Depression

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Domestic Violence

Austin Fire Department

Fire Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm, Fire Department

Population: Service Members, Civilian Personnel, Family Members, Retirees

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 4201 Ed Bluestein Blvd. Austin, TX 78721

Cost: No Cost

Phone: 512-974-0130

Email: https://www.austintexas.gov/email/firepio

Website: https://www.austintexas.gov/department/fire External Link

Social Media: https://twitter.com/austinfiredept; https://twitter.com/austinfireinfo; https://www.facebook.com/AustinFireDepartment External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Family Members, Civilian Personnel, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 9-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Non-Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 3-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Domestic violence assistance - Austin, TX

The SAFE Alliance is a merger of Austin Children’s Shelter and SafePlace, both long-standing and respected human service agencies in Austin serving the survivors of child abuse, sexual assault and exploitation, and domestic violence.

Category: Child Abuse and Neglect, Coping Skills, Domestic Violence

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: Mon - Fri from 8 a.m. to 4 p.m.

Phone: 512-267-7233 text or chat at 737.888.7233

Website: https://www.safeaustin.org/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Texas Abuse Hotline

The law requires any person who believes that a child or person 65 years or older or an adult with disabilities is being abused, neglected, or exploited to report the circumstances to the Texas Department of Family and Protective Services (DFPS) Abuse Hotline. A person making a report is immune from civil or criminal liability, and the name of the person making the report is kept confidential. Any person who suspects abuse and does not report it can be held liable for a Class-A misdemeanor. Additional reporting requirements apply to teachers and other professionals. A professional must report suspected abuse or neglect of a child within 48 hours of suspecting the child has been or may be abused or neglected. (TFC 261.101 (b)* A professional cannot delegate this duty to another person to make the report. Reporting suspected child abuse makes it possible to protect the child and for a family to get help.

Category: Child Abuse and Neglect, Domestic Violence

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: 24 hours a day/7 days a week

Phone: 1-800-252-5400; for life threatening or emergency situations,call your local law enforcement agency or 911 immediately, and then make a report to DFPS.

Website: https://www.txabusehotline.org/Login/Default.aspx External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Drug and Substance Abuse

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Gambling Addiction

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Other Behavioral Health Resources

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Mediation/Alternative Dispute Resolution

Provides a range of conflict resolution resources and techniques to address workplace disputes; ; training

Category: Conflict Resolution, Coping Skills, Other Behavioral Health Resources, Other Education Resources, Other Employment Resources, Workplace Discrimination and Harassment

Population: Civilian Personnel, Retirees, Service Members

Intended for: Permanent and temporary employees (military and civilian) of AFC HQ and FCC, retirees, and civilian applicants for employment with an active EEO complaint

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Usually none, or costs are paid by the office or directorate requesting assistance

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Military One Services

Military OneSource is your central hub and go-to-place for the military community. Get to know your benefits and prepare for the big stuff – deployments, reintegration, moves, parenthood, retirement and more. Browse by topic or search for that specific question you want to know the answer to. No matter where military life takes you, with Military OneSource you will always be in the loop

Category: Other Military Resources, Other Behavioral Health Resources, Other Education Resources, Other Relocation Resources, Other Employment Resources, Other Family Resources, Other Social and Spiritual Resources, Other Installation Resources, Scholarships and Education Assistance

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

Phone: 800-342-9647

Website: https://www.militaryonesource.mil/ External Link

Resource Provider: Military OneSource

Last Updated: 11/10/2020

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Operation HomeFront:

Our mission is to build strong, stable, and secure military families so they can thrive - not simply struggle to get by - in the communities that they've worked so hard to protect.

Population: Family Members

Intended for: Military & Family Members

Phone: 210-659-7756 Critical Financial Assistance: 877-264-3968

Website: https://www.operationhomefront.org/ External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Suicide and Self-Harm

Austin Fire Department

Fire Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm, Fire Department

Population: Service Members, Civilian Personnel, Family Members, Retirees

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 4201 Ed Bluestein Blvd. Austin, TX 78721

Cost: No Cost

Phone: 512-974-0130

Email: https://www.austintexas.gov/email/firepio

Website: https://www.austintexas.gov/department/fire External Link

Social Media: https://twitter.com/austinfiredept; https://twitter.com/austinfireinfo; https://www.facebook.com/AustinFireDepartment External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Family Members, Civilian Personnel, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 9-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Non-Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 3-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Education

Higher Education

Free SAT/ACT Test Prep:

Welcome Military Families. Thank You For Your Service to America Your SAT/ACT Prep Is Now Sponsored!

Category: Child Health and Development, Education Assistance for Survivors, Higher Education, Other Family Resources, Parenting

Population: Family Members

Intended for: Family Members

Phone: 951-256-4076

Website: https://www.eknowledge.com/NewLookAff/Home.php?coupon=3A8E9CEFCE External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Military Child Education Coalition:

To ensure inclusive, quality educational opportunities for all military-connected children affected by mobility, transition, deployments and family separation.

Category: Child Health and Development, Education Assistance for Survivors, Higher Education, Other Family Resources, Parenting

Population: Family Members

Intended for: Family Members

Phone: 254-953-1923

Website: https://www.militarychild.org/about/mission-vision External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Texas School for the Blind and Visually Impaired (TSBVI)

Texas School for the Blind and Visually Impaired (TSBVI) serves as a special public school in which students (ages 6 through 21) who are blind, deaf-blind, or visually impaired (including those with additional disabilities) are eligible for consideration for services on the TSBVI campus. It is also a statewide resource for parents of these children and the professionals who serve them, from birth through transition from school.

Category: Higher Education, Schools K-12

Population: Family Members, Service Members

Intended for: All members of the military, retirees and their family members.

Where: 1100 West 45th St., Austin, TX 78756

Phone: (512) 454-8631

Email: info@tsbvi.edu

Website: https://www.tsbvi.edu External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Texas School for the Deaf

Welcome to Texas School for the Deaf, a place where students who are deaf or hard of hearing including those with additional disabilities, have the opportunity to learn, grow and belong in a culture that optimizes individual potential and provides accessible language and communication across the curriculum. Our educational philosophy is grounded in the belief that all children who are deaf and hard of hearing deserve a quality language and communication-driven program that provides education together with a critical mass of communication, age, and cognitive peers, as well as language- proficient teachers and staff who communicate directly in the child’s language.

Category: Higher Education, Schools K-12

Population: Family Members

Intended for: All members of the military, retirees and their family members.

Where: Texas School for the Deaf 1102 S. Congress Ave., Austin, TX 78704

Phone: (512) 462-5353 (V), VP: 512-569-6324

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Tutor.com For Military Families:

U.S. military and their families provided 24/7 at no cost by the U.S. Department of Defense and Coast Guard Mutual Assistance.

Category: Child Health and Development, Education Assistance for Survivors, Higher Education, Other Family Resources, Parenting

Population: Family Members

Intended for: Family Members

Phone: 800-411-1970

Website: https://military.tutor.com/home External Link

Resource Provider: Community Club or Association

Last Updated: 11/10/2020

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Military Education

AFC Inspector General Office

The AFC office of the Inspector General (IG) acts as the eyes, ears and conscience of the Commander in order to assess the morale, effectiveness, efficiency, and discipline of the Corps. The IG provides confidential assistance to Soldiers, Department of Army Civilians, Family members, retirees and others seeking help with problems or issues related to the Army. In addition, IGs also conduct inspections, investigations, and teach and train as necessary. Call, email or walk-in (everyone is seen and no appointment is required).

Category: Leader Support, Military Education, Other Military Resources

Population: Civilian Personnel, Family Members, Service Members

Intended for: Service members, Family Members, Civilian personnel

When: The IG is available 24 hours a day seven days a week by utilizing our website.

Where: AFC HQ, 210 W 7th St
Austin, TX 78701-2903

Cost: None

Phone: 512-726-4134 512-944-4247

Email: usarmy.austin-tx.futures-cmd.mbx.ig@mail.mil; dana.a.williams20.civ@mail.mil

Website: https://army.deps.mil/army/cmds/AFC/DSI/IG/SitePages/Home.aspx External Link

Resource Provider: Inspector General (IG)

Last Updated: 12/8/2020

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Equal Opportunity (EO) Division

The Equal Opportunity (EO) program formulates, directs, and sustains a comprehensive effort to maximize human potential to ensure fair treatment for military personnel, family members, and DA civilians without regard to race, color, gender, religion, national origin, and/or sexual orientation and provide an environment free of unlawful discrimination and offensive behavior.

Category: Military Education, Conflict Resolution

Population: Service Members, Family Members

Intended for: Service Members and Families

When: Monday thru Friday 0900-1700 24 Hour Hotline

Where: Via Teams/ Telephone/Email

Cost: N/A

Phone: 512-466-2878 512-922-0736 MEO 24 Hour Hotline: 512-726-4536 512-726-45EO)

Website: https://army.deps.mil/army/cmds/AFC/diversity/SitePages/Home.aspx External Link

Social Media: N/A External Link

Resource Provider: Equal Opportunity Office (EO)

Last Updated: 12/8/2020

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Other Education Resources

Austin City Website

City of Austin' all inclusive website for residents

Category: Other Education Resources, Other Employment Resources, Other Family Resources, Other Health Resources, Other Local Emergency Services

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Website: https://www.austintexas.gov/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Equal Employment Opportunity (EEO) Complaints

Covers complaints of workplace discrimination and allegations of harassment based on race, color, sex, disability status, national origin, religion, age, genetic information, or reprisal for protected EEO activity; training

Category: Conflict Resolution, Coping Skills, In-processing, Legal Assistance, Other Education Resources, Other Employment Resources, Relationship Building, Workplace Discrimination and Harassment, Workplace Violence

Population: Civilian Personnel, Retirees

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: None

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Mediation/Alternative Dispute Resolution

Provides a range of conflict resolution resources and techniques to address workplace disputes; ; training

Category: Conflict Resolution, Coping Skills, Other Behavioral Health Resources, Other Education Resources, Other Employment Resources, Workplace Discrimination and Harassment

Population: Civilian Personnel, Retirees, Service Members

Intended for: Permanent and temporary employees (military and civilian) of AFC HQ and FCC, retirees, and civilian applicants for employment with an active EEO complaint

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Usually none, or costs are paid by the office or directorate requesting assistance

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Military One Services

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

Phone: 800-342-9647

Website: https://www.militaryonesource.mil/ External Link

Resource Provider: Military OneSource

Last Updated: 11/10/2020

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Operation HomeFront:

Our mission is to build strong, stable, and secure military families so they can thrive - not simply struggle to get by - in the communities that they've worked so hard to protect.

Population: Family Members

Intended for: Military & Family Members

Phone: 210-659-7756 Critical Financial Assistance: 877-264-3968

Website: https://www.operationhomefront.org/ External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Religious Accommodations

Works with employees and their supervisors to ensure that employees needing accommodation for religious beliefs or practices are accommodated in accordance with the law; ; training

Category: Conflict Resolution, In-processing, Legal Assistance, Other Education Resources, Other Employment Resources, Workplace Discrimination and Harassment

Population: Civilian Personnel

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Any costs are paid by the office or directorate for which the employee works

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Scholarships and Education Assistance

Military One Services

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

Phone: 800-342-9647

Website: https://www.militaryonesource.mil/ External Link

Resource Provider: Military OneSource

Last Updated: 11/10/2020

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Operation HomeFront:

Our mission is to build strong, stable, and secure military families so they can thrive - not simply struggle to get by - in the communities that they've worked so hard to protect.

Population: Family Members

Intended for: Military & Family Members

Phone: 210-659-7756 Critical Financial Assistance: 877-264-3968

Website: https://www.operationhomefront.org/ External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Our Military Kids

Our Military Kids supports children (ages 5 – 12th grade) of deployed National Guard and Reserve service members, as well as those of wounded veterans from all service branches, with grants that provide up to $300 for a chosen activity. Participation in these activities helps military children cope with stress and build self-confidence while their parents are recovering or serving overseas.

Category: Charitable Organizations, Other Family Resources, Scholarships and Education Assistance

Population: Family Members

Intended for: Military Members

Phone: 703-734-6654

Website: https://www.ourmilitarykids.org/ External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Emergency Services - Local

Fire Department

Austin Fire Department

Fire Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm, Fire Department

Population: Service Members, Civilian Personnel, Family Members, Retirees

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 4201 Ed Bluestein Blvd. Austin, TX 78721

Cost: No Cost

Phone: 512-974-0130

Email: https://www.austintexas.gov/email/firepio

Website: https://www.austintexas.gov/department/fire External Link

Social Media: https://twitter.com/austinfiredept; https://twitter.com/austinfireinfo; https://www.facebook.com/AustinFireDepartment External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Other Local Emergency Services

Austin City Website

City of Austin' all inclusive website for residents

Category: Other Education Resources, Other Employment Resources, Other Family Resources, Other Health Resources, Other Local Emergency Services

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Website: https://www.austintexas.gov/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Austin Fire Department

Fire Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm, Fire Department

Population: Service Members, Civilian Personnel, Family Members, Retirees

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 4201 Ed Bluestein Blvd. Austin, TX 78721

Cost: No Cost

Phone: 512-974-0130

Email: https://www.austintexas.gov/email/firepio

Website: https://www.austintexas.gov/department/fire External Link

Social Media: https://twitter.com/austinfiredept; https://twitter.com/austinfireinfo; https://www.facebook.com/AustinFireDepartment External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Family Members, Civilian Personnel, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 9-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Non-Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 3-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Police

Austin Fire Department

Fire Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm, Fire Department

Population: Service Members, Civilian Personnel, Family Members, Retirees

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 4201 Ed Bluestein Blvd. Austin, TX 78721

Cost: No Cost

Phone: 512-974-0130

Email: https://www.austintexas.gov/email/firepio

Website: https://www.austintexas.gov/department/fire External Link

Social Media: https://twitter.com/austinfiredept; https://twitter.com/austinfireinfo; https://www.facebook.com/AustinFireDepartment External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Family Members, Civilian Personnel, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 9-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Non-Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 3-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Employment and the Workplace

Finding a Job

Citizen Soldier Finanical and Employment Readienss (CSFER

The Citizen Soldier Finanical and Employment Readienss (CSFER) program's mission is to ensure all service members and their families within the 54 States and Territories are provided employment and transition services that improve their readiness and strengthen local communities. The program shall also provide focus on service members who are in the initial phase of the Soldier Life Cycle (SLC) through the Recruit Sustainment Program (RSP) locations, while offering services to those that are unemployed, over-employed, or underemployed within that RSP's geographic area.

Category: Financial Entitlements, Financial Planning, Finding a Job, Job Training, Other Employment Resources

Population: Service Members

Intended for: Military & Family Members

Website: www.casy.us/CSFL/ External Link

Resource Provider: Employment Readiness Program (ERP)

Last Updated: 11/10/2020

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Helmets To Hardhats:

Helmets to Hardhats is a national, nonprofit program that connects transitioning active-duty military service members, veterans, National Guard and Reservists with skilled training and quality career opportunities in the construction industry.

Category: Finding a Job, Job Training, Other Employment Resources

Population: Retirees, Service Members

Intended for: Military Members

Phone: 866-741-6210

Website: https://helmetstohardhats.org/ External Link

Resource Provider: Employment Readiness Program (ERP)

Last Updated: 12/8/2020

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Soldier for Life- Transition Assistance Program- Virtual Center:

Transition Assistance Program (TAP) is a Commander’s Program and a Soldier’s responsibility. The program provides transition assistance services to eligible Soldiers with at least 180 or more continuous days of Title 10 active duty service, except for those in a training status. TAP helps all eligible transitioning Soldiers discover knowledge, skills, and resources necessary to be competitive and successful in the global workforce.

Category: Finding a Job, Other Employment Resources, Out-processing

Population: Service Members

Intended for: Military Members

Phone: 1-800-325-4715

Website: https://www.sfl-tap.army.mil/ External Link

Resource Provider: Soldier for Life - Transition Assistance Program (SFL-TAP)

Last Updated: 11/10/2020

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Texas Workforce Commission:

Texas Workforce Commission (TWC) is the state agency charged with overseeing and providing workforce development services to employers and job seekers of Texas. TWC strengthens the Texas economy by providing the workforce development component of the Governor's economic development strategy.

Category: Finding a Job, Job Training, Other Employment Resources

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

Phone: 800-939-6631

Website: https://www.twc.state.tx.us/about-texas-workforce External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Job Training

Citizen Soldier Finanical and Employment Readienss (CSFER

Category: Financial Entitlements, Financial Planning, Finding a Job, Job Training, Other Employment Resources

Population: Service Members

Intended for: Military & Family Members

Website: www.casy.us/CSFL/ External Link

Resource Provider: Employment Readiness Program (ERP)

Last Updated: 11/10/2020

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Helmets To Hardhats:

Category: Finding a Job, Job Training, Other Employment Resources

Population: Retirees, Service Members

Intended for: Military Members

Phone: 866-741-6210

Website: https://helmetstohardhats.org/ External Link

Resource Provider: Employment Readiness Program (ERP)

Last Updated: 12/8/2020

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Texas Workforce Commission:

Category: Finding a Job, Job Training, Other Employment Resources

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

Phone: 800-939-6631

Website: https://www.twc.state.tx.us/about-texas-workforce External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Other Employment Resources

Austin City Website

City of Austin' all inclusive website for residents

Category: Other Education Resources, Other Employment Resources, Other Family Resources, Other Health Resources, Other Local Emergency Services

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Website: https://www.austintexas.gov/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Citizen Soldier Finanical and Employment Readienss (CSFER

Category: Financial Entitlements, Financial Planning, Finding a Job, Job Training, Other Employment Resources

Population: Service Members

Intended for: Military & Family Members

Website: www.casy.us/CSFL/ External Link

Resource Provider: Employment Readiness Program (ERP)

Last Updated: 11/10/2020

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Equal Employment Opportunity (EEO) Complaints

Population: Civilian Personnel, Retirees

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: None

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Helmets To Hardhats:

Category: Finding a Job, Job Training, Other Employment Resources

Population: Retirees, Service Members

Intended for: Military Members

Phone: 866-741-6210

Website: https://helmetstohardhats.org/ External Link

Resource Provider: Employment Readiness Program (ERP)

Last Updated: 12/8/2020

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Mediation/Alternative Dispute Resolution

Provides a range of conflict resolution resources and techniques to address workplace disputes; ; training

Category: Conflict Resolution, Coping Skills, Other Behavioral Health Resources, Other Education Resources, Other Employment Resources, Workplace Discrimination and Harassment

Population: Civilian Personnel, Retirees, Service Members

Intended for: Permanent and temporary employees (military and civilian) of AFC HQ and FCC, retirees, and civilian applicants for employment with an active EEO complaint

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Usually none, or costs are paid by the office or directorate requesting assistance

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Military One Services

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

Phone: 800-342-9647

Website: https://www.militaryonesource.mil/ External Link

Resource Provider: Military OneSource

Last Updated: 11/10/2020

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Operation HomeFront:

Our mission is to build strong, stable, and secure military families so they can thrive - not simply struggle to get by - in the communities that they've worked so hard to protect.

Population: Family Members

Intended for: Military & Family Members

Phone: 210-659-7756 Critical Financial Assistance: 877-264-3968

Website: https://www.operationhomefront.org/ External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Religious Accommodations

Works with employees and their supervisors to ensure that employees needing accommodation for religious beliefs or practices are accommodated in accordance with the law; ; training

Category: Conflict Resolution, In-processing, Legal Assistance, Other Education Resources, Other Employment Resources, Workplace Discrimination and Harassment

Population: Civilian Personnel

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Any costs are paid by the office or directorate for which the employee works

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Soldier for Life- Transition Assistance Program- Virtual Center:

Category: Finding a Job, Other Employment Resources, Out-processing

Population: Service Members

Intended for: Military Members

Phone: 1-800-325-4715

Website: https://www.sfl-tap.army.mil/ External Link

Resource Provider: Soldier for Life - Transition Assistance Program (SFL-TAP)

Last Updated: 11/10/2020

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Texas Workforce Commission:

Category: Finding a Job, Job Training, Other Employment Resources

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

Phone: 800-939-6631

Website: https://www.twc.state.tx.us/about-texas-workforce External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Retirement

Retirement Service

Retirement Service personnel are available to assist you understand and access all benefits and entitlements available to you and your dependents. They assist with: RPAM Statements: 512-782-6836; Retirement Pay Packets: 512-782-6293; Survivor Benefit Plan: 512-782-6293

Category: Retirement

Population: Service Members

Intended for: All members of the military, retirees and their family members.

When: M-F: 0800-1600

Where: Camp Mabry- Austin, TX 2200 W 35th St, Bldg 34

Phone: 512-782-6852

Website: https://tmd.texas.gov/soldier-support-services External Link

Resource Provider: Directorate of Human Resources (DHR)

Last Updated: 12/8/2020

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Workplace Discrimination and Harassment

Equal Employment Opportunity (EEO) Complaints

Population: Civilian Personnel, Retirees

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: None

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Mediation/Alternative Dispute Resolution

Provides a range of conflict resolution resources and techniques to address workplace disputes; ; training

Category: Conflict Resolution, Coping Skills, Other Behavioral Health Resources, Other Education Resources, Other Employment Resources, Workplace Discrimination and Harassment

Population: Civilian Personnel, Retirees, Service Members

Intended for: Permanent and temporary employees (military and civilian) of AFC HQ and FCC, retirees, and civilian applicants for employment with an active EEO complaint

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Usually none, or costs are paid by the office or directorate requesting assistance

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Religious Accommodations

Works with employees and their supervisors to ensure that employees needing accommodation for religious beliefs or practices are accommodated in accordance with the law; ; training

Category: Conflict Resolution, In-processing, Legal Assistance, Other Education Resources, Other Employment Resources, Workplace Discrimination and Harassment

Population: Civilian Personnel

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Any costs are paid by the office or directorate for which the employee works

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Families

Blended Families

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Travis County Health & Human Services

Aid to Families with Dependent Children (AFDC): Determines eligibility for assistance of Families with children 18 years of age and under who are deprived of parental support. There are offices in all counties. Early Periodic Screening, Diagnosis, and Treatment (EPSDT): free medical and dental check-ups. Transportation provided (if needed). Must be eligible for Medicaid and be 21 years of age or younger. Employment: assistance in overcoming obstacles to employment (day care, education, job training, language, health, housing, food, clothing, and referral to other resources). Must be receiving AFDC and Medicaid.. Food Stamps: enables eligible households to purchase food through the redemption of food stamps in order to provide a more nutritious diet. Households must have a net income below levels set by the federal government and meet resource guidelines

Category: Blended Families, Health and Medical Benefits, Health Clinics and Hospitals, Other Health Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: 0800-1630

Where: 2100 E St Elmo Rd # E, Austin, TX 78744

Phone: 512-416-0366

Website: https://www.traviscountytx.gov/health-human-services External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Child Abuse and Neglect

Domestic violence assistance - Austin, TX

Category: Child Abuse and Neglect, Coping Skills, Domestic Violence

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: Mon - Fri from 8 a.m. to 4 p.m.

Phone: 512-267-7233 text or chat at 737.888.7233

Website: https://www.safeaustin.org/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Texas Abuse Hotline

Category: Child Abuse and Neglect, Domestic Violence

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: 24 hours a day/7 days a week

Phone: 1-800-252-5400; for life threatening or emergency situations,call your local law enforcement agency or 911 immediately, and then make a report to DFPS.

Website: https://www.txabusehotline.org/Login/Default.aspx External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Texas Youth Hotline

The Texas Youth Helpline provides prevention services to youths, parents, siblings, and other family members who are in need of a caring voice and sympathetic ear. Trained volunteers are on call to provide guidance on youth-related concerns, referral information, or simply listen. The helpline receives thousands of calls each year, and the helpline's database includes approximately 2,000 listings of state and local resources. To date, staff and volunteers have answered more than one million calls.

Category: Child Abuse and Neglect

Population: Family Members

Intended for: All members of the military, retirees and their family members.

Phone: 800-989-6884 512-872-5777

Website: https://www.dfps.state.tx.us/Youth_Helpline/default.asp External Link

Resource Provider: Other Government Agencies

Last Updated: 12/8/2020

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Child Care

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Child Health and Development

Free SAT/ACT Test Prep:

Welcome Military Families. Thank You For Your Service to America Your SAT/ACT Prep Is Now Sponsored!

Category: Child Health and Development, Education Assistance for Survivors, Higher Education, Other Family Resources, Parenting

Population: Family Members

Intended for: Family Members

Phone: 951-256-4076

Website: https://www.eknowledge.com/NewLookAff/Home.php?coupon=3A8E9CEFCE External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Military Child Education Coalition:

To ensure inclusive, quality educational opportunities for all military-connected children affected by mobility, transition, deployments and family separation.

Category: Child Health and Development, Education Assistance for Survivors, Higher Education, Other Family Resources, Parenting

Population: Family Members

Intended for: Family Members

Phone: 254-953-1923

Website: https://www.militarychild.org/about/mission-vision External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Tutor.com For Military Families:

U.S. military and their families provided 24/7 at no cost by the U.S. Department of Defense and Coast Guard Mutual Assistance.

Category: Child Health and Development, Education Assistance for Survivors, Higher Education, Other Family Resources, Parenting

Population: Family Members

Intended for: Family Members

Phone: 800-411-1970

Website: https://military.tutor.com/home External Link

Resource Provider: Community Club or Association

Last Updated: 11/10/2020

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Families and Deployment

Central Texas Food Bank

We work with food donors across the country, financial supporters and volunteers to fill unmet needs in Central Texas. This commitment from private, government and charitable partners has allowed us to bring 39 million meals to our community last year and into the hands of families and local nonprofits that turn to us for help. There are three key ways we do this. 1. We share free food and our knowledge on low-cost, healthy eating with families in need. Learn how we stock their shelves, provide healthy meals and educate. 2. We assist families who qualify for federal assistance programs. Learn how we connect families to life-enhancing resources. 3. And finally, we make food affordable for charitable and government partners. The quality food and food resources we provide means that they can spend their limited resources to enhance their programs.

Category: Charitable Organizations, Families and Deployment, Family Safety, Food and Dining, Nutrition, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Where: 6500 Metropolis Drive Austin, TX 78744

Phone: 512-282-2111 or toll free 800-786-2616

Website: https://www.centraltexasfoodbank.org/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Family Readiness training

Mission: To provide guidance, resources, support and training to Units, Service members and their Families in order to empower them to face the challenges of service in the National Guard in state & national emergencies and through deployment cycles. Purpose: To increase Family Readiness of the Texas Military Department (TMD) by optimizing State capabilities to provide mission tailored support and training to units, Services members and their Families through all phases of deployment.Purpose: To increase Family Readiness of the Texas Military Department (TMD) by optimizing State capabilities to provide mission tailored support and training to units, Services members and their Families through all phases of deployment.

Category: Families and Deployment

Population: Family Members

Intended for: Military & Family Members

Phone: 1-800-252-8032

Website: https://tmd.texas.gov/family-and-youth-programs External Link

Resource Provider: Family Readiness Group (FRG)

Last Updated: 11/10/2020

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SNAP Food Benefits

Enables eligible households to purchase food through the redemption of food stamps in order to provide a more nutritious diet. Households must have a net income below levels set by the federal government and meet resources guidelines. Offices located in all counties.

Category: Charitable Organizations, Families and Deployment, Family Safety, Food and Dining, Nutrition, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: 0800-1630

Where: 1601 Rutherford Ln, Austin, TX 78754

Phone: (512) 339-8868

Website: https://www.yourtexasbenefits.com/Learn/Home External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Family Safety

Austin Fire Department

Fire Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm, Fire Department

Population: Service Members, Civilian Personnel, Family Members, Retirees

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 4201 Ed Bluestein Blvd. Austin, TX 78721

Cost: No Cost

Phone: 512-974-0130

Email: https://www.austintexas.gov/email/firepio

Website: https://www.austintexas.gov/department/fire External Link

Social Media: https://twitter.com/austinfiredept; https://twitter.com/austinfireinfo; https://www.facebook.com/AustinFireDepartment External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Family Members, Civilian Personnel, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 9-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Non-Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 3-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Central Texas Food Bank

Category: Charitable Organizations, Families and Deployment, Family Safety, Food and Dining, Nutrition, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Where: 6500 Metropolis Drive Austin, TX 78744

Phone: 512-282-2111 or toll free 800-786-2616

Website: https://www.centraltexasfoodbank.org/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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SNAP Food Benefits

Category: Charitable Organizations, Families and Deployment, Family Safety, Food and Dining, Nutrition, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: 0800-1630

Where: 1601 Rutherford Ln, Austin, TX 78754

Phone: (512) 339-8868

Website: https://www.yourtexasbenefits.com/Learn/Home External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Other Family Resources

Army Housing Online User Services

The Army's official website for Soldiers and Families to look for information regarding Army Family Housing (Privatized & Government Owned), Unaccompanied Housing (UH), or Off-Post Housing. It includes detailed reference information and quick links for Army installations all over the world. Inside you will find floorplans and housing policies that pertain to your next duty station. AFC Army Housing Address: 2401 Greenlawn Blvd Dell Bldg 8, 3rd Floor Round Rock, TX 78664

Category: Housing and Temporary Lodging, Other Family Resources, Other Installation Resources

Population: Service Members, Family Members

When: Monday-Friday 0730-1600

Cost: Varies

Phone: (571)-588-6100 (Commercial)

Website: https://www.housing.army.mil External Link

Resource Provider: Housing Office or Service

Last Updated: 12/29/2023

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Austin City Website

City of Austin' all inclusive website for residents

Category: Other Education Resources, Other Employment Resources, Other Family Resources, Other Health Resources, Other Local Emergency Services

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Website: https://www.austintexas.gov/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Austin Fire Department

Fire Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm, Fire Department

Population: Service Members, Civilian Personnel, Family Members, Retirees

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 4201 Ed Bluestein Blvd. Austin, TX 78721

Cost: No Cost

Phone: 512-974-0130

Email: https://www.austintexas.gov/email/firepio

Website: https://www.austintexas.gov/department/fire External Link

Social Media: https://twitter.com/austinfiredept; https://twitter.com/austinfireinfo; https://www.facebook.com/AustinFireDepartment External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Family Members, Civilian Personnel, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 9-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Non-Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 3-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Central Texas Food Bank

Category: Charitable Organizations, Families and Deployment, Family Safety, Food and Dining, Nutrition, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Where: 6500 Metropolis Drive Austin, TX 78744

Phone: 512-282-2111 or toll free 800-786-2616

Website: https://www.centraltexasfoodbank.org/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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DoD Housing Feedback System (DHFS)

The DoD Housing Feedback System (DHFS) is a publicly accessible Department of Defense (DoD) website that establishes a database of complaints and landlord responses made by active-duty tenants regarding their privatized housing unit.

Category: Housing and Temporary Lodging, Other Family Resources, Other Installation Resources

Population: Service Members, Family Members

Intended for: Active-duty service member (SM) currently a party to a lease in privatized housing, incl. active-duty Reserve personnel, an SM's dependent currently a party to a lease in privatized housing, or a dependent authorized to submit on an SM's behalf

Website: https://www.dhfs.mil/rfs/ External Link

Resource Provider: Housing Office or Service

Last Updated: 8/14/2024

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Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Free SAT/ACT Test Prep:

Welcome Military Families. Thank You For Your Service to America Your SAT/ACT Prep Is Now Sponsored!

Category: Child Health and Development, Education Assistance for Survivors, Higher Education, Other Family Resources, Parenting

Population: Family Members

Intended for: Family Members

Phone: 951-256-4076

Website: https://www.eknowledge.com/NewLookAff/Home.php?coupon=3A8E9CEFCE External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Military Child Education Coalition:

To ensure inclusive, quality educational opportunities for all military-connected children affected by mobility, transition, deployments and family separation.

Category: Child Health and Development, Education Assistance for Survivors, Higher Education, Other Family Resources, Parenting

Population: Family Members

Intended for: Family Members

Phone: 254-953-1923

Website: https://www.militarychild.org/about/mission-vision External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Military One Services

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

Phone: 800-342-9647

Website: https://www.militaryonesource.mil/ External Link

Resource Provider: Military OneSource

Last Updated: 11/10/2020

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Operation HomeFront:

Our mission is to build strong, stable, and secure military families so they can thrive - not simply struggle to get by - in the communities that they've worked so hard to protect.

Population: Family Members

Intended for: Military & Family Members

Phone: 210-659-7756 Critical Financial Assistance: 877-264-3968

Website: https://www.operationhomefront.org/ External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Our Military Kids

Category: Charitable Organizations, Other Family Resources, Scholarships and Education Assistance

Population: Family Members

Intended for: Military Members

Phone: 703-734-6654

Website: https://www.ourmilitarykids.org/ External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Salvation Army - Army

Services provided: gasoline aid, food, bus tickets out of town (depending on circumstances), clothing, blankets, coats and furniture (under certain circumstances); aid with locating shelter for the homeless and provides help with natural disasters (hurricanes, floods, fires); assists with utilities (energy aid) when funds are available; assists clients with reading documents for understanding.

Category: Charitable Organizations, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Where: 4700 Manor Road AUSTIN, TX 78767

Phone: 512-782-8800

Email: InfoAustin@uss.salvationarmy.org

Website: http://www.salvationarmyaustin.org/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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SNAP Food Benefits

Category: Charitable Organizations, Families and Deployment, Family Safety, Food and Dining, Nutrition, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: 0800-1630

Where: 1601 Rutherford Ln, Austin, TX 78754

Phone: (512) 339-8868

Website: https://www.yourtexasbenefits.com/Learn/Home External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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STARBASE Austin

Category: Other Family Resources, Anger Management

Population: Family Members

Intended for: 5th Graders

Where: Camp Mabry 2200 West 35th Street, Building 31 Austin, TX 78763

Phone: 512-782-3454

Website: https://tmd.texas.gov/starbase External Link

Resource Provider: Community Club or Association

Last Updated: 11/10/2020

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TMD Resilience Program

TMD Resilience Program: Texans Helping Texans - The TMD Resilience Team strives to assist units, Soldiers, and Families by providing programs, services, and resources that address critical psychological and emotional need.

Category: Coping Skills, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members

Intended for: Military & Family Members

Phone: 512-782-1462

Website: https://tmd.texas.gov/resilience-and-suicide-prevention External Link

Resource Provider: Ready and Resilient (R2)

Last Updated: 11/10/2020

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Tutor.com For Military Families:

U.S. military and their families provided 24/7 at no cost by the U.S. Department of Defense and Coast Guard Mutual Assistance.

Category: Child Health and Development, Education Assistance for Survivors, Higher Education, Other Family Resources, Parenting

Population: Family Members

Intended for: Family Members

Phone: 800-411-1970

Website: https://military.tutor.com/home External Link

Resource Provider: Community Club or Association

Last Updated: 11/10/2020

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United Way of Austin

United Way for Greater Austin unites the community around collective goals, strategically invests in partners, and executes proven programs that make a real difference for children and families. Something special happens when we Live United.

Category: Charitable Organizations, Other Family Resources

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

Where: 2000 E. MLK Jr. Blvd., Austin, TX 78702

Phone: 512-472-6267

Website: https://www.unitedwayaustin.org/ External Link

Resource Provider: United Way

Last Updated: 11/10/2020

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Parenting

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Free SAT/ACT Test Prep:

Welcome Military Families. Thank You For Your Service to America Your SAT/ACT Prep Is Now Sponsored!

Category: Child Health and Development, Education Assistance for Survivors, Higher Education, Other Family Resources, Parenting

Population: Family Members

Intended for: Family Members

Phone: 951-256-4076

Website: https://www.eknowledge.com/NewLookAff/Home.php?coupon=3A8E9CEFCE External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Military Child Education Coalition:

To ensure inclusive, quality educational opportunities for all military-connected children affected by mobility, transition, deployments and family separation.

Category: Child Health and Development, Education Assistance for Survivors, Higher Education, Other Family Resources, Parenting

Population: Family Members

Intended for: Family Members

Phone: 254-953-1923

Website: https://www.militarychild.org/about/mission-vision External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Tutor.com For Military Families:

U.S. military and their families provided 24/7 at no cost by the U.S. Department of Defense and Coast Guard Mutual Assistance.

Category: Child Health and Development, Education Assistance for Survivors, Higher Education, Other Family Resources, Parenting

Population: Family Members

Intended for: Family Members

Phone: 800-411-1970

Website: https://military.tutor.com/home External Link

Resource Provider: Community Club or Association

Last Updated: 11/10/2020

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Schools K-12

Enrolling Your Child in School

Every child in Texas has the right to a free public education. A child may attend school in the school district in which he lives or enroll in other options, such as charter schools. To enroll your child in school, you will need to locate a school, provide residency documentation, and get your child all state required immunizations or provide a valid exemption from the immunization requirements.

Category: Schools K-12

Population: Civilian Personnel, Family Members, Service Members

Intended for: All members of the military, retirees and their family members.

Phone: 512-463-9734

Website: https://tea.texas.gov/texas-schools/general-information/enroll-your-child External Link

Resource Provider: Other Government Agencies

Last Updated: 12/8/2020

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School District Locator

The Texas School District Locator (SDL) provides basic information for Texas schools, districts, and education service centers (ESCs) in map format. It also provides school district information, district accountability ratings, and enrollment and performance reports in text format

Category: Schools K-12

Population: Civilian Personnel, Family Members, Service Members

Intended for: All members of the military, retirees and their family members.

Phone: 512-463-9734

Website: https://tea.texas.gov/texas-schools/general-information/school-district-locator External Link

Resource Provider: Other Government Agencies

Last Updated: 12/8/2020

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Texas Education Agency

tEA coordinates with 20 Regional Education Service Centers (ESCs) that provide support to school districts and charters. They provide a wide array of training, services such as handling payrolls for districts, meeting space and much more to Texas schools. The agency also has programs supporting military families and homeless students and provides up-to-date information on weather and other disasters affecting Texas school districts.

Category: Schools K-12

Population: Civilian Personnel, Family Members, Service Members

Intended for: All members of the military, retirees and their family members.

Phone: 512-463-9734

Website: https://tea.texas.gov/ External Link

Resource Provider: Other Government Agencies

Last Updated: 12/8/2020

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Texas School for the Blind and Visually Impaired (TSBVI)

Category: Higher Education, Schools K-12

Population: Family Members, Service Members

Intended for: All members of the military, retirees and their family members.

Where: 1100 West 45th St., Austin, TX 78756

Phone: (512) 454-8631

Email: info@tsbvi.edu

Website: https://www.tsbvi.edu External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Texas School for the Deaf

Category: Higher Education, Schools K-12

Population: Family Members

Intended for: All members of the military, retirees and their family members.

Where: Texas School for the Deaf 1102 S. Congress Ave., Austin, TX 78704

Phone: (512) 462-5353 (V), VP: 512-569-6324

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Special Needs Families

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Food and Dining

Central Texas Food Bank

Category: Charitable Organizations, Families and Deployment, Family Safety, Food and Dining, Nutrition, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Where: 6500 Metropolis Drive Austin, TX 78744

Phone: 512-282-2111 or toll free 800-786-2616

Website: https://www.centraltexasfoodbank.org/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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SNAP Food Benefits

Category: Charitable Organizations, Families and Deployment, Family Safety, Food and Dining, Nutrition, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: 0800-1630

Where: 1601 Rutherford Ln, Austin, TX 78754

Phone: (512) 339-8868

Website: https://www.yourtexasbenefits.com/Learn/Home External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Healthy Living

Nutrition

Central Texas Food Bank

Category: Charitable Organizations, Families and Deployment, Family Safety, Food and Dining, Nutrition, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Where: 6500 Metropolis Drive Austin, TX 78744

Phone: 512-282-2111 or toll free 800-786-2616

Website: https://www.centraltexasfoodbank.org/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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SNAP Food Benefits

Category: Charitable Organizations, Families and Deployment, Family Safety, Food and Dining, Nutrition, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: 0800-1630

Where: 1601 Rutherford Ln, Austin, TX 78754

Phone: (512) 339-8868

Website: https://www.yourtexasbenefits.com/Learn/Home External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Other Health Resources

Austin City Website

City of Austin' all inclusive website for residents

Category: Other Education Resources, Other Employment Resources, Other Family Resources, Other Health Resources, Other Local Emergency Services

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Website: https://www.austintexas.gov/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Travis County Health & Human Services

Category: Blended Families, Health and Medical Benefits, Health Clinics and Hospitals, Other Health Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: 0800-1630

Where: 2100 E St Elmo Rd # E, Austin, TX 78744

Phone: 512-416-0366

Website: https://www.traviscountytx.gov/health-human-services External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Sleep

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Stress Management

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Weight Management

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Installation Services

ID Cards

ID Cadrs and DEERS

Defense Eligibility Enrollment Report System (DEERS) maintains personnel and benefits information for Department of Defense (DoD) employees and dependants including military members, civilian employees, contractors, and more. ID Card Facilities are located throughout the state to assist with: Issuing Military and Dependant ID Cards. CAC Pin Resets. DEERS input

Category: ID Cards

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

When: M-F: 0800-1600

Where: Soldier and Airman Support Center Offices. Camp Mabry, Austin, TX

Phone: 512-782-5976

Website: https://tmd.texas.gov/soldier-support-services External Link

Resource Provider: Directorate of Human Resources (DHR)

Last Updated: 11/10/2020

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Legal Assistance

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Equal Employment Opportunity (EEO) Complaints

Population: Civilian Personnel, Retirees

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: None

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Religious Accommodations

Works with employees and their supervisors to ensure that employees needing accommodation for religious beliefs or practices are accommodated in accordance with the law; ; training

Category: Conflict Resolution, In-processing, Legal Assistance, Other Education Resources, Other Employment Resources, Workplace Discrimination and Harassment

Population: Civilian Personnel

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Any costs are paid by the office or directorate for which the employee works

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Other Installation Resources

Army Housing Online User Services

Category: Housing and Temporary Lodging, Other Family Resources, Other Installation Resources

Population: Service Members, Family Members

When: Monday-Friday 0730-1600

Cost: Varies

Phone: (571)-588-6100 (Commercial)

Website: https://www.housing.army.mil External Link

Resource Provider: Housing Office or Service

Last Updated: 12/29/2023

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DA Photo Studio

DA Photo Studio Mission: Provide Soldiers with Official Department of the Army Photographs. Upload and track the status of Official DA photos on the Department of the Army Photo Management Information System (DAPMIS). Provide photographs for special packets and soldier actions (Officer Candidate School, Green to Gold, Warrant Officer Application, Recruiting, and Soldier/NCO of the Month/Qtr. Boards, etc.) Provide Command (Head and Shoulders) photographs as needed.

Category: Other Installation Resources

Population: Service Members

Intended for: Military Members

When: M-F: 0800-1600

Where: Camp Mabry- Austin, TX 2200 W 35th St, Bldg 34

Phone: 512-782-5976

Website: https://tmd.texas.gov/soldier-support-services External Link

Resource Provider: Other Military Service Provider

Last Updated: 11/10/2020

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DoD Housing Feedback System (DHFS)

Category: Housing and Temporary Lodging, Other Family Resources, Other Installation Resources

Population: Service Members, Family Members

Website: https://www.dhfs.mil/rfs/ External Link

Resource Provider: Housing Office or Service

Last Updated: 8/14/2024

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Military One Services

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

Phone: 800-342-9647

Website: https://www.militaryonesource.mil/ External Link

Resource Provider: Military OneSource

Last Updated: 11/10/2020

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Operation HomeFront:

Our mission is to build strong, stable, and secure military families so they can thrive - not simply struggle to get by - in the communities that they've worked so hard to protect.

Population: Family Members

Intended for: Military & Family Members

Phone: 210-659-7756 Critical Financial Assistance: 877-264-3968

Website: https://www.operationhomefront.org/ External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Solid Waste Recycling

Authorized by the National Guard Bureau in 2010, the TMD Qualified Recycling Program (QRP) conducts direct sales of recyclable materials to the public and retains the proceeds to support recycling and environmental efforts state-wide. By diverting its reusable material from the landfill waste stream, the QRP reduces the volume of our waste, lessens our impact on natural resources, and returns revenue to the organization that is used to make the QRP self-sustaining.

Category: Other Installation Resources

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

When: M-F: 0800-1600

Where: 2200 W 35th Street Bldg. 58A Austin, TX 78703

Phone: 512-782-6838

Website: https://tmd.texas.gov/solid-waste-recycling External Link

Resource Provider: Other Military Service Provider

Last Updated: 11/10/2020

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Transportation

Austin Transportation

Traveling from your front door to your desk doesn’t need to be stressful. The crunch of cars, traffic lights, and congestion drain your focus and attitude. Austin offers you a variety of options – transit, ridesharing, biking, walking, and even hopping on a scooter – to get you to work and back with ease. There are even programs that will hook you up with an emergency ride back home if you need it. Create a smoother trip and enjoy Austin’s commuting options.

Category: Transportation

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Where: Greater Austin Area

Cost: Varies

Website: https://www.getthereatx.com/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Voting

Federal Voting Assistance Program

The mission of the Federal Voting Assistance Program is to: • Inform and educate U.S. citizens worldwide of their right to vote. • Administer the Uniformed and Overseas Citizens Absentee Voting Act (UOCAVA) effectively and efficiently. • Foster voting participation. • Protect the integrity of, and enhance the electoral process at the federal, state, and local levels. It is the vision of the Federal Voting Assistance Program that all U.S. citizens are aware of their right to vote. • All uniformed service members and their voting-age family members (and all U.S. citizens residing outside the U.S.) have an opportunity to vote and to have their vote counted. • All states and territories adopt legislation and procedures to make the absentee voting process simple and uniform for all citizens covered by the Uniformed and Overseas Citizens Absentee Voting Act (UOCAVA).

Category: Voting

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Phone: 800-438-VOTE (8683)

Email: vote@fvap.gov

Website: https://www.fvap.gov/ External Link

Resource Provider: Other Government Agencies

Last Updated: 12/8/2020

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Medical Care

First Aid and CPR

Austin Fire Department

Fire Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm, Fire Department

Population: Service Members, Civilian Personnel, Family Members, Retirees

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 4201 Ed Bluestein Blvd. Austin, TX 78721

Cost: No Cost

Phone: 512-974-0130

Email: https://www.austintexas.gov/email/firepio

Website: https://www.austintexas.gov/department/fire External Link

Social Media: https://twitter.com/austinfiredept; https://twitter.com/austinfireinfo; https://www.facebook.com/AustinFireDepartment External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Family Members, Civilian Personnel, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 9-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Non-Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 3-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Health and Medical Benefits

Travis County Health & Human Services

Category: Blended Families, Health and Medical Benefits, Health Clinics and Hospitals, Other Health Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: 0800-1630

Where: 2100 E St Elmo Rd # E, Austin, TX 78744

Phone: 512-416-0366

Website: https://www.traviscountytx.gov/health-human-services External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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TRICARE

TRICARE Liaisons are available to: Educate and train Soldiers and Families on TRICARE services Assist in TRICARE Enrollment Assist with Claims and Billing Questions Coordinate TRICARE related briefings

Category: Health and Medical Benefits

Population: Service Members, Civilian Personnel, Family Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: M-F: 0800-1600

Where: Camp Mabry- Austin, TX 2200 W 35th St, Bldg 34

Phone: 512-782-1985 800-444-5445

Website: https://tmd.texas.gov/soldier-support-services External Link

Resource Provider: TRICARE

Last Updated: 12/8/2020

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Health Clinics and Hospitals

Travis County Health & Human Services

Category: Blended Families, Health and Medical Benefits, Health Clinics and Hospitals, Other Health Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: 0800-1630

Where: 2100 E St Elmo Rd # E, Austin, TX 78744

Phone: 512-416-0366

Website: https://www.traviscountytx.gov/health-human-services External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Military and Veterans Affairs

Leader Support

AFC Communications Directorate - Public Affairs Office

Public Affairs fulfills the Army's obligation to keep the American people and the Army informed and helps to establish the conditions that lead to confidence in America's Army and its readiness to conduct operations in peacetime, conflict and war. Every member of the Army team contributes to effective public affairs. The Soldier is the most effective communicator of the Army story. The primary Public Affairs functional areas are command information, public information and community relations.

Category: Social Media, Leader Support

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: Monday-Friday, (8 am - 65pm), closed on federal holidays

Where: 210 W. 7th Street, Austin, TX 78701

Phone: 512-715-2467

Email: afcmedia@mail.mil

Website: www.army.mil/futures
www.armyfuturescommand.com
External Link

Social Media: https://www.facebook.com/ArmyFutures/
https://twitter.com/armyfutures
https://www.linkedin.com/company/armyfutures
External Link

Resource Provider: Public Affairs (PA)

Last Updated: 12/8/2020

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AFC Inspector General Office

Category: Leader Support, Military Education, Other Military Resources

Population: Civilian Personnel, Family Members, Service Members

Intended for: Service members, Family Members, Civilian personnel

When: The IG is available 24 hours a day seven days a week by utilizing our website.

Where: AFC HQ, 210 W 7th St
Austin, TX 78701-2903

Cost: None

Phone: 512-726-4134 512-944-4247

Email: usarmy.austin-tx.futures-cmd.mbx.ig@mail.mil; dana.a.williams20.civ@mail.mil

Website: https://army.deps.mil/army/cmds/AFC/DSI/IG/SitePages/Home.aspx External Link

Resource Provider: Inspector General (IG)

Last Updated: 12/8/2020

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Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Other Military Resources

AFC Inspector General Office

Category: Leader Support, Military Education, Other Military Resources

Population: Civilian Personnel, Family Members, Service Members

Intended for: Service members, Family Members, Civilian personnel

When: The IG is available 24 hours a day seven days a week by utilizing our website.

Where: AFC HQ, 210 W 7th St
Austin, TX 78701-2903

Cost: None

Phone: 512-726-4134 512-944-4247

Email: usarmy.austin-tx.futures-cmd.mbx.ig@mail.mil; dana.a.williams20.civ@mail.mil

Website: https://army.deps.mil/army/cmds/AFC/DSI/IG/SitePages/Home.aspx External Link

Resource Provider: Inspector General (IG)

Last Updated: 12/8/2020

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Military One Services

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

Phone: 800-342-9647

Website: https://www.militaryonesource.mil/ External Link

Resource Provider: Military OneSource

Last Updated: 11/10/2020

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Operation HomeFront:

Our mission is to build strong, stable, and secure military families so they can thrive - not simply struggle to get by - in the communities that they've worked so hard to protect.

Population: Family Members

Intended for: Military & Family Members

Phone: 210-659-7756 Critical Financial Assistance: 877-264-3968

Website: https://www.operationhomefront.org/ External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Recreation and Hobbies

Computers and Internet Access

AFC HQ IT Service Desk

Responsible for providing IT end-user support to the AFC Headquarters. Provides all IT equipment during onboarding.

Category: Computers and Internet Access

Population: Civilian Personnel, Service Members

Intended for: Service Members, Civilian Personnel, Contractors

When: 0730 - 1700 M-F

Where: Ground Floor, J.J. Pickle Federal Building; 300 E. 8th St

Cost: None

Phone: 512-726-4357

Email: usarmy.austin-tx.futures-cmd.mbx.it-service-desk@mail.mil

Website: https://army.deps.mil/army/cmds/AFC/CIO/SitePages/Home.aspx External Link

Resource Provider: Other Military Service Provider

Last Updated: 12/8/2020

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Other Recreation Resources

Texas Military Forces Museum

From 1903 to the present the museum tells the story of the Texas Army and Air National Guard, as well as the Texas State Guard, in both peacetime and wartime. The museum displays dozens of tanks, armored personnel carriers, self-propelled guns, trucks, jeeps, helicopters, jet fighters, observation aircraft and towed artillery pieces. Permanent exhibits utilize uniforms, weapons, equipment, personal items, film, music, photographs, battle dioramas and realistic full-scale environments to tell the story of the Texas Military Forces in the Texas Revolution, the Texas Navy, the Texas Republic, the Mexican War, the Battles along the Indian Frontier, the War between the States, the Spanish-American and Philippine-American Wars, World War I, World War II, the Korean War, the Cold War, Peace Keeping Deployments and the Global War on Terror. Living history programs, battle reenactments and other special events take place throughout the year. Admission to the museum is always FREE.

Category: Other Recreation Resources

Population: Service Members, Retirees, Family Members, Civilian Personnel

Intended for: All volunteers, organizations, Military & Family Members, and civilians (open to all)

Where: Building 6 Camp Mabry

Cost: Free

Website: https://tmd.texas.gov/museum External Link

Resource Provider: Museum

Last Updated: 11/10/2020

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Outdoor Recreation

Travis County Parks

Our mission is to provide the citizens of Travis County a sustainable system of signature parks and nature preserves linked by greenbelts and riparian corridors that furnishes recreational and educational opportunities and protects endangered species and significant natural and cultural resources.

Category: Outdoor Recreation

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Where: Parks Main Office 700 Lavaca St, Ste 540 Austin, TX 78701

Phone: (512) 854-PARK

Email: parks@traviscountytx.gov

Website: https://parks.traviscountytx.gov/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Relocating

Housing and Temporary Lodging

Army Housing Online User Services

Category: Housing and Temporary Lodging, Other Family Resources, Other Installation Resources

Population: Service Members, Family Members

When: Monday-Friday 0730-1600

Cost: Varies

Phone: (571)-588-6100 (Commercial)

Website: https://www.housing.army.mil External Link

Resource Provider: Housing Office or Service

Last Updated: 12/29/2023

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Camp Mabry lodging

Camp Mabry has lodging available to all members of the military, retirees and their family members. To book a reservation at the Camp Mabry lodging, please call 512-782-5500 during business hours.

Category: Housing and Temporary Lodging

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

Where: Camp Mabry, Austin, TX

Cost: Varies

Phone: 512-782-5500

Website: https://tmd.texas.gov/garrison-command External Link

Resource Provider: Army Lodging

Last Updated: 11/10/2020

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DoD Housing Feedback System (DHFS)

Category: Housing and Temporary Lodging, Other Family Resources, Other Installation Resources

Population: Service Members, Family Members

Website: https://www.dhfs.mil/rfs/ External Link

Resource Provider: Housing Office or Service

Last Updated: 8/14/2024

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In-processing

Equal Employment Opportunity (EEO) Complaints

Population: Civilian Personnel, Retirees

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: None

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Religious Accommodations

Works with employees and their supervisors to ensure that employees needing accommodation for religious beliefs or practices are accommodated in accordance with the law; ; training

Category: Conflict Resolution, In-processing, Legal Assistance, Other Education Resources, Other Employment Resources, Workplace Discrimination and Harassment

Population: Civilian Personnel

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Any costs are paid by the office or directorate for which the employee works

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Other Relocation Resources

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Military One Services

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

Phone: 800-342-9647

Website: https://www.militaryonesource.mil/ External Link

Resource Provider: Military OneSource

Last Updated: 11/10/2020

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Operation HomeFront:

Our mission is to build strong, stable, and secure military families so they can thrive - not simply struggle to get by - in the communities that they've worked so hard to protect.

Population: Family Members

Intended for: Military & Family Members

Phone: 210-659-7756 Critical Financial Assistance: 877-264-3968

Website: https://www.operationhomefront.org/ External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Out-processing

Soldier for Life- Transition Assistance Program- Virtual Center:

Category: Finding a Job, Other Employment Resources, Out-processing

Population: Service Members

Intended for: Military Members

Phone: 1-800-325-4715

Website: https://www.sfl-tap.army.mil/ External Link

Resource Provider: Soldier for Life - Transition Assistance Program (SFL-TAP)

Last Updated: 11/10/2020

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Safety

Environmental Health

Air Quality Index

The U.S. Environmental Protection Agency (EPA) has a tool to communicate the status of local air quality to the public—the Air Quality Index (AQI). The AQI is derived from real-time air pollution measurements taken at monitoring stations throughout the United States. The AQI has three components: a color, a score and a health message recommending protective action based on the level of air pollution.

Category: Environmental Health

Population: Civilian Personnel, Family Members, Retirees, Service Members

Cost: None

Website: https://www.airnow.gov/?city=Austin&state=TX&country=USA External Link

Resource Provider: Other Government Agencies

Last Updated: 10/9/2024

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Injury Prevention

AFC HQ Safety Office

The AFC HQ Safety and Surety Directorate provides occupational health and safety oversight to the AFC HQ and subordinate Commands. The AFC HQ Safety Office is not a traditional garrison safety office and request AFC HQ personnel notify their supervisor of a safety issue prior to contacting the AFC HQ Safety Office.

Category: Injury Prevention, Occupational Health, Other Safety Resources

Population: Civilian Personnel, Family Members, Service Members

Intended for: Service members, Family Members, Civilian personnel

When: Monday-Friday 0700-1500

Where: AFC HQ, 210 W 7th St
Austin, TX 78701-2903

Cost: None

Phone: 512-726-4129

Resource Provider: Safety Office

Last Updated: 12/8/2020

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Occupational Health

AFC HQ Safety Office

Category: Injury Prevention, Occupational Health, Other Safety Resources

Population: Civilian Personnel, Family Members, Service Members

Intended for: Service members, Family Members, Civilian personnel

When: Monday-Friday 0700-1500

Where: AFC HQ, 210 W 7th St
Austin, TX 78701-2903

Cost: None

Phone: 512-726-4129

Resource Provider: Safety Office

Last Updated: 12/8/2020

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Other Safety Resources

AFC HQ Safety Office

Category: Injury Prevention, Occupational Health, Other Safety Resources

Population: Civilian Personnel, Family Members, Service Members

Intended for: Service members, Family Members, Civilian personnel

When: Monday-Friday 0700-1500

Where: AFC HQ, 210 W 7th St
Austin, TX 78701-2903

Cost: None

Phone: 512-726-4129

Resource Provider: Safety Office

Last Updated: 12/8/2020

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Workplace Violence

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Equal Employment Opportunity (EEO) Complaints

Population: Civilian Personnel, Retirees

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: None

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Social and Spiritual Well-Being

Charitable Organizations

Central Texas Food Bank

Category: Charitable Organizations, Families and Deployment, Family Safety, Food and Dining, Nutrition, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Where: 6500 Metropolis Drive Austin, TX 78744

Phone: 512-282-2111 or toll free 800-786-2616

Website: https://www.centraltexasfoodbank.org/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Our Military Kids

Category: Charitable Organizations, Other Family Resources, Scholarships and Education Assistance

Population: Family Members

Intended for: Military Members

Phone: 703-734-6654

Website: https://www.ourmilitarykids.org/ External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Salvation Army - Army

Category: Charitable Organizations, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

Where: 4700 Manor Road AUSTIN, TX 78767

Phone: 512-782-8800

Email: InfoAustin@uss.salvationarmy.org

Website: http://www.salvationarmyaustin.org/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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SNAP Food Benefits

Category: Charitable Organizations, Families and Deployment, Family Safety, Food and Dining, Nutrition, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: 0800-1630

Where: 1601 Rutherford Ln, Austin, TX 78754

Phone: (512) 339-8868

Website: https://www.yourtexasbenefits.com/Learn/Home External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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United Way of Austin

Category: Charitable Organizations, Other Family Resources

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

Where: 2000 E. MLK Jr. Blvd., Austin, TX 78702

Phone: 512-472-6267

Website: https://www.unitedwayaustin.org/ External Link

Resource Provider: United Way

Last Updated: 11/10/2020

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Conflict Resolution

Austin Fire Department

Fire Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm, Fire Department

Population: Service Members, Civilian Personnel, Family Members, Retirees

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 4201 Ed Bluestein Blvd. Austin, TX 78721

Cost: No Cost

Phone: 512-974-0130

Email: https://www.austintexas.gov/email/firepio

Website: https://www.austintexas.gov/department/fire External Link

Social Media: https://twitter.com/austinfiredept; https://twitter.com/austinfireinfo; https://www.facebook.com/AustinFireDepartment External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Family Members, Civilian Personnel, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 9-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Austin Police Department

Police Non-Emergency Services

Category: Conflict Resolution, Domestic Violence, Family Safety, First Aid and CPR, Other Family Resources, Other Local Emergency Services, Police, Suicide and Self-Harm

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: 24 / 7

Where: 715 E 8th St, Austin, TX 78701

Cost: No Cost

Phone: 3-1-1

Email: https://www.austintexas.gov/email/police3

Website: https://www.austintexas.gov/department/police External Link

Social Media:
https://twitter.com/Austin_Police; ttps://www.facebook.com/AustinPolice/ External Link

Resource Provider: Directorate of Emergency Services (DES), Other Government Agencies

Last Updated: 12/8/2020

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Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Equal Employment Opportunity (EEO) Complaints

Population: Civilian Personnel, Retirees

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: None

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Equal Opportunity (EO) Division

Category: Military Education, Conflict Resolution

Population: Service Members, Family Members

Intended for: Service Members and Families

When: Monday thru Friday 0900-1700 24 Hour Hotline

Where: Via Teams/ Telephone/Email

Cost: N/A

Phone: 512-466-2878 512-922-0736 MEO 24 Hour Hotline: 512-726-4536 512-726-45EO)

Website: https://army.deps.mil/army/cmds/AFC/diversity/SitePages/Home.aspx External Link

Social Media: N/A External Link

Resource Provider: Equal Opportunity Office (EO)

Last Updated: 12/8/2020

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Mediation/Alternative Dispute Resolution

Provides a range of conflict resolution resources and techniques to address workplace disputes; ; training

Category: Conflict Resolution, Coping Skills, Other Behavioral Health Resources, Other Education Resources, Other Employment Resources, Workplace Discrimination and Harassment

Population: Civilian Personnel, Retirees, Service Members

Intended for: Permanent and temporary employees (military and civilian) of AFC HQ and FCC, retirees, and civilian applicants for employment with an active EEO complaint

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Usually none, or costs are paid by the office or directorate requesting assistance

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Religious Accommodations

Works with employees and their supervisors to ensure that employees needing accommodation for religious beliefs or practices are accommodated in accordance with the law; ; training

Category: Conflict Resolution, In-processing, Legal Assistance, Other Education Resources, Other Employment Resources, Workplace Discrimination and Harassment

Population: Civilian Personnel

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Any costs are paid by the office or directorate for which the employee works

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Coping Skills

Counseling and Consultation Services

PURPOSE AND SCOPE: Counseling Team provides counseling and consultation services to assist Texas Army National Guard Service Members and their families (SM/FM), thereby promoting mental fitness and personal wellness for operational readiness and reintegration to civilian life. MISSION: The overall mission of the Counseling Team is to increase individual and unit readiness and wellbeing through the promotion of psychological health and resilience. This is done by focusing on strategic support services to leadership, units and local community as well as providing direct services to National Guard Service members and their families.

Category: Coping Skills, Continued Health Care

Population: Family Members, Service Members

Intended for: Military & Family Members

Phone: 512-782-5069

Website: https://tmd.texas.gov/tmd-counseling-team External Link

Resource Provider: Other Military Service Provider

Last Updated: 11/10/2020

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Domestic violence assistance - Austin, TX

Category: Child Abuse and Neglect, Coping Skills, Domestic Violence

Population: Civilian Personnel, Family Members, Service Members, Retirees

Intended for: All members of the military, retirees and their family members.

When: Mon - Fri from 8 a.m. to 4 p.m.

Phone: 512-267-7233 text or chat at 737.888.7233

Website: https://www.safeaustin.org/ External Link

Resource Provider: Other Government Agencies

Last Updated: 11/10/2020

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Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Equal Employment Opportunity (EEO) Complaints

Population: Civilian Personnel, Retirees

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: None

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Mediation/Alternative Dispute Resolution

Provides a range of conflict resolution resources and techniques to address workplace disputes; ; training

Category: Conflict Resolution, Coping Skills, Other Behavioral Health Resources, Other Education Resources, Other Employment Resources, Workplace Discrimination and Harassment

Population: Civilian Personnel, Retirees, Service Members

Intended for: Permanent and temporary employees (military and civilian) of AFC HQ and FCC, retirees, and civilian applicants for employment with an active EEO complaint

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: Usually none, or costs are paid by the office or directorate requesting assistance

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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TMD Resilience Program

Category: Coping Skills, Other Family Resources

Population: Civilian Personnel, Family Members, Service Members

Intended for: Military & Family Members

Phone: 512-782-1462

Website: https://tmd.texas.gov/resilience-and-suicide-prevention External Link

Resource Provider: Ready and Resilient (R2)

Last Updated: 11/10/2020

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Financial Planning

Citizen Soldier Finanical and Employment Readienss (CSFER

Category: Financial Entitlements, Financial Planning, Finding a Job, Job Training, Other Employment Resources

Population: Service Members

Intended for: Military & Family Members

Website: www.casy.us/CSFL/ External Link

Resource Provider: Employment Readiness Program (ERP)

Last Updated: 11/10/2020

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Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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PERSONAL FINANCE CONSULTANTS (PFCS)

Personal Finance Consultants (PFCs) are provided through DoD to the military services at various installations throughout the states. They are able to provide financial education presentations on a number of topics, one-on-one counseling sessions, and help explain the Blended Retirement System (BRS) to service members and families.

Category: Financial Planning

Population: Family Members, Service Members

Intended for: Military & Family Members

Website: https://tmd.texas.gov/transition-and-employment External Link

Resource Provider: Other Military Service Provider

Last Updated: 11/10/2020

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Grief and Loss

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Marriage and Divorce Counseling

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Other Social and Spiritual Resources

Military One Services

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the military, retirees and their family members.

Phone: 800-342-9647

Website: https://www.militaryonesource.mil/ External Link

Resource Provider: Military OneSource

Last Updated: 11/10/2020

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Operation HomeFront:

Our mission is to build strong, stable, and secure military families so they can thrive - not simply struggle to get by - in the communities that they've worked so hard to protect.

Population: Family Members

Intended for: Military & Family Members

Phone: 210-659-7756 Critical Financial Assistance: 877-264-3968

Website: https://www.operationhomefront.org/ External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Relationship Building

Employee Assistance Program (EAP)

Population: Civilian Personnel, Family Members

Intended for: DOD federal civilian employees and their household family members

When: 24 hrs a day, 7 days a week, 365 days a year

Where: Telehealth,
Face-to-Face either near home or AFC-HQ Austin, TX

Cost: None

Phone: 866-580-9046

Email: CaoT@magellanhealth.com

Website: www.magellanascend.com External Link

Resource Provider: Employee Assistance Program (EAP)

Last Updated: 12/8/2020

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Equal Employment Opportunity (EEO) Complaints

Population: Civilian Personnel, Retirees

Intended for: Permanent and temporary civilian employees of AFC HQ or FCC, civilian retirees, and civilian applicants for employment

When: M-F 0900 - 1730

Where: currently virtual: call or e-mail

Cost: None

Phone: 512-914-5210 512-726-4151

Resource Provider: Equal Employment Opportunity Office (EEO)

Last Updated: 12/8/2020

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Social Media

AFC Communications Directorate - Public Affairs Office

Category: Social Media, Leader Support

Population: Civilian Personnel, Family Members, Retirees, Service Members

Intended for: All members of the greater Army Futures Command community

When: Monday-Friday, (8 am - 65pm), closed on federal holidays

Where: 210 W. 7th Street, Austin, TX 78701

Phone: 512-715-2467

Email: afcmedia@mail.mil

Website: www.army.mil/futures
www.armyfuturescommand.com
External Link

Social Media: https://www.facebook.com/ArmyFutures/
https://twitter.com/armyfutures
https://www.linkedin.com/company/armyfutures
External Link

Resource Provider: Public Affairs (PA)

Last Updated: 12/8/2020

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Survivor Outreach

Continued Health Care

Counseling and Consultation Services

Category: Coping Skills, Continued Health Care

Population: Family Members, Service Members

Intended for: Military & Family Members

Phone: 512-782-5069

Website: https://tmd.texas.gov/tmd-counseling-team External Link

Resource Provider: Other Military Service Provider

Last Updated: 11/10/2020

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Education Assistance for Survivors

Free SAT/ACT Test Prep:

Welcome Military Families. Thank You For Your Service to America Your SAT/ACT Prep Is Now Sponsored!

Category: Child Health and Development, Education Assistance for Survivors, Higher Education, Other Family Resources, Parenting

Population: Family Members

Intended for: Family Members

Phone: 951-256-4076

Website: https://www.eknowledge.com/NewLookAff/Home.php?coupon=3A8E9CEFCE External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Military Child Education Coalition:

To ensure inclusive, quality educational opportunities for all military-connected children affected by mobility, transition, deployments and family separation.

Category: Child Health and Development, Education Assistance for Survivors, Higher Education, Other Family Resources, Parenting

Population: Family Members

Intended for: Family Members

Phone: 254-953-1923

Website: https://www.militarychild.org/about/mission-vision External Link

Resource Provider: Community Club or Association

Last Updated: 12/8/2020

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Survivor Outreach Services (SOS)

The Survivor Outreach Services (SOS) Program exists to embrace and reassure Survivors that they are continually linked to the Military Family through a unified support program that enables them to remain an important part of the Military for as long as they desire. The Survivor Outreach Services (SOS) program is an Army-wide program which demonstrates our commitment to Families of the Fallen. SOS is a holistic and multi-agency approach to delivering services to Survivors by providing those services closest to where the Families live.

Category: Education Assistance for Survivors

Population: Family Members

Intended for: Family Members

Phone: 512-782-5681

Website: https://tmd.texas.gov/survivor-outreach-services External Link

Resource Provider: Survivor Outreach Services (SOS)

Last Updated: 11/10/2020

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Tutor.com For Military Families:

U.S. military and their families provided 24/7 at no cost by the U.S. Department of Defense and Coast Guard Mutual Assistance.

Category: Child Health and Development, Education Assistance for Survivors, Higher Education, Other Family Resources, Parenting

Population: Family Members

Intended for: Family Members

Phone: 800-411-1970

Website: https://military.tutor.com/home External Link

Resource Provider: Community Club or Association

Last Updated: 11/10/2020

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Financial Entitlements

Citizen Soldier Finanical and Employment Readienss (CSFER

Category: Financial Entitlements, Financial Planning, Finding a Job, Job Training, Other Employment Resources

Population: Service Members

Intended for: Military & Family Members

Website: www.casy.us/CSFL/ External Link

Resource Provider: Employment Readiness Program (ERP)

Last Updated: 11/10/2020

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MyPay:

myPay is an innovative, automated system that puts you in control of processing certain discretionary pay data items without using paper forms. You can also get your pay and tax statements, and travel advice of payment using myPay.

Category: Financial Entitlements

Population: Retirees, Service Members

Intended for: Military Members

Website: https://mypay.dfas.mil/#/ External Link

Resource Provider: Other Military Service Provider

Last Updated: 11/10/2020

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AFC HQ Austin

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